VALERIE S.
VS
VALERIE S.
"Effortlessly Beautiful Websites with Top-Notch Support"
5/5
What do you like best about Wix?

I love Wix because it's awesome and makes it easy for me to learn how to develop a website. Their customer service is top notch and always helps me troubleshoot any problems that I have. I love the easy access they provide to learning how to build a website. I also appreciate how Wix allows me to create a beautiful website, which has earned positive reviews from my customers for its appearance and the easy access they have when visiting my site. For someone like me with no prior knowledge, the setup was worth the time spent, and I feel like I've created a beautiful website. Wix guides you through every step on how to build a website, and allows you to add or remove elements to make it fit your vision. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I feel Wix provides a great value for all of the features you receive! Review collected by and hosted on G2.com.

Mayank K.
MK
Mayank K.
Quality Analyst
Mid-Market (51-1000 emp.)
"Effortless Website Creation with Cost Savings"
4.5/5
What do you like best about Wix?

I created my personal website with Wix, and coming from a non-coding background, it made my life easier and saved me a lot of money. I love that there's no need for a developer, as it's just a drag-and-drop website builder. The layouts, themes, and color combinations are great, and they mostly have all my needs covered in their theme and layout packs. Plus, the initial setup was easy as anything. Review collected by and hosted on G2.com.

What do you dislike about Wix?

At times, sites load slower than those which are built with code, but it's not a real breaker. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"WIX Delivers: Customizable WYSIWYG Templates and Truly Outstanding Support"
5/5
What do you like best about Wix?

WIX as a WYSIWYG Site Program, the vast ability to start off with a template to get a website up and running but to fully and with every possibility to customize every aspect of the website as your business grows.

WIX as a company/customer service... every time that I have requested to speak to a representative, I have had access to some of the best, most patient, and courteous support people. Truly. Even when my issue isn't fully resolved, I know that it is only a matter of time before they will get back with me with a direction or an answer.

WIX has built both a great software and a powerful team of people to back it up. It is exactly what makes your services a 10 out of 10. As I have been in tech support of software products for 15 years and I really never give a perfect score, so understand... I do not give that lightly. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It can be a llittle confusing when it comes the email automations and getting services linked up appropriately. As there's not a "confirmed, this has been set up properly." But ultimately, with enough digging... the answer can usually be found. Review collected by and hosted on G2.com.

Anand C.
AC
Anand C.
Frontend Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"An All-in-One Platform for Efficient Website Design"
4/5
What do you like best about Wix?

What I like most about Wix is its highly intuitive drag-and-drop editor, which makes website design quick, visual, and easy to manage. Wix Studio offers a lot of creative freedom for layout and styling, while Velo lets me add custom logic and more advanced functionality whenever I need it. I also appreciate that hosting, security, payments, and the CMS are all integrated in one place, which keeps everything streamlined and makes the overall workflow smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Wix has limitations when it comes to deeper, code-level customization, which can be restrictive for complex or highly specific business requirements. More advanced functionality often ends up depending on third-party apps or workaround solutions rather than native features. Additionally, long-term costs such as domain renewals and add-ons can be higher compared to using standalone providers, which may impact overall scalability and cost efficiency for a company. Review collected by and hosted on G2.com.

Mukesh K.
MK
Mukesh K.
BDE and QA
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Drag-and-Drop Editor Makes Website Building Effortless"
5/5
What do you like best about Wix?

The best thing is definitely the drag-and-drop editor. I am NOT a coding person at all—zero coding knowledge—but I launched my whole site myself. I could place pictures and text exactly where I wanted them, which is a big deal for my brand look. Review collected by and hosted on G2.com.

What do you dislike about Wix?

My site can be kinda sluggish sometimes, especially on mobile, which I worry about for SEO. And when you start needing the good stuff, like e-commerce features or extra apps, the pricing jumps up way more than I first thought. It gets expensive fast. Review collected by and hosted on G2.com.

Javier C.
JC
Javier C.
Full Stack developer
Education Management
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Use Wix for your Portfolio"
5/5
What do you like best about Wix?

Help to make the website faster. Also, in the short term, I use it to create my portfolio, and it works well, because it was created in a month, which helps a lot to create the link on Wix Review collected by and hosted on G2.com.

What do you dislike about Wix?

Well, you are working on Wix, and if you do not have the premium version, they ask you a lot, even on your work, so that is something I do not like. Also that WIX is not too good at integrating code; on the other hand, you can not create code. The best way to use if interact with HTML and CSS and move things around Review collected by and hosted on G2.com.

Georgia M.
GM
Georgia M.
CEO
Small-Business (50 or fewer emp.)
"Easy to Use with Fast, Timely Customer Service"
5/5
What do you like best about Wix?

ease of use and fast customer service. Handled my issue timely. Review collected by and hosted on G2.com.

What do you dislike about Wix?

At first it seemed not user friendly, but once I learned way around site, it became easy. Review collected by and hosted on G2.com.

Yashendra S.
YS
Yashendra S.
Associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Wix App Makes It Easy to Manage a Professional Legal Presence"
4/5
What do you like best about Wix?

The Wix Owner App helps lawyers create and manage a professional online presence without technical skills. It enables easy client interaction through chat, forms, and appointment booking, ensuring quick responses. Lawyers can also update their profiles, publish insights, and manage schedules on the go. Overall, it acts as a convenient digital tool to enhance visibility, efficiency, and client engagement. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Wix is great for starting out, but for long-term growth, deep customization, or complex legal practice websites, it can feel restrictive. Review collected by and hosted on G2.com.

Markus M.
MM
Markus M.
Chief Financial Officer / CBO
Biotechnology
Small-Business (50 or fewer emp.)
"Fast, Easy Website Builder That Saved Us in a Pinch"
5/5
What do you like best about Wix?

Fast and easy to use tool to great websites cost efficiently and without the need of any IT knowledge. Supported us during difficult times when the main website was hacked and we needed a quick fix. Review collected by and hosted on G2.com.

What do you dislike about Wix?

It has its limitations in terms of structure and set up. However, for the price offered that is not a concern. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Limited Customization and Frustrating Cancellation Experience with Wix"
0/5
What do you like best about Wix?

If you don't need any customization, Wix can be appealing. But, I found it to not have many options. Review collected by and hosted on G2.com.

What do you dislike about Wix?

This was absolutely the worst company I have worked with to aid my business. After 5 years of using them, I still never had a working version of the website I was trying to create. It was a waste of money, and when I tried to cancel my account, they made me jump through so many hopes instead of making it easy to delete and cancel the account. I choose to sign up for 3 year terms, assuming that I could cancel at any time and be prorated the difference as a refund, they would not issue me a refund even though I had 2 years left on my plan. It's just going to go to waste now. They had horrible customer support. Review collected by and hosted on G2.com.