Patrick H.
PH
Patrick H.
Consultant: Membership Service and Experience
Mid-Market (51-1000 emp.)
"Excellent Support, User-Friendly, Needs Enterprise Features that allow customisation and better Reporting"
4.5/5
What do you like best about Wix Studio?

I really appreciate how easy it is to use Wix Studio. It helps us stay informed about service technologies as it evolves along with the pace of technology. I have received exceptionally good customer experience from both the Customer Success Manager and the online support team. The live chat team is exceptionally friendly, helpful, supportive, and reliable. They resolve queries quickly and escalate them when I need to, also, their support BOT is great and allows you to break out to a person when you are unsure of what you need. I always feel supported. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

I need to get user data from the Wix Membership App. I cannot track signed-in members through logs, content access, viewing, and downloading of content. The reporting is good, but standard and for an enterprise organization, I have been struggling to get support to solve my requirements. I need proper member logs that show when a person logged in, what they were viewing or engaging with, and build a trend analysis so I can recommend relevant content that the member may find interesting. Review collected by and hosted on G2.com.

Response from Sarah Friedlander Garcia of Wix Studio

Hi Patrick, your feedback on member engagement reporting is the kind of detail that directly informs where Wix Enterprise is headed. Reach back out to your CSM, who can walk you through what's available today and make sure your reporting needs are on the right team's radar. Glad the support experience and setup have been working well!

Diego F.
DF
Diego F.
Marketing Specialist, Digital Strategy
Mid-Market (51-1000 emp.)
"Empowered Our Web Development with Ease"
3.5/5
What do you like best about Wix Studio?

I really like how easy it is to use Wix Studio. It's great that it includes various apps and add-ons like events, shopping, and SEO integration, which are very helpful in our projects. It's also a big plus that we can develop and create websites without needing a deep knowledge of coding, which has been very helpful for our team. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

I think there's some glitches and bugs here and there. The general Wix support team or tech support isn't as helpful as our account manager. They could use a more client-facing approach, rather than just saying no to different things. Also, Wix doesn't have all the options we would like, such as a drive to synchronize files, so we end up using another provider and embedding the code. Review collected by and hosted on G2.com.

Roshan J.
RJ
Roshan J.
Search Engine Optimization Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful Design Flexibility and Responsive Tools for Professional Websites"
5/5
What do you like best about Wix Studio?

What I like best about Wix Studio is its powerful combination of design flexibility, responsive development tools, and efficient workflow management. It allows users to create highly customized, professional websites while maintaining excellent performance across devices. The collaborative features, reusable components, and advanced design controls make it especially valuable for agencies and professionals. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

Wix Studio has a learning curve, occasional performance slowdowns, and limited flexibility compared to fully custom-coded websites. Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
Designer
Enterprise (> 1000 emp.)
"Flexible Design, Few Deployment Hurdles"
3.5/5
What do you like best about Wix Studio?

I like the flexibility in design and the agile sort of design framework of Wix Studio. It gives us the ability to design fast and without really much in the way of limitations. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

Dynamic CMSs are a bit of a tough point for us because they're live, and we don't have a staging site. If we were pushing something large, we would have to create our own test site, test it, and then rebuild it again on the live site. Once rebuilding it on the live site, we have to be careful because the CMSs on the back end that are auto set to live don't allow us to have a safe way of publishing new content. We had a few major stumbling blocks like geolocation issues and significant issues with the HubSpot integration that lasted for a few months. We also faced a lot of security concerns from our security team. Wix Studio is probably a little too expensive for personal projects. Review collected by and hosted on G2.com.

Response from Sarah Friedlander Garcia of Wix Studio

Hi Chris, thank you so much for the detailed feedback! We’re thrilled to hear that the design flexibility and agile framework of Wix Studio are helping you build fast and generate leads for your corporate site.

We also hear you loud and clear on the challenges. Regarding the Dynamic CMS and staging environments, we understand how critical a "safe" publishing workflow is for large-scale sites. It’s feedback like this that helps our product team prioritize future updates. We appreciate your patience as we worked through the hurdles with the HubSpot integration and geolocation. We’re constantly refining our third-party connections to ensure they are as seamless as the design experience.

If your security team has ongoing concerns, please don't hesitate to reach out to your dedicated customer success manager. We’d love to provide the documentation needed to put those worries to rest. Thanks for being part of the community!

Justin M.
JM
Justin M.
Wix Website Designer
Small-Business (50 or fewer emp.)
"Streamlined Web Design, Full Flexibility"
5/5
What do you like best about Wix Studio?

I like that Wix Studio offers a good balance between design freedom and efficiency. It lets me create custom, professional-looking websites while keeping the workflow smooth and fast. I also appreciate the responsive design tools, which make optimizing websites for desktop, tablet, and mobile so much easier without having to start from scratch for each device. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

Sometimes the editor can feel a bit slower on larger projects. Certain advanced customizations still require extra work or workarounds. I'd like to see more flexibility in some design controls and smoother performance when managing complex sites. Review collected by and hosted on G2.com.

Debby J.
DJ
Debby J.
Prevention Specialist
Small-Business (50 or fewer emp.)
"Intuitive Platform with Exceptional Support"
5/5
What do you like best about Wix Studio?

I find Wix Studio to be more intuitive than other platforms I've tried, which makes learning it much easier for a novice like me. The automated campaign features are particularly exciting and seem promising for our small not-for-profit organization. I also appreciate having a dedicated Wix Coach who has been awesome and patient, helping me through the setup process and connecting me with other Wix experts as needed. The customer support deserves a 10 plus! With Wix Studio, I feel like I have a team working behind the scenes with me, enhancing our marketing efforts, even though I am a one-person show. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

I haven't found anything yet. Review collected by and hosted on G2.com.

Kelly K.
KK
Kelly K.
Small-Business (50 or fewer emp.)
"Evolving Platform Perfect for Non-Profits"
5/5
What do you like best about Wix Studio?

I find Wix Studio very easy to use and appreciate its flexibility. With the enterprise solution, we get access to suppliers who are knowledgeable about Wix Studio, allowing us to potentially develop more sophisticated options for our site. It also provides us with more options in areas where we lack in-house web development skills and capabilities. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

Nothing to report at this time. Review collected by and hosted on G2.com.

Aashif R.
AR
Aashif R.
Digital Marketing Specialist
Hospitality
Small-Business (50 or fewer emp.)
"Effortless Website Creation with Superb Ease of Use"
5/5
What do you like best about Wix Studio?

I use Wix Studio to create websites, and I really appreciate that there are existing templates, so I don't have to start from scratch. I find it very easy to use, especially with the drag and drop features, which are great for someone like me who doesn't have HTML knowledge. The initial setup was also very easy. To be honest, it's the perfect site. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

Probably more templates? Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Outstanding Customer Support That Goes Above and Beyond"
5/5
What do you like best about Wix Studio?

The customer service is incredible. I hate chat support and prefer phone, but I got Andrew on chat support. He was not only kind and efficient, he even walked outside of his work building (doesn't get good service inside) to check the integrity of my forms on Wix. What an incredible worker!! He definitely deserves a raise for his dedication to the customer. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

I would like more streamline features and options - in forms and interactive elements. Wix seems very limited and manual with CMS inputs that don't work and can cost hours of technical support time with teams. I also would like more options with being able to have menus appear at different parts of my pages as the user scrolls without it being the main header so I can keep the hero top design unique and clean. More control over dynamic animations would be ideal. Review collected by and hosted on G2.com.

Robyn-Lee S.
RS
Robyn-Lee S.
LinkedIn Marketing Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Versatile Platform, But Add-On Costs Could Improve"
3/5
What do you like best about Wix Studio?

I like Wix Studio because it's an all-in-one platform, which is super helpful for me as a solopreneur and a neurodivergent person. Having everything in one place reduces work sprawl and tech stack issues for me. It's like, having one app to rule them all makes everything better. I appreciate that it partners with payment solutions that work in South Africa, offering a range of options there. Review collected by and hosted on G2.com.

What do you dislike about Wix Studio?

I don't like their payment plan and add-on payment plans. They could be better. The minimum you get with your website, like the email marketing, seems low compared to other places like GoDaddy. The number of free emails you get just with your website is really low compared to other competitors. I also found the initial setup not that easy; there was a learning curve, especially when I added a business email. It was too much of a pain, so I abandoned using the Google Workplace with Wix completely. Review collected by and hosted on G2.com.