MR
Michael R.
Regional Director of Facilities
Enterprise (> 1000 emp.)
"Excellent platform"
5/5
What do you like best about Wisp by Apex42?

Ease of use. Flexibility & options on plan views. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Limitations on descriptions for designated areas. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Michael, thank you for your kind words about our software. We are glad to hear you find Wisp user-friendly. If you ever have any suggestions, we would love to hear them! Please continue to let us know if we are meeting your needs in the future.

Castle C.
CC
Castle C.
Real Estate Specialist
Enterprise (> 1000 emp.)
"Wisp is a great resource and tool, and the account managers are the absolute best!"
5/5
What do you like best about Wisp by Apex42?

My Wisp advisor, Joe, is always available to answer questions. The layout of the website is impeccable. This is the best way to keep office organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I can't say there is anything I dislike. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Castle, thank you for sharing your thoughts with us. We’re so pleased to learn that Wisp is a great addition to keep your office organized. We strive to deliver the highest level of customer service, and your Wisp Advisor will be thrilled with this review. Thank you!

NM
Nick M.
Facilities Coordinator
Enterprise (> 1000 emp.)
"Excellent service"
5/5
What do you like best about Wisp by Apex42?

Quick responses from the Gensler support team mean we always have solutions in a reasonable timeframe. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing I can think of off the top of my head that I dislike about Wisp. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Nick, we’re so pleased to hear that both Wisp and our team have been timely assets to your solutions. Please don’t hesitate to reach out if there’s anything we can help you with.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"User friendly and diverse."
4/5
What do you like best about Wisp by Apex42?

For managing information related to leases, it's very helpful and organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

It's difficult to understand some of the rules about what data will appear in reports versus the entries in the system. Some more documentation on how to use Wisp would help. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

We’re so pleased to hear that Wisp has been a daily asset to manage your information. Your Customer Success Manager is always available to help you navigate any questions that you may have about the software. In the meantime, don’t hesitate to reach out if there’s anything we can help you with.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"WISP is a great tool for the workplace"
5/5
What do you like best about Wisp by Apex42?

Wisp is a great space management platform and support is quick and responsive. I wish it was easier to make changes to floor plans but I think that is based on how quickly the architects can make those changes. Overall, it’s a great tool to help figure moves, where people sit and has been very useful tool to help with other departments in our organization. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Reserve a Desk tool didn't work out as well as intended. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your review. It is so great to hear that Wisp has supported your space management needs in a timely manner. We appreciate your candid feedback about the desk reservations and will pass it along to our team. Take care!

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great product, even better customer service."
5/5
What do you like best about Wisp by Apex42?

It easily keeps our large campus organized. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I can't think of anything offhand that is an issue. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your kind words about Wisp! We strive to be your partner and we're thrilled to hear it's been a great experience for your team. Please continue to let us know if we are meeting your needs in the future.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Fast, Easy and usefull."
5/5
What do you like best about Wisp by Apex42?

I like that I can navigate, make changes and report accurately. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing that I don't like. It is all working well. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your rating and review! We appreciate having you as a Wisp customer. Please don't hesitate to reach out if you need anything further.

Verified User in Facilities Services
CF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"One of the best space management software"
4.5/5
What do you like best about Wisp by Apex42?

WISP is one of the best space management software I have ever used. It is extremely customizable which makes it super user-friendly. The UI is very easy to understand. On top of that, they have a great team of advisors who are always ready to help in time of need. It is one of the highly recommended tool for space management. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing much to dislike but sometimes it takes a while to load the pages which seems a bit annoying, and probably graphics can be improved for a better experience. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your kind words about our software. We are glad to hear you find Wisp user-friendly and customizable. If you ever have any suggestions, we would love to hear them! Please continue to let us know if we are meeting your needs in the future.

MB
Marissa B.
Receptionist
Enterprise (> 1000 emp.)
"WISP has been very user friendly"
4.5/5
What do you like best about Wisp by Apex42?

Being able to view the floor plan easily Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Not very many easy ways to pull reports for use of the reservation system Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your rating and review! You are a valued Wisp customer and look forward to our continued partnership! I will pass your suggestion about the reservation system along to our development team. Please don't hesitate to reach out if you need anything further.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Using Wisp for our corporation has been a great experience."
4.5/5
What do you like best about Wisp by Apex42?

It is an extremely user friendly interface. It makes our internal working systems seamless. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Sometimes there are glitches, but mostly because of user error. We would love it if Wisp could feed back and send information to our outside platform. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42
Edit edit

Thank you for your kind words about our software. We are glad to hear you find Wisp easy to use. We appreciate your feedback, and please continue to let us know if we are meeting your needs in the future.