Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Why didn't I buy Wisp years ago??"
5/5
What do you like best about Wisp by Apex42?

It is so easy to use and such a lifesaver for assigning people desks, telling people how to find other employees or desk numbers or conference rooms, and even the scenario planning is a huge time saver! I love everything about it! I also love the people who helped us along the way, ESPECIALLY Joe Gleason and Ellen Kertis. We could NOT have been successful without them! Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Was surprised that the report we needed couldn't be done... literally just needed to add occupants names and we had to have a specialized report done for an extra fee. A little frustrating, but worth it. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

We can't thank you enough for the positive review. We are especially happy to know that Wisp saves you time in your processes and helps you and your colleagues easily navigate your space. We truly value you as a customer and look forward to working with you for many years to come.

TC
Tim C.
Real estate director
Enterprise (> 1000 emp.)
"Great combination of Product and Support"
4.5/5
What do you like best about Wisp by Apex42?

The best thing about WISP is the team behind the product. It good out of the box and constantly being improved based on customer needs Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Looking forward to faster releases along the product roadmap Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Tim, we’re so pleased to hear that Wisp has been a daily asset to track utilization in a hybrid work model. Our team will be thrilled with your review. In the meantime, don’t hesitate to reach out if there’s anything we can help you with.

MO
Mark O.
Director of Project Management and Design
Enterprise (> 1000 emp.)
"10Y End User Review"
4.5/5
What do you like best about Wisp by Apex42?

Space utilization and efficiency data for my analysis. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Finding and selecting the exact report I need for what i'm looking for. Usually takes me three tries to find the right report. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Mark, it’s wonderful to hear that you’re taking advantage of the space utilization and efficiency data. Thank you for comments about the reports. We plan to discuss this functionality with our team. Please let us know if we can be of further assistance and we look forward to working with you!

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Exceeded expectations and wonderful business team tool!"
5/5
What do you like best about Wisp by Apex42?

Love the ease of the WISP program and how proactive the team at Gensler is when I have inquiries on any questions I have. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing I dislike. if the CAD requests can have a turnaround time maybe 48 hours would be great but it is not so urgent. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your kind words about our software. We strive to be your partner and we're thrilled to hear it's been a great experience for your team. Should you need anything in the future, please do not hesitate to reach out!

Verified User in Law Practice
AL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"WISP - Premier Space & Occupancy Planning"
5/5
What do you like best about Wisp by Apex42?

There is no one thing; WISP and its support team as a whole have made our space and occupancy planning easier. We use it to keep track of our current occupancy, expansion/contraction planning, running real-time reports and tracking historical trends. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

There is nothing about WISP that I dislike. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

We're glad to hear Wisp was a perfect choice for you. We strive to deliver the highest level of customer service, please don’t hesitate to reach out if there’s anything we can help you with.

AR
Alan R.
P
Enterprise (> 1000 emp.)
"Al's WISP review"
3.5/5
What do you like best about Wisp by Apex42?

What I like about WISP is that the entire company can easily use it. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I wish I could update WISP without sending drawings through the WISP Help. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Alan, we're so glad to hear that Wisp is an easy tool for your entire company to use. Thank you for comments about the drawings. We plan to discuss this functionality with our team. Please let us know if we can be of further assistance!

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Awesome Software to use for space management"
5/5
What do you like best about Wisp by Apex42?

The software is easy to use and is an excellent reference for all team members. The organization of the data is logical and makes sense when used. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

I do not have anything negative to say about this software. Everything seems to work correctly at this time. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

We're delighted to hear that your experience with Wisp has been so positive. We hope our software continues to serve your needs in the future, and please feel free to reach out if we can ever be of assistance!

Verified User in Defense & Space
AD
Verified User in Defense & Space
Enterprise (> 1000 emp.)
"Absolutely transformed our data gathering abilities"
5/5
What do you like best about Wisp by Apex42?

Space data gathering ability. Understanding where our employees are sitting and how many seats we have left. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

Lack of ability to customize. I am also disappointed in the flexability of the system if I need the directory to have more info I would like to be able to make that tweak. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

We're so pleased to hear that Wisp has been a daily asset to manage your space data. Our development team is currently working towards different functionalities, so please expect this in the future! In the meantime, don’t hesitate to reach out if there’s anything we can help you with.

David W.
DW
David W.
Facility Planner Principal Engineer
Enterprise (> 1000 emp.)
"WISP is the central home base for facility management"
4.5/5
What do you like best about Wisp by Apex42?

WISP is a flexible platform that gets more and more useful as we add more information. It is seen as the ultimate authority of who is responsible for space, parking, seats, conference rooms, etc. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

The time it takes to load each page seems to take awhile. Some users are reluctant to enter or revise their data. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

David, we’re so pleased to hear that Wisp has been a daily asset to manage your information. Our development team is currently working towards faster functionality, so please expect this in the future! In the meantime, don’t hesitate to reach out if there’s anything we can help you with.

Meghan O.
MO
Meghan O.
Corporate Property Coordinator
Enterprise (> 1000 emp.)
"Wisp is a great space planning tool for our team and our Wisp Advisor, Joe Gleason, is very helpful!"
5/5
What do you like best about Wisp by Apex42?

We can create scenarios to replan our seating charts when needed and it is a helpful way for us to keep track of our employees' seat assignments. Review collected by and hosted on G2.com.

What do you dislike about Wisp by Apex42?

It would be great if we could receive emails for our reservations within the Desk Check-In feature. Review collected by and hosted on G2.com.

Response from Averi Ahsmann of Wisp by Apex42

Thank you for your review Meghan. We're happy to hear you think Wisp is an all around great space planning solution. I have made our development team aware of your notification suggestions and they'll take them into consideration for future improvements. Thank you again for your feedback!