Thank you for the detailed and thoughtful review - we truly appreciate it.

We’re especially glad to hear that the Outlook integration and AI-driven email extraction are delivering real impact, and that you’re seeing a ~50% reduction in quote preparation time. Improving scalability and reducing manual dependency in the inquiry-to-quote process is exactly what we aim to achieve.

We also appreciate the constructive feedback. Expanding carrier integrations in airfreight, refining the UI, and enhancing advanced analytics are all areas we’re actively working on as part of our product roadmap.

Thank you for being a partner in this journey and for working closely with our Customer Success team to help us continue improving.

The Wisor Team

Thank you for sharing such detailed feedback. We’re thrilled to hear that Wisor has made a significant impact on your workflow — reducing quoting time from hours to minutes, protecting margins, and freeing your team to focus on customer relationships rather than manual admin. That’s exactly the transformation we aim to deliver.

We also truly appreciate your honesty about where we need to do better. You’re right — in some cases, feature rollouts have taken longer than expected, and feedback has not always translated into visible changes quickly enough. We take this seriously, and we’re actively working on improving both our release process and our feedback loop so you see faster, more consistent progress. Regarding the occasional errors in cost data uploads — our product and operations teams are reviewing this to tighten quality controls and minimize the need for manual corrections on your side.

Your input helps us grow stronger, and we’re grateful for your partnership as we continue to evolve Wisor.

Thank you for sharing your experience! We’re thrilled to hear that Wisor has streamlined your quoting process and made it easier to keep up with the high volume of requests you receive through your global networks. Speed and competitiveness are critical in today’s market, and it’s rewarding to know Wisor is helping you respond faster and more effectively with the right rates.

We appreciate your note about the learning curve — like any powerful tool, Wisor does take a bit of onboarding, but we’re committed to making it as smooth as possible. Our Customer Success team is always available to provide guidance, training, and resources to ensure you and your team feel comfortable and confident.

It’s great to see Wisor helping you unify your airfreight, LCL, FCL, and transport rate sheets with live carrier rates — all in one place. That’s exactly the kind of efficiency and intelligence we designed Wisor to deliver.

Thank you again for your trust and partnership!

Thank you so much for taking the time to share your experience - we really appreciate the honest and thoughtful feedback!

We're glad to hear that the templates, layout, and quoting speed are making a real difference for you. Getting from data entry to revenues quickly is exactly what we built Wisor for, so it's great to know it's delivering on that.

We hear you on the issues with positions, locations, and carrier connectivity - we know how frustrating it is when those details get in the way of an otherwise smooth process. This is an area we're actively working on improving, and your feedback helps us prioritize the right things.

If you'd like to share specific cases where the connectivity didn't work as expected, we'd love to look into them directly - feel free to reach out to us at support@wisor.ai.

Thanks again for being part of our journey 🙏

Thank you for such a thoughtful review! We’re delighted to hear that Wisor is helping make quoting easier, faster, and more reliable — from saving time and reducing manual errors to providing smooth Excel integration and intelligent data management. It’s also great to know our Customer Success team is meeting your needs with responsive support.

We appreciate your constructive feedback as well. You’re right — new features can take some getting used to, and occasional bugs or slower performance with very large files are areas we’re actively working on improving. Your request for more customized reports is also an excellent suggestion and aligns with our roadmap to expand reporting and analytics flexibility.

It’s rewarding to see Wisor centralizing your rate and quote management, shortening response times, and streamlining collaboration with agents and clients. That’s exactly the kind of impact we aim to deliver every day.

Thank you for the thoughtful review and for calling out what matters most to us—making complex freight workflows simple while improving speed and accuracy. We’re glad the UI, automation, integrations, and real-time visibility are saving your team time and reducing errors.

On customization: we hear you. Some teams need deeper configuration, and we’re actively expanding flexible options across workflows, templates, dashboards, and integrations so you can tailor Wisor even further. If you’re open to it, we’d value a brief conversation to capture your specific use cases and share what’s possible today vs. what’s on our roadmap.

We’re thrilled Wisor is helping you centralize bookings, rates, and documentation and make faster, data-driven decisions for your clients. Your CSM will reach out, or you can contact us at success@wisor.ai

to compare notes and prioritize the enhancements that will help you most.

Thank you for such a detailed and insightful review! We’re thrilled to hear how Wisor is helping streamline client quotations, strengthen data management, and give your team clearer visibility into performance. It’s also fantastic to know that our support team is delivering the fast and efficient solutions you expect — we’ll be sure to share this with them.

We also appreciate your candid feedback about integration with legacy systems in the forwarding industry. We know this can be a challenge, and it’s an area we’re investing in to make adoption smoother and ensure Wisor fits seamlessly into existing workflows.

It’s exciting to see that features like quotation automation, data visualization, rate comparison, CRM functionality, and the Nina-bot system are already helping your team save time, improve conversion, and serve clients better. That’s exactly our mission: to give forwarders the tools to work smarter, not harder.

Thank you for being part of the Wisor community — we’re excited to keep building together!

Thank you for such a fantastic review! We’re thrilled to hear that Wisor has been a game-changer for your team — making processes more intuitive, efficient, and reliable, and saving hours of work by reducing tasks to just minutes. That’s exactly the impact we strive to deliver.

We also appreciate your note about the initial learning curve. With any powerful platform there’s an adjustment period, and our Customer Success team is here to make onboarding as smooth as possible with training, resources, and hands-on support.

It’s wonderful to know that once you’re up and running, Wisor makes day-to-day work feel like “smooth sailing.” Thank you for your trust and for being part of the Wisor community!

Thank you for such a detailed and thoughtful review! We’re delighted to hear how Wisor has simplified rate comparison for you — especially given the challenges the industry faced during and after COVID, with reduced carrier sales support and inconsistent rate structures. Making those rates instantly comparable is exactly the problem Wisor was designed to solve.

It’s also great to hear that our AI-driven quote generator, multi-language support, and easy implementation have added real value, and we’re especially proud that our Customer Success team has made such a strong impression. Providing friendly, reliable support is just as important to us as the technology itself.

We appreciate your point on the time it can take to update more complex rates. While we do prioritize urgent cases, we also recognize the need to accelerate this process overall, and our product and operations teams are focused on improvements here.

It’s exciting to know Wisor is helping your team collaborate, compare options, and serve customers more effectively — and that you’re even considering deeper CRM/TMS integrations in the future.

Thanks again for trusting Wisor to be part of your growth journey!

Thank you for your review! We’re delighted to hear that Wisor is making your quoting process faster and easier — saving valuable time by instantly pulling and comparing rates so your team can focus on higher-impact work. That’s exactly the kind of efficiency we strive to bring to our customers.

We also appreciate your note about minor bugs. While no system is ever perfect, our product team is committed to continuous improvements and fast fixes to keep the experience as smooth as possible.

It’s great to know that Wisor is helping you avoid the time-consuming task of checking multiple carrier websites manually, and instead letting you get accurate pricing in seconds.

We’re grateful to have you as part of the Wisor community!