Kevin P.
KP
Kevin P.
Small-Business (50 or fewer emp.)
"Effective Advertising"
5/5
What do you like best about Wishpond?

Return on advertising cost is overall quite good. Wishpond works on coming with ideas for ad campaigns and designs them too. Their solution save us a good amount of time. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Returns for some campaigns could be better. Review collected by and hosted on G2.com.

Emile M.
EM
Emile M.
Co-Founder & CFO
Small-Business (50 or fewer emp.)
"Wishpond doubles our newsletter following in 6 months."
4.5/5
What do you like best about Wishpond?

Very fast response rate and transparent explanations Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

I wish we were able to communicate more directly with the team managing the ads campaign so I could learn their strategies Review collected by and hosted on G2.com.

Kody F.
KF
Kody F.
Small-Business (50 or fewer emp.)
"Long Time Customer"
5/5
What do you like best about Wishpond?

I love how easy the platform is to use and specifically for giveaways! We run 10-15 giveaway landing pages a month on the platform and they work GREAT! Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Nothing, it is the best and easiest tool to use on the market. Review collected by and hosted on G2.com.

Brendan M.
BM
Brendan M.
Managing Director
Small-Business (50 or fewer emp.)
"Nice landing page designer, but unreliable lead capture and email delivery are troubling."
1/5
What do you like best about Wishpond?

The landing page editor is intuitive and easy to use...but so are many other vendors. And the pop-up function is similarly easy to understand, and once you figure out the Wordpress integration (I used the 'Insert Headers and Footers' wordpress plugin, which made it easy), the pop-up feature seems to work fine. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Multi-hour delays in seeing leads show up in the system, delays/unreliable email delivery to new sign-ups, limited documentation (the instructions for adding snippet code to Wordpress site is a broken link?!) The overall system refresh was also slightly slow...not a dealbreaker, but bothersome.

The tech support efforts have been discouraging, with reassurances that the problem "would be resolved soon" after several days. As a start-up with limited resources, I can't afford to wait and wonder if emails are going to get sent or responsiveness will be an issue. Review collected by and hosted on G2.com.

Liz R.
LR
Liz R.
Co-Founder / Sr. Credit Analyst
Small-Business (50 or fewer emp.)
"Wishpond - one of the easiest landing page builders I've ever used"
5/5
What do you like best about Wishpond?

Drag and drop elements. Easy to re-size. There isn't a learning curve with this. You can easily figure out how to use this software. And if you get stuck, their support people are really responsive. I've only had to wait one time for an answer. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

It doesn't have a spell check function. Since I have some non-US teammates. Spell check is essential for us. Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Small-Business (50 or fewer emp.)
"Worst SASS company - EVER"
0/5
What do you like best about Wishpond?

No upsides. Please, don't register for this platform. It's a waste of money. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

As soon as I registered I was treated well by their onboarding staff. The moment I spoke with the account executive I knew the good experience was about to end. When I asked questions I was told to "Play around and I will figure it out". Understanding the Sass model, I tried the software. I was met with Error after error and Wishpond suggested I reach out to support.

I didn't receive a response back from support for 6 days. This sass company is a joke when it comes to their customer service.

On top of that, I canceled my account, and 14 days later was charged again even after canceling.

I'm very very very nervous while writing this review that I'm going to have to fight to get my money back even though I was never able to successfully use this software.

Please. Take my advice. Use anything but the Wishpond software, it will save you many headaches. There are no upsides to this software based on the company culture and customer experience. Review collected by and hosted on G2.com.

Sydney B. F.
SF
Sydney B. F.
Designer
Small-Business (50 or fewer emp.)
"Thank you Wishpond!"
5/5
What do you like best about Wishpond?

We are having a great experience with Wishpond. They are coordinating an excellent campaign to promote our products. We are especially happy with Karina and her team for putting together a very successful social media ads campaign. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

I am very happy with our decision to partner with Wishpond. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"A tool you can use to build landing pages at lightspeed when your dev team is too busy"
3.5/5
What do you like best about Wishpond?

You can build landing pages or run giveaways easily Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

they changed their pricing model and automatically downgraded my current account, also you need to do some manual optimization for mobile and tablets Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Zero Quality Control - Run Away"
0/5
What do you like best about Wishpond?

They created a decent land page, although hosted it in the wrong place. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

They originally hosted my landing page on their 3rd party site, sending the traffic to them & not my e-commerce site without discussing it with me first. I lost valuable data being reported to Google Analytics before it was corrected.

Using my ad spend, their pop up links misdirected my audience to Wishpond's FB page & website, not my own. I found this 7 days after testing the links myself. There is zero quality control & no one checks the final product before it goes live. Wishpond considers these "small mistakes" - although its amateur hour 24/7.

There is zero quality control & no customer service. Although I have documented frustrations throughout this entire process, they have told me to reference their contract that does not include any language about the quality of services rendered.

Wishpond has published multiple mistakes & errors throughout the duration of both my campaigns, compromising the integrity of my brand.

I have spent $2000 with Wishpond (not including my out of pocket advertising expenses of hundreds of dollars) & have made $500 in sales. Bad ROI, bad investment. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Wishpond's marketing campaigns help improve our business"
4/5
What do you like best about Wishpond?

Working with Alethia; e-mail campaigns; graphics Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Reporting metrics not always reliable; attribution not necessarily clear. Review collected by and hosted on G2.com.