The cost is competitive, and I like their premade email templates. It is pretty easy to understand and use. Their customer support team is responsive and helpful. Review collected by and hosted on G2.com.

It lacks a comprehensive data analytics tool to organize all your email campaigns, which is very important in email marketing. Not no way to download the email stats in CVS or any other way. Review collected by and hosted on G2.com.

The contest campaign went ok, I gained appox. 800 leads. Review collected by and hosted on G2.com.

1. I did not receive 1 campaign every 2 months.

2. I did not receive any phone numbers to contact staff.

3. The quality of the images in the ads and emails were poor.

4. Not all of the emails in the campaign were delivered.

5. The quality of writing in the mails was poor. Very general and grammar issues as if the individual did not speak English well.

6. They continue to charge my credit card even after I revoked that authorization, cancelled that credit card and they terminated the agreement. Review collected by and hosted on G2.com.

Everyone I interacted with on the team was perfectly cordial. Review collected by and hosted on G2.com.

They just didn't deliver on the promise. The strategy showed no understanding of my customer avatar or business goals. Copy is simply cut and paste from my own website and subsequent copy attempts were awkward and ineffectual. We kept meeting again to try and troubleshoot these issues and they'd promise to do better. but then offer half baked strategies, hideous stock design and abysmal copy. I've been two months without an effective second campaign, meaning that the entire lead gen for a launch in January is ruined. Once they have your investment, they have no motivation to do better and there's nothing to guarantee you that they'll actually produce results. I'd think long and hard about investing in services from Wishpond because once you've paid them per their terms, they can pretty much not deliver and you have no recourse.

They offer to "work" with you and use other products in their suite, but if you hired them for lead gen, why would web design be the pivot? Or self-serve? Self serve is far from a 360' lead gen product.

I'm a solopreneur and while it seemed to exciting initially to work with them, it has cost my business hard in results, time and money to have hired Wishpond Review collected by and hosted on G2.com.

Karina is my account manager who has made my online marketing program actually work. I have tried other companies in the past and they did not really "get" the B2B on the industrial products I sell. Karina has introduced marketing methods that have boosted sales and allowed me to capture an email list that I can target. Karina has a separate list for folks who looked at the page for more than 45 seconds and even lists for folks who have abandoned carts that we can market to. We are working on making special lists on Facebook and Instagram to show ads to folks who have purchased our products. This way we keep our "brand" well known. I have learned things that I did not even know I did not know about making my website get more traffic. I like how beautiful Karina and her team makes the popups for my site and how fast she gets them done. Review collected by and hosted on G2.com.

Took me too long to find Wishpond. My business growth has been constant and steady, even during COVID, but at this exact time I wish I had more sales of my MAG Meters. We are working on this one with a new PopUp and Exit pop. I must say I can not think of things I dislike because compared to the other companies I tried the folks at Wishpond are exceptional. One teeny thing is.. the price per month is high, but I remind myself I get what I pay for. Review collected by and hosted on G2.com.

Nothing. Its a crap tool, just waste of time & money. Do you waste your time in trying. Review collected by and hosted on G2.com.

Pathetic support

Fraud in their monthly plan.

Their refund policy is one sided.

Worst GUI Review collected by and hosted on G2.com.

I like landing pages as they can be easily customized. I also like that you copy html code of landing page and paste it to any website. Review collected by and hosted on G2.com.

The company appears to be international. After logging in, you can select your language from drop down list. Even if you select your preferred language, all text and templates remain in English. If you live in a non-English speaking country, Wishpond is essentially unusable. There are little things missing to make Wishpond great and usable internationally, but their support is the worst you can imagine. They don't listen to customer feedback. A few examples:

Two years ago I requested that they enable the editing and translation of the "Unsubscribe" button and "Preferences" in the footer of an email so that I could use email marketing in Europe to comply with the GDPR regulation. I sent them translations and communicated frequently with support, but they did nothing.

Recently Wishpond introduced a new feature called "Appointments". This is a very useful feature as customers can book an appointment date and time with you. However, it has one major problem because the calendar is only in English and cannot be translated. The time format cannot be set in 24 hours format. Again if you come from a non-English speaking country this feature is unusable. I have contacted support to enable translation of the calendar into other languages, but as always their response negative: it is currently only in English, we don't know if we will enable translation into other languages.

It's a shame. Wishpond is a 99% finished product that could be used in non-English speaking countries, but because their development team is not willing to finish 1% it cannot be used at all. Review collected by and hosted on G2.com.

I asked them so many times to remove my contact information but every few months I have another rep reach out for a phone call. I don't understand this at all. Shouldn't there be some laws against companies who do this? Review collected by and hosted on G2.com.

They don't take your contact information off their list after you ask multiple times. Review collected by and hosted on G2.com.

Nothing. It made me even more stressed out working with them Review collected by and hosted on G2.com.

Lack of communication from the team and lack of results. I have had a conversation with the team multiple times and the next two weeks they seem a little more enthusiastic - but then it goes back the same way. Review collected by and hosted on G2.com.

At this time, nothing. I don't use it. I returned to using Mailchimp only and the landing pages I created are not responsive on phones and overlap Review collected by and hosted on G2.com.

Everything...the issues with emails going to all my leads, my landing/sales pages being seen well on all devices, and the lack of good support like they used to have Review collected by and hosted on G2.com.

Email marketing is my bread and butter. I need to have absolute trust in the platform I'm working with.

Setting my campaigns and flows was very easy for me to do and they work seamlessly.

Until now, I haven't experienced any deliverability issues (but make sure to clean your list properly anyway).

I've created all kinds of automation, from basic to advanced, and they do not fail.

Webhooks, API, and Direct Integrations are all available for me, and I use them daily to integrate with 3rd party tools I'm using.

The support team is amazing and they do whatever they can to help you (also quick to reply). For me, that's key!

I'm also aware of the fact that WishPond offers many other features, which I still haven't had the opportunity to take advantage of; Landing Pages, Sweepstakes, Vote Contest, and the newly introduced feature: Appointments.

I'm sure these too will come in handy in the future, as WishPond guys definitely know what they are doing.

Just give it a try! I'm sure you'll like it. Review collected by and hosted on G2.com.

The UI is slightly outdated. For me, that's not much of a big deal. I look for substance and that's something that WishPond does offer. Review collected by and hosted on G2.com.