Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Wishpond has been an effective partner."
4.5/5
What do you like best about Wishpond?

I have found the Wishpond team to be knowledgeable and helpful. They have been responsive to my questions and have provided assistance as needed. In particular, Mbali Nhlapo has been a great asset in helping me to get my online store off the ground. She is pleasant and professional and I'm glad she's on my team! Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Our relationship is still new, and I have not found any downside to my association with Wishpond at this time. Review collected by and hosted on G2.com.

Elisabeth E.
EE
Elisabeth E.
Owner
Small-Business (50 or fewer emp.)
"Very good results, on the right track."
5/5
What do you like best about Wishpond?

Professional help thats delivers result. Very nice team. Professional Account Manager. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Can't think of anything...everything feels good. Review collected by and hosted on G2.com.

Thomas N.
TN
Thomas N.
Foreman
Small-Business (50 or fewer emp.)
"A hard-working team, and very knowledgable"
4.5/5
What do you like best about Wishpond?

Professional understanding and easy to deal with with a amazing customer support Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

I haven't encountered anything that I dislike about Wishpond team Review collected by and hosted on G2.com.

Daan v.
DV
Daan v.
Gezondheidscoach
Small-Business (50 or fewer emp.)
"I’m really happy with the good communication with Juanita šŸ™šŸ¼"
5/5
What do you like best about Wishpond?

I'm really happy with the preview and presentation for my campaign.

And the good communication with the team. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Nothing at the moment, so I'm really happy so far. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Efficient, Helpful, & Productive"
4.5/5
What do you like best about Wishpond?

Having a team to work with who does the tasks we're working on regularly has been very helpful for my small business. They can do things quickly and easily so that I can focus on what I do best.

Their customer service has been excellent. Every person I've worked with has been very supportive and helpful to resolve things and keep everything running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Clarity of communication can be hard sometimes with distance and time zones, as well as having to get my goals and ideas into workable tasks for others. Review collected by and hosted on G2.com.

Stone G.
SG
Stone G.
Owner
Small-Business (50 or fewer emp.)
"Lacking Effective Communication, Follow Up and Integrity"
0/5
What do you like best about Wishpond?

The marketing Wishpond has is effective in that I was certain they had all the resources to deliver what they promote.

Wishpond is also highly effective at collecting funds for their services. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

1. There is no quality control for the services they deliver.

2. There is a lack of effective communication. There were missed meetings, and or meetings without agendas.

3. They have exceptionally poor customer service for something that is quite simple.

Integration of a solution has not worked.

Wishpond does not have integrity as part of its service delivery or value its relationship with its customers.

They took a canned approach in how they said they were meeting the needs of my project.

This means there was no connection or meaning in what they were producing.

A simple project that would take less than 3 weeks to organise with any other provider is taking more than 90 days with Wishpond and there is no appearance they will ever deliver.

They agreed to build a solution on a third-party platform.

It has been more than 3 months and they still have not completed it. Review collected by and hosted on G2.com.

PP
Pavel P.
CEO
Small-Business (50 or fewer emp.)
"Scam. Run away from them. Charged fee, made nothing, currently trying to charge my card each day"
0/5
What do you like best about Wishpond?

Absolutely nothing. We provided them with bunch of professional creatives. All they did took them, added 1 stock image from 1st google page and said here is your brand book. Afterwards they did nothing we just paid money and haven't received anything Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Literally company has only sales team, they do nothing, only scout for people and sell them their zero quality service Review collected by and hosted on G2.com.

ST
Susan T.
Small-Business (50 or fewer emp.)
"After some hesitation..."
5/5
What do you like best about Wishpond?

After some hesitation, I entered into a contract with Wishpond following about six months of negative experiences, but after about a week, I realized it was worth it. The customer receives professional marketing from them. Juliana Slazar held our campaign together incredibly well. I received attention, flexibility, and close communication. Highly recommended !!!! The cheapest price on the marketing market for high quality professionalism. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

Never have / had problem. Helpful, informative, friendly and proffesional........all the time Review collected by and hosted on G2.com.

NZ
Nick Z.
Small-Business (50 or fewer emp.)
"A Good Place to Start with Marketing your Business"
3.5/5
What do you like best about Wishpond?

We chose Wishpond because they put together a good plan of attack and opened the company up to new marketing ideas and platforms. The content they made was well produced and the team we were provided was helpful and genuinely cared.

Their pricing is right on par for what you would spend anywhere. Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

We have a unique product that needs a lot of attention because it targets very specific individuals. When you hire ANY marketing company you realize how fast time flys by..Weeks turn into months in no time. Sometimes the results are not what you expect and as immediate as you hope, but this is part of the industry.

Having a good plan of attack and executing a plan are two different things. Attention and meetings by the hired company and Wishpond need to be clear and concise. Results are not immediate and may take time. I would use them in the future with a differnt approach. Review collected by and hosted on G2.com.

KW
Kim W.
Small-Business (50 or fewer emp.)
"We are very pleased with all that we received from working with Wishpond!"
5/5
What do you like best about Wishpond?

Most helpful was Luisa. We thorughly enjoyed working with her. Luisa was very detailed and knowledgable about the entire process. And detailed about fixing many implementation issues.

We love the automations that were created and were very very impressed. I would say the emails, landing page, and all the pop up designs met our expectatoins and matched our brand.

We are very happy with our end result and I suppose the BEST news yet have already started generating leads and seeing coupon codes coming in and making sales! Review collected by and hosted on G2.com.

What do you dislike about Wishpond?

The implementation had some errors and pieces that were missing. But Luisa took care of every detail- stayed in contact with us until everything was complete. Review collected by and hosted on G2.com.