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# CargoWise Reviews & Product Details

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CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy. It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple users, functions, countries, languages, and currencies.

* * *

Seller
[WiseTech Global](https://www.g2.com/sellers/wisetech-global-974061c6-b8f8-403b-9077-06a8e56e5210)
Discussions
[CargoWise Community](https://www.g2.com/products/wisetech-global-cargowise/discuss)
Solution Type

Best-of-Breed

Overview by
Bas van der Putten

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## User Insights

Average based on 35 real user reviews.

[Log in to unlock pricing and user insights](/login)

## CargoWise Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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 ![Sven A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sven A.")
SA

Sven A.

Director, Global Logistics, Shipping & Receiving

Mid-Market (51-1000 emp.)

11/30/2020

"With CargoWise anything is possible!"

4.5/5

What do you like best about CargoWise?

Internal automation of cargowise. Putting right parameters in place does wonders to output Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Ticket system. It takes too long to get a good answer Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

Accounting automation and 3pl automatikn Review collected by and hosted on G2.com.

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1/27/2021
Validated ReviewerIncentivizedSource: G2 invite

 ![Thaís M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thaís M.")
TM

Thaís M.

Freight Forwarder

Enterprise (\> 1000 emp.)

12/14/2020

"CW1 is my favorite operational system for freight forwarding!"

5/5

What do you like best about CargoWise?

I’ve worked in different freight forwarders for the past 13 years and Cargo Wise One has been my favorite operation system. It’s very complete and requires a lot of updates, but when you and your team utilizes most of its thousand features, it’s very easy to cover any person during vacation or unexpected sick day for example. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

After 5 years working on it, with all the updates, it’s still hard not showing up in some data quality reports sometimes. I think I have learned everything that need to be 100% and then data quality team sends a report where something is missing. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

I handle export, so when the overseas team also updates it, I can easily check if cargo has been cleared and delivered, for example, for a DAP or DDP shipment.

It’s easy to check and approve an overseas invoice or credit note.

It’s easy and fast to check shipments status when we get an unexpected call from customer asking about it.

eDocs is also one of my favorites things in CW1 to find very fast some information I need without having to search in my email chains, etc Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Simon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon G.")
SG

Simon G.

Technical Solutions Director

Mid-Market (51-1000 emp.)

11/6/2020

"Excellent system for mid-large sized forwarders"

5/5

What do you like best about CargoWise?

The workflow engine running throughout CW1 is by far it's greatest asset. It allows for standardisation and automation, which is everything we're striving for as a forwarder. The Uk customs module is also first class and i've not seen better.

The e-adapter is very good if you have your own developers.

PAVE and visual boards means we could house basically everything in the application, with limited requirements for other software over and above. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Not necessarily CW1 the product, but WTG do not train or implement the software themselves, and whilst I understand their strategy here, we could have done with more assistance. We engaged with a partner to get things over the line.

To fully understand the pricing and complete budgets is near on impossible in my eyes, as everything is billed by transaction. Although transparent, it's a nightmare to cross reference. Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

Make sure you source a good WTG partner to assist with implementation.

Do your research and look at all options.

Be prepared to compromise to take full advantage of the system and it's automation. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

The accounting setup is almost too flexible. We're used to rigid software which feels safer in this area, so changing the mindset internally represents our biggest challenge.

Benefits-wise the use of workflow has meant we can retire some additional software and our developers can focus on customer facing work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![🌎 Надежда .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "🌎 Надежда .")
🌎

🌎 Надежда .

Middle East Project Manager

Enterprise (\> 1000 emp.)

11/2/2020

"Great software for freight forwarders"

5/5

What do you like best about CargoWise?

This is great software and has my best recommendations! It has many modules such as forwarding, warehousing, customs, quotes, etc. They all are integrated and interlinked, have full accounting capabilities for accruals and invoicing, have HR features for scheduling, CRM, wide EDI with airlines/shipping lines updates, bookings, etc. If set up all these features correctly, your operations staff can boost their productivity significantly.

By the way, it has many well-explained tutorial videos and user certification program for different knowledge levels. CargoWise encourages users to learn the software not only for more efficient work, they also offer discounts to the company with certified users. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

I cannot recollect something particular what I dislike. Just be prepared that the CargoWise basic functionality is easy to use. However, if you want to leverage it to maximum, you need to learn it or have qualified personnel to help with its setup and users training. Our industry is complex and broad, you cannot expect the professional software to be simple to cover the business needs. Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

My highest recommendations. Many top forwarders have been implementing CargoWise recently, and many will join. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

Great visibility of all shipments, easy to track, search, filter, make reports for your every desire, export them to Excel for further processing. Documents are generated by the system eliminating manual input and possible errors. All related documents are stored in a cloud and can be accessed by your colleagues from your and other offices reducing communication by email (or cannot if you restrict access rights, it's up to you). Selling and buying rates automation makes quoting, accrual, and billing super fast, easy, and accurate. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Kishore K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kishore K.")
KK

Kishore K.

Deputy Officer

Mid-Market (51-1000 emp.)

11/23/2020

"Best ERP tool"

5/5

What do you like best about CargoWise?

In CW1, I like most of the automation included for more data to capture in bulk with accurate information. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

In some scenario, I use to saw some backlogs in which crashes a lot in Forwarding modules. Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

If your looking for best ERP tool, then you should choose this. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

I haven't used any other ERP tool but have heard some feedback in comparison but for me CW1 is good to use. Review collected by and hosted on G2.com.

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11/23/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![Lance S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lance S.")
LS

Lance S.

Blogger

Enterprise (\> 1000 emp.)

11/29/2020

"Project Solution Lead deploying CargoWise One for LF Logistics"

4/5

What do you like best about CargoWise?

One operational database for all locations, with separate finance. All update on a shipment is visible for all locations, a single version of the truth is important for nowaday's supply chain visibility.

The milestones integration from carriers is also great. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

The use of standard XML on interface into other corporate systems. Cargowise is a great forwarder operational platform with all essential applications. But to get data interface into another platform, like corporate accounting is painful, and not many consultants in the market could help. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

CargoWise One is a major upgrade for LF Logistics at the time as it is a true single operational database. That creates end-to-end visibility to customers who use LF as their SCM partner. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Dinesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dinesh G.")
DG

Dinesh G.

Founder

Warehousing

Mid-Market (51-1000 emp.)

10/30/2020

"One of the best Freight Management tool"

4/5

What do you like best about CargoWise?

Simplicity and the data integrity is something which I liked the most. Also the various modules are interlinked to each other which seamlessly. We were one of the first companies to start using CargowiseOne in India in the year 2012 when Wisetech was entering Indian market. From day one we liked the software as it was very different from the competitors and was a complete package. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

1. The cost which was very high even that time for the Indian subcontinent. But as the saying goes "The quality comes with a cost" so can be ignored. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

We had a presence in multiple countries and CargowiseOne helped us to seamlessly integrate with all locations not only in terms Freight management but accounting, custom and warehousing. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Savannah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah C.")
SC

Savannah C.

Real Estate Agent / Intern

Enterprise (\> 1000 emp.)

12/1/2020

"Data Speed, Workflow, and Document Management"

4.5/5

What do you like best about CargoWise?

You can track, trace, clear, and transport freight all in one system. My favorite thing about CargoWise One is how deeply integrated the system is. You can add/save HTS codes for certain customers; this makes the Customs Clearance fast! Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

The only downside to CargoWise One would be staying up to date with new regulatory requirements. For example, when President Trump imposed new tariffs on Steel and Aluminum, there was a slight delay in the HTS portion of CargoWise One. Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

CargoWise One is very easy to use! Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

The complexity of global operations allows our company to solve their shipment needs from origin to destination. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![David Ricardo V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David Ricardo V.")
DV

David Ricardo V.

Import Coordinator

Small-Business (50 or fewer emp.)

11/30/2020

"Cargowise for the FreightForwarding industry"

4.5/5

What do you like best about CargoWise?

I like the link with 1 stop and shipping lines. Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Currently, it is very slow and it occasionally shuts up in the middle of some work. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

The problem of managing orders for big clients get solved with this system. The benefits are that you can export info to Excel. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![B2B Info K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "B2B Info K.")
BK

B2B Info K.

OMS Control Room Analyst

Mid-Market (51-1000 emp.)

12/2/2020

"CARGO WISE is all in one platform"

4.5/5

What do you like best about CargoWise?

I like most that the idea to bring everything related to your work is under one umbrella Review collected by and hosted on G2.com.

What do you dislike about CargoWise?

Courses are mostly online and people can play with the answers even questions are different everytime Review collected by and hosted on G2.com.

Recommendations to others considering CargoWise:

I think cargo wise is great platform to work and I highly recommend it. It is very useful software. Review collected by and hosted on G2.com.

What problems is CargoWise solving and how is that benefiting you?

I used to work with mostly discrepancies and with the help of cargo wise I am able to handle my task efficiently and paper less. Like go green environment Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about CargoWise? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about CargoWise
](https://www.g2.com/products/wisetech-global-cargowise/discussions/new)

 ![Zedyshea J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zedyshea J.")
ZJ

Zedyshea Johns
•
Last activity over 6 years ago

How do i reach them ?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/12108-how-do-i-reach-them)

[
View all Discussions
](https://www.g2.com/products/wisetech-global-cargowise/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/wisetech-global-cargowise/pricing)

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##### 
##### CargoWise Features

Carrier Management

Carrier Information

Evaluation

Performance

Freight Modes

Definitions

Pricing

Selection

Customer Management

Customer Portal

Quotes

Documents

[
View More Features
](https://www.g2.com/products/wisetech-global-cargowise/features)

##### Categories on G2

[Freight Management](https://www.g2.com/categories/freight-management)[Supply Chain Planning](https://www.g2.com/categories/supply-chain-planning)[Supply Chain Suites](https://www.g2.com/categories/supply-chain-suites)

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