Jay McHugh A.
JA
Jay McHugh A.
Executive
Real Estate
"Extremely Disappointing Service with Persistent Issues"
0.5/5
What do you like best about WiseStamp?

I found the initial setup of WiseStamp to be very easy. Despite the other challenges I've faced with the service, I didn't encounter any issues during the initial setup process, which was straightforward. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

I am extremely frustrated with WiseStamp because it hasn't solved any problems for me and has caused more issues instead. I've been trying to get a solution for three weeks, but without success, which has resulted in a huge waste of my time and money, as I've already paid for a full year. It doesn't work as intended; particularly, it fails to upload my signature and doesn't integrate well with Gmail. The support I've received has been unsatisfactory, with no personal contact or resolution to my problems. The quality of service has deteriorated, as I've been a user for four years, but recent changes have disrupted the system to the point where it's been non-functional for weeks. Review collected by and hosted on G2.com.

Response from Keren Lonstein of WiseStamp

Hi Jay!

Thank you for sharing your feedback, and we’re truly sorry for the frustration you experienced. We appreciate you as a long-time WiseStamp customer, and we understand how important it is that everything works smoothly.

I also want to clarify that our team has been in touch with you throughout this process and has shared several updates along the way. It seems our most recent message may not have reached you.

The issue you described with uploading your signature and connecting to Gmail has since been resolved. If you’re still experiencing any difficulties, please feel free to reach back out. We’re here and ready to help ensure everything is working properly for you!

Thank you again for your time and for being with WiseStamp over the years. We genuinely appreciate it.

Nicha Marie P.
NP
Nicha Marie P.
Marketing Operations
Mid-Market (51-1000 emp.)
"Easy, Professional Team Email Signatures with Centralized Management"
5/5
What do you like best about WiseStamp?

WiseStamp is very easy to use and makes it simple to create professional, consistent email signatures across the team. The setup is quick, the design options are clean, and it’s helpful to centrally manage updates without chasing everyone down. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

Some customization options can feel a bit limited depending on your design needs, and occasional formatting differences across email clients can require small adjustments. Review collected by and hosted on G2.com.

Response from Sarit Rosenthal of WiseStamp

Dear Nicha,

Thank you for the thoughtful review! We're glad to hear WiseStamp is helping your team create professional, consistent email signatures and manage updates centrally. Making it easy for organizations to maintain brand consistency while saving time is exactly what we aim to deliver.

We also appreciate your feedback about customization options and formatting across email clients. Different email environments can behave differently, and we're continually improving flexibility and compatibility to make the experience even smoother.

Thanks again for sharing your experience!

Eugene O.
EO
Eugene O.
Mid-Market (51-1000 emp.)
"Effortless Email Signature Management with Room to Improve"
3.5/5
What do you like best about WiseStamp?

I like that WiseStamp allows us to easily manage and set up email signatures across our businesses, making it really valuable for our company and its sub-brands. The interface is easy to manage, and the APIs allow for easy, seamless integration. The initial setup was easy as well, which made the transition to using WiseStamp straightforward. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

Personalization of each email signature could be improved especially for companies managing many brands. Review collected by and hosted on G2.com.

Response from Sarit Rosenthal of WiseStamp

Dear Eugene,

Thank you for the detailed review! We're glad to hear WiseStamp is helping you manage email signatures across your businesses and sub-brands, and that the setup and integrations have been smooth.

Helping companies centrally manage email signatures across multiple brands and systems is exactly what we aim to deliver.

We also appreciate your feedback around personalization. We'd love to better understand what specific capabilities you're missing so we can continue improving the experience. Feel free to reach out and we’d be happy to set up a quick call to learn more.

In the meantime, our support team is always here to help with any questions. You can contact us here: https://support.wisestamp.com/en/

or via the “Help” chat in the bottom-right corner of our website.

Thanks again for sharing your experience!

EM
Edgar M.
System Admin
Mid-Market (51-1000 emp.)
"Effortless Email Branding with Easy Setup"
4.5/5
What do you like best about WiseStamp?

I use WiseStamp to apply standardized email signature styles across the company, which ensures consistent company branding across all email communication. I love how easy it is to deploy WiseStamp as a system administrator, making the setup process smooth and efficient. The software’s ability to sync with our directory saves me a significant amount of time that would otherwise be spent manually entering staff names. This feature streamlines the deployment process and minimizes administrative effort, allowing for more time to focus on other important tasks. Furthermore, the overall ease of deployment is a standout feature, underscored by the fact that setting up WiseStamp was a very straightforward process for my team, prompting me to rate it highly with a 9 out of 10 in likelihood to recommend to others. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

I would like for WiseStamp to automatically unassign licenses for departing employees. Review collected by and hosted on G2.com.

Aubrey M.
AM
Aubrey M.
Executive Assistant
Mid-Market (51-1000 emp.)
"Awesome! But a slow burn..."
4/5
What do you like best about WiseStamp?

I love that we got it to work seamlessly after all of the kinks were worked out. I appreciate that it works on phones when sending emails and that we are able to have different types of signatures if needed/wanted. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

I have not had issues with this yet but when we were designing the signature, it took a lot longer than I felt like it should have taken. It has been I think 2 years or so since we did that though. We worked with people in different time zones (ones that were international) and that was very hard and frustrating to work with. Review collected by and hosted on G2.com.

Response from Keren Lonstein of WiseStamp

Hi Aubrey,

This is Keren from WiseStamp Support! We're happy to hear that you're enjoying our seamless setup and mobile-friendly signature features.

We really appreciate your honest feedback about your past experience. Since then, we’ve made several improvements to our support flow to ensure faster responses and smoother communication across time zones. We now offer 24/7 support so you can get help whenever you need it.

If you ever need assistance, you can reach us anytime at support.wisestamp.com.

Thanks again for taking the time to share your experience!

GQ
Gabe Q.
Senior Technical Lead
Mid-Market (51-1000 emp.)
"Easy to Use, but Outlook Integration Needs Improvement"
4/5
What do you like best about WiseStamp?

Ease of use and deployment. Changes can be made fairly simply and it links with the Outlook app. Customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

How it gets deployed within Outlook. It'd be nice if it would generate the Signature and plug it into Outlook. I get user complaints about how its a new process to insert a blank signature when they dont want it. These settings are global, would prefer it to be per user. We can generate them and then plug them in directly, but I'm not doing that for each user. Review collected by and hosted on G2.com.

Jason H.
JH
Jason H.
Founder and Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Wisestamp: Intuitive Setup, Easy Changes, and Awesome Support"
5/5
What do you like best about WiseStamp?

Wisestamp is very easy to get started and also make changes. Their control panel is intuitive and great for simple or complex setups. I have spoken and emailed with with support and they are awesome. They helped me with a more complex setup since we have more than 1 domain. Highly Recommended! Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

Nothing. Any issues I've encoutered their support team has taken care of. Review collected by and hosted on G2.com.

Response from Sarit Rosenthal of WiseStamp

Hi Jason,

Thank you so much for the kind words. We’re thrilled to hear that our support team could help navigate your multi-domain setup and that WiseStamp is keeping your team’s branding polished across the board.

We'll be sure to share your shout-out with the support crew, it’ll make their day!

AA
Alistair A.
CIO
Mid-Market (51-1000 emp.)
"Streamlined Signature Management with Easy Deployment"
4/5
What do you like best about WiseStamp?

I appreciate WiseStamp’s straightforward and easy setup process, which was supported by one-to-one assistance from their team, ensuring that we were ready to go with minimal hassle. WiseStamp offers excellent usability and seamless integration with our platform, providing the best experience among the options we considered. I love how it centralizes control over email signatures across our staff, making it a great fit for our growing team and ensuring consistency across the board. The synchronization of signatures is notably more stable than our previous platform, and changes are easy to implement and deploy, making our work more efficient. I find the reliability in user synchronization and deployment of signatures to be very beneficial, as it reduces IT support issues and allows for quick updates or marketing changes when needed. Furthermore, WiseStamp offers a superior user experience, which was a significant factor in our decision to use it. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

I find the default pricing of WiseStamp slightly high, even though we were able to get a price match. Additionally, managing multiple user aliases can be complicated (as separate aliases are considered and charges as separate users). For a subset of our users who use a different non-primary email address we needed to hack things a little to make their signature work without either losing automatic user provisioning or having to pay for more seats than required . Review collected by and hosted on G2.com.

SV
Slava V.
Small-Business (50 or fewer emp.)
"Fast, Effective, and Keeps Database Updated"
4.5/5
What do you like best about WiseStamp?

I really like how fast and effective WiseStamp is. It helps me keep my database in my management system up-to-date, which is great for me. The database feature is especially valuable because it brings all my information together. Also, the initial setup was pretty easy for me. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

I would like to add my employee into my account. So if that is possible, you know. Yeah. Review collected by and hosted on G2.com.

Response from Sarit Rosenthal of WiseStamp

Dear Slava,

Thank you for the great feedback! We're glad WiseStamp is helping you stay efficient and keep everything in one place.

Adding employees is part of our centralized management capabilities, and we'd be happy to help you set this up. Please reach out to our support team and we’ll guide you through it. You can contact support via this link: https://support.wisestamp.com/en/ or via the "Help" chat located on the bottom right of our website.

Thanks again for sharing your experience!

See how WiseStamp improved
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent Support, But Signature Editing Needs Improvement"
5/5
What do you like best about WiseStamp?

They assigned a very knowledgeable tech to walk through the setup and he responded quickly to any questions I had afterward. Review collected by and hosted on G2.com.

What do you dislike about WiseStamp?

Users had difficulty trying to edit or customize their signatures. Some changes were not supported (not the vendor's fault) other times it was accessing the editing feature. While a number of these issues were user error, it implies that the option to edit isn't as intuitive as it could be. Review collected by and hosted on G2.com.

Response from Keren Lonstein of WiseStamp

Thank you for sharing your feedback! We're thrilled to hear that you had an excellent support experience, and we appreciate your insights on the signature editing process. We are constantly working on improving our signature editor to make it even easier and more intuitive for our users.

If you have any further suggestions or encounter any issues, please feel free to reach out to our team at support.wisestamp.com. We're here to help and ensure your experience with WiseStamp is seamless.