
I found the initial setup of WiseStamp to be very easy. Despite the other challenges I've faced with the service, I didn't encounter any issues during the initial setup process, which was straightforward. Review collected by and hosted on G2.com.
I am extremely frustrated with WiseStamp because it hasn't solved any problems for me and has caused more issues instead. I've been trying to get a solution for three weeks, but without success, which has resulted in a huge waste of my time and money, as I've already paid for a full year. It doesn't work as intended; particularly, it fails to upload my signature and doesn't integrate well with Gmail. The support I've received has been unsatisfactory, with no personal contact or resolution to my problems. The quality of service has deteriorated, as I've been a user for four years, but recent changes have disrupted the system to the point where it's been non-functional for weeks. Review collected by and hosted on G2.com.
Hi Jay!
Thank you for sharing your feedback, and we’re truly sorry for the frustration you experienced. We appreciate you as a long-time WiseStamp customer, and we understand how important it is that everything works smoothly.
I also want to clarify that our team has been in touch with you throughout this process and has shared several updates along the way. It seems our most recent message may not have reached you.
The issue you described with uploading your signature and connecting to Gmail has since been resolved. If you’re still experiencing any difficulties, please feel free to reach back out. We’re here and ready to help ensure everything is working properly for you!
Thank you again for your time and for being with WiseStamp over the years. We genuinely appreciate it.