Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"About your Solotions"
2.5/5
What do you like best about Wiser Solutions?

I appreciate Wiser Solutions for its ability to provide actionable data and insights that help me make smarter business decisions. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

Wiser Solutions falls short in user experince and som user flow Review collected by and hosted on G2.com.

Tracey R.
TR
Tracey R.
Small-Business (50 or fewer emp.)
"Wiser keeps me connected to the Shelf and Team!"
5/5
What do you like best about Wiser Solutions?

My favorite feature that Wiser provides are the emails that come in real time from the field team. I get to see what the shelf looks like, observe the competition and can email the field team immediately for any corrective action that may need attending. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

I don't care for the coverage map. I'm not sure if my broker isn't utilizing the feature but, I don't see anything planned on the map. I would love to see upcoming reviews, or submissions that we are waiting on. Maybe the wins could be one color and the losses another? Or I could see the map with all placement marked in one color, planned in another color and all others in gray as potential future opportunities? Review collected by and hosted on G2.com.

Carlos C.
CC
Carlos C.
Small-Business (50 or fewer emp.)
"Wiser is a great tool for the CPG space"
4/5
What do you like best about Wiser Solutions?

I like how all retail data is populated in one place and how easy it is to navigate. Very easy to customize as well. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

Sometimes the homepage options do not load properly Review collected by and hosted on G2.com.

BM
Bryan M.
Small-Business (50 or fewer emp.)
"Wise Solutions Experience"
5/5
What do you like best about Wiser Solutions?

Wise is continually making advances to their platform/model. The coverage map and plan features have become necessary tools for me. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

While the support help desk is quick to respond, I would like for the engineering side to inform people when there is an issue they already know about. Review collected by and hosted on G2.com.

AC
Alfonso C.
Retail Optimization Manager
Small-Business (50 or fewer emp.)
"Great experience!"
5/5
What do you like best about Wiser Solutions?

The level of attentiveness and thorough communication. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

There isn't much that I genuinely dislike. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Setup process was painless, great insight into our competition"
4.5/5
What do you like best about Wiser Solutions?

The initial setup process was very easy, and the wiseboard is intuitive and easy to understand. We are able to download data and import it into our own ERP to better analyze the data and implement it into our own reporting systems. The rule creation process allows us to filter out "bad" data or include only our closest competitors and allows us granular views of where we need to be. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

Additional integrations with more ecommerce platforms may be useful, such as woocommerce. The ability to add your own team member accounts would be helpful. Currently you have to request new user setups from Wiser. It would also be nice to make the data available via an API rather than downloading csv's from an ftp site. Review collected by and hosted on G2.com.

Response from Chris Angell of Wiser Solutions

Hi Phil, a note of "thank you" for telling the G2 community about your experience. I've also shared this with our product team so they too can learn more about the specific work that is so important to your team. Thanks again and please reach out anytime. cangell@wiser.com

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"A powerful tool"
4/5
What do you like best about Wiser Solutions?

Adaptability of program and responsiveness of service team Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

Set-up time is rather lengthy for a new customer - but understand this is necessary. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)
"Overall the service and product is very helpful."
4/5
What do you like best about Wiser Solutions?

From the Company, I like the rep in charge Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

d of our account. He is always very helpful and quick to respond. From the app I think the best feature is the screenshot captured of all violation Review collected by and hosted on G2.com.

Verified User in Consumer Goods
EC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Responsive and Supportive"
4/5
What do you like best about Wiser Solutions?

The platform is relatively easy to use, and the team at Wiser Solutions is always available to make changes to our account or help/support as needed. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

The software can be quirky, or provide incorrect results which require manual checking. Review collected by and hosted on G2.com.

Anthony I.
AI
Anthony I.
Creative Director
Small-Business (50 or fewer emp.)
"Great product good support"
4.5/5
What do you like best about Wiser Solutions?

Set it and forget it for the most part! Support is also very helpful whenever we have issues or questions. Review collected by and hosted on G2.com.

What do you dislike about Wiser Solutions?

Sometimes support can be hard to get a hold of. Some more features like exuding items directly from magento backend. Review collected by and hosted on G2.com.