Gail S.
GS
Gail S.
HR Engagement Partner
Mid-Market (51-1000 emp.)
"Wisely Is A Wise Alternative For Employees"
5/5
What do you like best about Wisely® by ADP?

I do not have an employee that is using Wisely for full deposit of payroll earnings but we have a number using it as a secondary account. Offering Wisely in addition to standard direct deposit options has been a helpful tool for our team members who want to use it as a savings plan (Christmas, Vacation, etc). It allows our employees to think about an additional financial option to save and or start a new budgeting routine. We have also had discussions regarding using that card specifically for online purchases through UBER, DoorDash, etc as it does not give access to primary checking and savings accounts. It has been well received by our location. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

Our location does not have anything we dislike about Wisely. It was easy for team members to enroll. Wisely was quick to send follow up to the employee. It has worked well without issue for our location. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Great Addition to ADP"
5/5
What do you like best about Wisely® by ADP?

It provides team members with the flexibility of how they receive their pay and how fast. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

Once a Wisely card is assigned to a team member once it is hard to reassign another card number/ account to that team member again. Review collected by and hosted on G2.com.

Crystal R.
CR
Crystal R.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Easy payment method"
4.5/5
What do you like best about Wisely® by ADP?

Easy to use and connect with payroll. Payment is made easy. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

Similar to a bank account but the back end is not as easy to use. Review collected by and hosted on G2.com.

Brendan C.
BC
Brendan C.
Payroll Administrator
Mid-Market (51-1000 emp.)
"Another Option to Paying Your Employees"
2/5
What do you like best about Wisely® by ADP?

I like Wisely because it gives another option for paying employees who do not have a checking or savings account. Employees get a debit card, and their payroll pay is added automatically to the card. Very easy for them to use. Most importantly, it gives employees fast access to their money. It also provides the option of employees to get their direct deposit up to two days early. It is an easy to use program. Once it's set up, not much extra work needs to be done to it. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

I don't like Wisely because it gives more work for the payroll manager. The payroll person needs to get a card and set it up in the system. Extra steps occur when adding an account for an employee. Instead of using the customer service line, employees will reach out the payroll manager with questions and concerns. An employee shoyld really be encouraged to open a checking or savings account instead of putting all of their money onto this one card. Overall, it's one more than for the payroll manager to take care of. Review collected by and hosted on G2.com.

Pooja M.
PM
Pooja M.
Information Technology Technical Recruiter
Human Resources
Enterprise (> 1000 emp.)
"Simple & easy!!"
5/5
What do you like best about Wisely® by ADP?

It's very simple & nice. I can see my pay check with all details in the portal Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

Nothing at all. I love it! It is really nice for all employees Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
IS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Fast and Efficient Way to Pay Employees"
4.5/5
What do you like best about Wisely® by ADP?

This solves a major problem for us in getting employees paid without having to use paper checks and making them come to the office. It is also more desireable for employees over direct deposit as well. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

If there is ever a system error or problem with the platform, and we are unable to pay employees, we have big problems and inconvenience our employees. We need to ensure this doesn't happen or is quickly resolved, especially on Friday evenings when most of our support staff is gone home. Review collected by and hosted on G2.com.

Robee L.
RL
Robee L.
Vice President of Global Revenue & Sales Operations
Small-Business (50 or fewer emp.)
"They have the worst customer service. They hold your money hostage"
0/5
What do you like best about Wisely® by ADP?

Nothing! they are horrible! Customer service is deplorable. Very unethical practices. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

They have the worst customer service. The cards don't work or are not accepted at a lot of places and the customer service is HORRIBLE! They shut down accounts and employees had to pay them to get a check sent to them to get their balance. Review collected by and hosted on G2.com.

Sean G.
SG
Sean G.
Associate & Senior Analyst, Strategy Consulting
Small-Business (50 or fewer emp.)
"Great product with a good reputation"
5/5
What do you like best about Wisely® by ADP?

Ease of use and application integrations are easy. Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

It is expensive and transitioning from another software isn't easy. Review collected by and hosted on G2.com.

Reed B.
RB
Reed B.
Owner
"Worst Customer service ever. Lack of care or willingness to help."
0/5
What do you like best about Wisely® by ADP?

card works alright for my employees most of the time Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

The customer service is complete crap wait to be on hold for 2 hours at least and transferred to multiple departments. Wow, they do not care at all. had a service agent tell me to get a new card provider for my bussiness. Review collected by and hosted on G2.com.

Shelly N.
SN
Shelly N.
A
Mid-Market (51-1000 emp.)
"Convenience of Wisely pay cards"
4.5/5
What do you like best about Wisely® by ADP?

Very easy to get set up, employees were very receptive, and we never had any issues with set up or employees using them. This made it easy to convert 100% to direct deposit (no paper checks). Review collected by and hosted on G2.com.

What do you dislike about Wisely® by ADP?

We did not have any issues with Wisely pay cards. Review collected by and hosted on G2.com.