---
title: Wiseback Reviews
meta_title: 'Wiseback Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Wiseback works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Wiseback Reviews
**Vendor:** Wiseback  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Wiseback
SAAS based Customer Experience management solution. Omni-channel platform collecting feedback, analyzing results and managing tools.




## Wiseback Reviews
  ### 1. A wise solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Wiseback?**

It's easy, reliable. It does have a solid support.

**What do you dislike about Wiseback?**

It's not a dislike but customer reviews might be a good add-in to the product.

**What problems is Wiseback solving and how is that benefiting you?**

With Wiseback, we measure the customer satisfaction , customer effort and net promoter score easily.



- [View Wiseback pricing details and edition comparison](https://www.g2.com/products/wiseback/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A49%3A37+-0500&secure%5Bsession_id%5D=6d0dcef7-cb41-4087-85ba-b924bebd3016&secure%5Btoken%5D=575763d41028b4457062f781424d090c8f73b1c2421f87e32e0319fab78237c5&format=llm_user)

## Wiseback Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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