Bettina A.
BA
Bettina A.
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"I (heart) Wiredrive"
4/5
What do you like best about Wiredrive?

I like that I can be shuffling around the reel while watching a spot. I love that I don't have to save the reel in order to not loose what I am working on. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

The tracking mails don't tell me where the person is viewing from like Simian does (it tells you a general area like a city). They don't alert me each time it was watched. I can't batch move items that are already categorized. For example, I need to move 400 .jpgs that were uploaded under a certain director to another "director" I created to house that project and I have to do it one by one. There isn't a Batch Edit. Just batch upload. Review collected by and hosted on G2.com.

John M.
JM
John M.
Small-Business (50 or fewer emp.)
"Great online file organizer, slow streaming speeds and bad for mobile. "
2.5/5
What do you like best about Wiredrive?

I like that I have a folder structure online that I can use to store and organize my files. I use video a ton and work in the film industry so I use lots of video. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

I dislike that many times when I send I get complaints that it is very slow on mobile phones. I have also tried myself, and notice that it's not as nice as say a vimeo when it comes to online streaming via mobile. Review collected by and hosted on G2.com.

Gerard C.
GC
Gerard C.
Executive Producer/Managing Director
Broadcast Media
Small-Business (50 or fewer emp.)
"Wiredrive is the best company for creating custom reels. "
4.5/5
What do you like best about Wiredrive?

Having tried Simian and Interdubs, Wiredrive is the cleanest product out there for creating custom reels, even though the others offer other advantages. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

1. When I'm in a director's library, and I'm making a reel, if I scroll down quite a way and then click on a spot, once I click out of it, I am brought to the top of the library, instead of leaving me where I had been. This is very irritating.

2. Tracking the analytics is EXTREMELY important and arguably, this should be the most important thing for any production company (Simian is better at this). If I make a link for a reel that someone views, they might forward that link, allowing other people to see that same reel. It would be great to know which views are from separate IP addresses (i.e. other people). So, if I made the reel for "Jane" and I look at the analytics, it might seem like Jane has seen the reel 4 times, with some individual spots seen once, others 3 times, etc. But if Jane saw all the spots 100% and she then forwards the reel to two other people (let's call them Bill and John) and bill saw some spots only 20% and only one spot 100% while John saw some spots 50% and no spots 100%, it would be helpful to know that different IP addresses saw the spots that way instead of being given 3 views at 100% (since the 100% was generated by Jane while Bill and John only saw the spots partially). This is far and away the most important piece of data that I can get-- and if any other production company does not see the value of that, then they have no idea which way is up or down. Review collected by and hosted on G2.com.

Andrew H.
AH
Andrew H.
Video Editor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good at what it does but leaves lots of room for improvment"
3/5
What do you like best about Wiredrive?

It's very secure. I don't feel like anyone will easily be able to hack in to our assets. Also, the support team is very helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

The interface is clunky and unintuitive. I think the clients find it intimidating and don't really utilize it the way we'd like them to. I ended up making some tutorial videos to try and help which I shouldn't have to do with a product like this. Review collected by and hosted on G2.com.

Jordan L.
JL
Jordan L.
President
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Would never manage without Wiredrive"
5/5
What do you like best about Wiredrive?

Wiredrive is our go to way to share files with our many clients. It's very easy to manage projects, files, and their security. I like all the options that wiredrive has in terms of notifications and reports.

It's super easy for our less than tech proficient clients and layout is customizable and professional looking. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

Sometimes the reports on usage are off. There is not much else. Wiredrive is so easy to use for us and our clients. Review collected by and hosted on G2.com.

Chris A.
CA
Chris A.
Full Time Multimedia Specialist
Internet
Small-Business (50 or fewer emp.)
"Quick and easy way to get client feedback."
4.5/5
What do you like best about Wiredrive?

What I like best about wiredrive is it's commenting system. Upload a video and add comments with direct links to time stamps of where specifically the comment is referring to saves me time. I don't have to scrub the timeline to find what my clients are referring to. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

Updates and uploads. I dislike the dedicated popup window for uploads. I would rather have it where I am uploading directly to the folder I am in already. Also for any kind of update you need to refresh the page in order to see the change. Occasionally the comments entered break html coding and you can see the source code in the comment itself; minor glitch I'm sure just more difficult to read the comments when it happens. Would also like to be able to easliy drag and move files in and out of folders with the mouse instead of select and choosing where to move through dropdowns as it is now. Review collected by and hosted on G2.com.

Sarah T.
ST
Sarah T.
Flame Assistant/Traffic Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Wiredrive"
3.5/5
What do you like best about Wiredrive?

I like the uncomplicated view of wiredrive. It has nice clean lines and is easily organized. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

I do not like that while in wiredrive I can not pick a still frame of the video. I have to export a frame and then save it to wiredrive. It is 1 extra step that it would be nice to not have to do. Especially when you have to do it 42 times for 1 post. Review collected by and hosted on G2.com.

Jeffrey K.
JK
Jeffrey K.
Senior Video Producer, Director, Creative Lead
Enterprise (> 1000 emp.)
"Wiredrive is a decent tool for viewing videos with your team"
3/5
What do you like best about Wiredrive?

I like that wiredrive can act as a central hub for all of my teams video projects. It is great that it automatically lets everyone appropriate know when a new video is uploaded, so everyone can stay up to date and know they have the most recent video cut. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

Sometimes I get too many notifications and don't know why. When someone watches a video posted, I'll get a random email that I dont want. Not sure if i can turn this off. Also, sometimes the videos don't play randomly and that gets annoying. Review collected by and hosted on G2.com.

Response from Angela Forsyth of Wiredrive

Hi Jeffrey,

Thanks so much for the feedback. I run our Customer Success team here at Wiredrive- we’re the group responsible for anticipating your needs and ensuring you get the most out of the product.

Regarding notifications-- yes! You are able to to do just that. When sending a project as a "Getlink" or using the “Share” option, just un-check the "Notify when viewed” box. We'd be glad to walk you through it, as well.

Regarding improved search— we are currently exploring this, and your Customer Success Manager can definitely let you know when search improvements come to fruition.

I’m shooting you an e-mail directly to put you in touch with your CSM. He’s your go-to resource for trainings, workflow needs, and product suggestions.

We do have a separate Support team available on-demand for quick questions, and troubleshooting, plus a Help Center. Click “Submit a Request” here to reach them: https://support.wiredrive.com/hc/en-us/

Cheers!

Angela Forsyth

Director of Customer Success

Verified User in Biotechnology
CB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Design of Medical Products"
3.5/5
What do you like best about Wiredrive?

The feasibility of comparing different models. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

The tool bar and edit bar usability and design. Review collected by and hosted on G2.com.

Ali G.
AG
Ali G.
Basketball Player
Small-Business (50 or fewer emp.)
"Wiredrive Review"
4.5/5
What do you like best about Wiredrive?

It is simple to set up. Creating reels and sending them is a perfect way to show your material to clients and I believe this company does it very well. I also like how you can see how many times clips or reels have been viewed. Review collected by and hosted on G2.com.

What do you dislike about Wiredrive?

The cost. Starting out as a business, this is a pricey expense. It is worth it, but the funds have to be there in order to invest in this program. Review collected by and hosted on G2.com.