Recommendations to others considering Winning by Design:
If your first role in Customer Success or a client facing role, I would definitely recommend it. It helped solidify my understanding of the role and gave me a confidence boost. Review collected by and hosted on G2.com.
What problems is Winning by Design solving and how is that benefiting you?
I took the Customer Success for Impact course. We covered topics such as how to conduct meetings, how to ask great questions, how to get our client to provide impact, how to have difficult conversations, how to conduct business reviews, how to tell stories, etc. These are all tools that can be applied to our role and to any client we work with. Review collected by and hosted on G2.com.