# Best Business Instant Messaging Software

## How Many Business Instant Messaging Software Products Does G2 Track?

**Total Products under this Category:** 119

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Jostle (+0.24%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Business Instant Messaging Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 215,600+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Business Instant Messaging Software
 ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=25592&focus%5B%5D=3437&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=663&focus%5B%5D=18255&focus%5B%5D=25675&focus%5B%5D=20433)

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

**Sponsored**

### Zenzap

Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide. Other team communication tools make you choose between something your team will actually use and something your business can control. Zenzap gives you both: as easy to use as texting, with the security and admin control that businesses need. Every employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs: - Clear separation between work and personal life - Complete ownership of your company data - Full structure and control across the organization - Integrations with 5,000+ business tools When someone leaves, you remove their access in one click and everything stays with your business. That's what it means to finally have a work chat that works for everyone.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-08-06T21%3A52%3A02Z&secure%5Bdisplayable_resource_id%5D=2174&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2174&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1354845&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Fopen_modal_url%3D%252Fproducts%252Fwimi%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fbusiness-instant-messaging%2526source%253Dcategory&secure%5Btoken%5D=42258ec49b805a02097f89446008415f55a09b2c7669a975fec92479ca821741&secure%5Burl%5D=https%3A%2F%2Fwww.zenzap.co%2F%3Futm_source%3Dg2paid%26utm_medium%3Dg2alt&secure%5Burl_type%5D=custom_url)

### [Microsoft Teams](https://www.g2.com/de/products/microsoft-teams/reviews)

Microsoft Teams ist eine umfassende Kollaborationsplattform, die von Microsoft entwickelt wurde, um die Kommunikation und Teamarbeit innerhalb von Organisationen zu optimieren. Sie integriert Chat, Videokonferenzen, Dateispeicherung und Anwendungsintegration in einer einzigen Oberfläche und ermöglicht nahtlose Zusammenarbeit über verschiedene Geräte und Betriebssysteme hinweg. Als Teil der Microsoft 365 Suite steigert Teams die Produktivität, indem es einen zentralen Knotenpunkt für Teaminteraktionen und Projektmanagement bietet. Hauptmerkmale und Funktionalität: - Chat und Messaging: Ermöglicht Echtzeit-Textkommunikation mit Einzelpersonen oder Gruppen und unterstützt Rich-Text, Emojis, Sticker und GIFs. - Videokonferenzen: Bietet hochqualitative Videomeetings mit Funktionen wie Bildschirmfreigabe, benutzerdefinierten Hintergründen und Live-Untertiteln, die sowohl kleine Teamtreffen als auch große Webinare unterstützen. - Dateifreigabe und Zusammenarbeit: Ermöglicht sichere Dateispeicherung und -freigabe durch Integration mit OneDrive und SharePoint, sodass mehrere Benutzer Dokumente gleichzeitig gemeinsam bearbeiten können. - Integration mit Anwendungen: Unterstützt die Integration mit einer Vielzahl von Microsoft- und Drittanbieteranwendungen, um die Workflow-Effizienz zu steigern, indem verschiedene Werkzeuge auf einer Plattform zusammengeführt werden. - Sicherheit und Compliance: Bietet Sicherheitsmaßnahmen auf Unternehmensniveau, einschließlich Datenverschlüsselung für Meetings, Chats, Anrufe und Dateien, um die Einhaltung von Industriestandards zu gewährleisten. Primärer Wert und bereitgestellte Lösungen: Microsoft Teams adressiert die Herausforderungen der modernen Arbeitsplatzkollaboration, indem es Kommunikationskanäle vereinheitlicht und die Notwendigkeit für mehrere unterschiedliche Werkzeuge reduziert. Es steigert die Teamproduktivität, indem es Ressourcen zentralisiert, Echtzeit-Zusammenarbeit erleichtert und sicheren Informationsaustausch gewährleistet. Durch die Integration in das breitere Microsoft 365-Ökosystem bietet Teams eine kohärente Umgebung, die Remote-Arbeit, hybride Teams und persönliche Zusammenarbeit unterstützt und sich an die vielfältigen Bedürfnisse der heutigen Arbeitswelt anpasst.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17,635

#### How Do G2 Users Rate Microsoft Teams?

- **War the product ein guter Geschäftspartner?:** 8.9/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 8.8/10 (Category avg: 9.0/10)
- **Integrationen:** 8.7/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Microsoft Teams?

- **Verkäufer:** [Microsoft](https://www.g2.com/de/sellers/microsoft)
- **Gründungsjahr:** 1975
- **Hauptsitz:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Software-Ingenieur, Projektmanager
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 39% Large, 38% Medium

#### What Do G2 Reviewers Say About Microsoft Teams?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden, dass Microsoft Teams die **Zusammenarbeit im Team** effektiv verbessert, indem es Meetings, Chat und Aufgabenverwaltung nahtlos integriert.
- Benutzer finden Microsoft Teams **einfach zu bedienen** , da es Kommunikation und Zusammenarbeit nahtlos über Geräte hinweg für effektive Teamarbeit integriert.
- Benutzer schätzen die **nahtlose Kommunikation** in Microsoft Teams und loben das intuitive Design und die mühelose Zugänglichkeit für Teamarbeit.
- Benutzer heben die **effizienten Dateifreigabefunktionen** von Microsoft Teams hervor, die die Zusammenarbeit und Kommunikation innerhalb ihrer Teams verbessern.
- Benutzer schätzen die **einfache Kommunikation** in Microsoft Teams, die nahtlose Interaktionen erleichtert und die Sichtbarkeit der Verfügbarkeit gewährleistet.

##### Cons

- Benutzer erleben oft **langsame Ladezeiten** bei Microsoft Teams, was die Effizienz und das allgemeine Benutzererlebnis beeinträchtigt.
- Benutzer erleben **Leistungsprobleme** mit Microsoft Teams, da es Systeme verlangsamen und erhebliche Ressourcen verbrauchen kann.
- Benutzer finden die **Benutzeroberfläche überladen und unintuitiv** , was zu Schwierigkeiten bei der Navigation und insgesamt langsamer Leistung führt.
- Benutzer erleben oft **Verbindungsprobleme** , was zu automatischen Trennungen und schlechter Leistung in Umgebungen mit geringer Bandbreite führt.
- Benutzer berichten von **Leistungsproblemen** in Microsoft Teams, die insbesondere ältere Systeme betreffen und Benachrichtigungsinkonsistenzen verursachen.

#### What Are Recent G2 Reviews of Microsoft Teams?

**["All-in-One-Arbeitsbereich, der mit KI-gestützten Meetings Zeit spart"](https://www.g2.com/de/survey_responses/microsoft-teams-review-13189883)**

**Rating:** 5.0/5.0 stars

_— Torrey J._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-teams-review-13189883)

**["Eine zuverlässige Plattform für Kommunikation und Teamzusammenarbeit"](https://www.g2.com/de/survey_responses/microsoft-teams-review-13212828)**

**Rating:** 5.0/5.0 stars

_— Itika D._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-teams-review-13212828)

#### What Are G2 Users Discussing About Microsoft Teams?

- [What software do you need for Microsoft teams?](https://www.g2.com/de/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes
- [Wofür wird Microsoft Teams verwendet?](https://www.g2.com/de/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes
- [Was sind die besten Funktionen von Microsoft Teams?](https://www.g2.com/de/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes
- [Was sind die Funktionen von Microsoft Teams?](https://www.g2.com/de/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes

### [Slack](https://www.g2.com/products/slack/reviews)

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

**Average Rating:** 4.5/5.0

**Total Reviews:** 37,497

#### How Do G2 Users Rate Slack?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 9.0/10 (Category avg: 8.4/10)
- **File Sharing:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Slack?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 41% Small, 41% Medium

#### What Do G2 Reviewers Say About Slack?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow.
- Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management.
- Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration.
- Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms.
- Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations.

##### Cons

- Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels.
- Users express concern over **missing features** , particularly with organization and search functionality in Slack.
- Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools.
- Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency.
- Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies.

#### What Are Recent G2 Reviews of Slack?

**["Organized Team Communication with Powerful Search, Integrations, and Slack AI Summaries"](https://www.g2.com/survey_responses/slack-review-13183206)**

**Rating:** 5.0/5.0 stars

_— Diana C._

[Read full review](https://www.g2.com/survey_responses/slack-review-13183206)

**["A Complete Platform"](https://www.g2.com/survey_responses/slack-review-13175821)**

**Rating:** 4.5/5.0 stars

_— Larissa M._

[Read full review](https://www.g2.com/survey_responses/slack-review-13175821)

#### What Are G2 Users Discussing About Slack?

- [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) - 21 comments, 4 upvotes
- [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) - 22 comments, 7 upvotes
- [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) - 21 comments, 23 upvotes
- [What is unique about slack?](https://www.g2.com/discussions/what-is-unique-about-slack) - 11 comments, 4 upvotes
- [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) - 29 comments, 1 upvote

### [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

**Average Rating:** 4.6/5.0

**Total Reviews:** 45,651

#### How Do G2 Users Rate Google Workspace?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Web Application:** 9.1/10 (Category avg: 9.0/10)
- **Integrations:** 8.7/10 (Category avg: 8.4/10)
- **File Sharing:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Google Workspace?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Student, Teacher
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 46% Small, 35% Medium

#### What Do G2 Reviewers Say About Google Workspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface.
- Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams.
- Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access.
- Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams.
- Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly.

##### Cons

- Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording.
- Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs.
- Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities.
- Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options.
- Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability.

#### What Are Recent G2 Reviews of Google Workspace?

**["Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings."](https://www.g2.com/survey_responses/google-workspace-review-13193741)**

**Rating:** 5.0/5.0 stars

_— Saurav Kumar J._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13193741)

**[""Google Workspace Keeps Everything Connected in One Place""](https://www.g2.com/survey_responses/google-workspace-review-13037824)**

**Rating:** 4.0/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13037824)

#### What Are G2 Users Discussing About Google Workspace?

- [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes
- [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes
- [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes
- [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes
- [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes

### [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.

**Average Rating:** 4.5/5.0

**Total Reviews:** 53,558

#### How Do G2 Users Rate Zoom Workplace?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zoom Workplace?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Small, 31% Medium

#### What Do G2 Reviewers Say About Zoom Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place.
- Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration.
- Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions.
- Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration.
- Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams.

##### Cons

- Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality.
- Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal.
- Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction.
- Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing.
- Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet.

#### What Are Recent G2 Reviews of Zoom Workplace?

**["Zoom Makes Live Learning Personal and Interactive"](https://www.g2.com/survey_responses/zoom-workplace-review-13193875)**

**Rating:** 4.5/5.0 stars

_— Серафіма ._

[Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13193875)

**["Awesome Software for Remote Work"](https://www.g2.com/survey_responses/zoom-workplace-review-7051888)**

**Rating:** 5.0/5.0 stars

_— Tony D._

[Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-7051888)

#### What Are G2 Users Discussing About Zoom Workplace?

- [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 29 comments, 38 upvotes
- [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes
- [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 12 upvotes
- [What are the features offered by Zoom?](https://www.g2.com/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes
- [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes

### [Microsoft 365](https://www.g2.com/de/products/microsoft365/reviews)

Starten und wachsen Sie Ihr Unternehmen mit Microsoft 365. Machen Sie mehr, schneller, mit intelligenten Tools, um professionelle, gebrandete Dokumente mit Ihren Kunden und Ihrem Team zu erstellen, zu senden, zu teilen und sicher in der Cloud zu speichern. Microsoft 365 ist eine cloudbasierte Suite von Software-Tools, die Ihnen helfen soll, mehr zu erreichen – mit erstklassigen Kommunikations-, Design- und Datenverwaltungs-Apps, intelligenten Cloud-Diensten und fortschrittlicher Sicherheit. Greifen Sie von überall auf Ihre Daten zu, arbeiten Sie in Echtzeit mit Teammitgliedern zusammen, treffen Sie sich virtuell mit Menschen und nutzen Sie Tausende von vorgefertigten Vorlagen, um besser mit Kunden zu kommunizieren und Ihr Unternehmen zu verwalten – alles mit integrierter Sicherheitstechnologie, die Ihre Daten und Geräte von überall schützt. Erhalten Sie die neuesten Office-Apps wie Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive und mehr.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,539

#### How Do G2 Users Rate Microsoft 365?

- **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 9.2/10 (Category avg: 9.0/10)
- **Integrationen:** 8.9/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Microsoft 365?

- **Verkäufer:** [Microsoft](https://www.g2.com/de/sellers/microsoft)
- **Gründungsjahr:** 1975
- **Hauptsitz:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, Software-Ingenieur
- **Top Industries:** Informationstechnologie und Dienstleistungen, Bildungsmanagement
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Microsoft 365?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Microsoft 365 und genießen den nahtlosen Zugriff auf leistungsstarke Tools auf jedem Gerät.
- Benutzer schätzen die **nahtlose Teamzusammenarbeit** in Microsoft 365, die Produktivität und Kommunikation über alle Anwendungen hinweg verbessert.
- Benutzer schätzen die **nahtlose Integration mit Microsoft-Apps** , die die Zugänglichkeit und Zusammenarbeit in ihren Projekten verbessert.
- Benutzer schätzen die **nahtlosen Integrationen** von Microsoft 365, die die Zusammenarbeit und Zugänglichkeit über Microsoft-Apps hinweg verbessern.
- Benutzer schätzen die **nahtlose Integration** von Microsoft 365, die die Zugänglichkeit und Zusammenarbeit über Apps hinweg verbessert.

##### Cons

- Benutzer empfinden die **Abonnementkosten als teuer** im Vergleich zu kostenlosen Alternativen, was die Zugänglichkeit für einige einschränkt.
- Benutzer stehen häufig vor **fehlenden Funktionen** und frustrierenden Updates in Microsoft 365, die ihren Arbeitsablauf und ihre Erfahrung stören.
- Benutzer finden die **Lernkurve herausfordernd** , insbesondere für nicht-technische Personen, die komplexe Funktionen und Werkzeuge navigieren.
- Benutzer sind frustriert über **eingeschränkte Funktionen** in Microsoft 365, die oft teure Pläne für die volle Funktionalität erfordern.
- Benutzer empfinden, dass Microsoft 365 **Funktionen vermisst** für kleinere Teams, da einige wesentliche Werkzeuge nur in teureren Plänen enthalten sind.

#### What Are Recent G2 Reviews of Microsoft 365?

**["Microsoft 365: Ein umfassendes, sicheres Kollaborationsökosystem, angetrieben von Copilot"](https://www.g2.com/de/survey_responses/microsoft-365-review-13193350)**

**Rating:** 5.0/5.0 stars

_— Rene "Rocky" E._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-365-review-13193350)

**["Kann mir meinen Arbeitstag ohne es nicht vorstellen"](https://www.g2.com/de/survey_responses/microsoft-365-review-11355040)**

**Rating:** 4.0/5.0 stars

_— Chintan P._

[Read full review](https://www.g2.com/de/survey_responses/microsoft-365-review-11355040)

#### What Are G2 Users Discussing About Microsoft 365?

- [Was sind die Verwendungszwecke von Microsoft-Software?](https://www.g2.com/de/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote
- [Welche Art von Software ist Microsoft Office?](https://www.g2.com/de/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote
- [Welche Programme sind in der Microsoft Office Suite enthalten?](https://www.g2.com/de/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment
- [Was sind die Funktionen von Microsoft Office?](https://www.g2.com/de/discussions/what-is-microsoft-office-features) - 2 comments

### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

**Average Rating:** 4.2/5.0

**Total Reviews:** 17,667

#### How Do G2 Users Rate Webex Suite?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Integrations:** 8.7/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Webex Suite?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Large, 31% Medium

#### What Do G2 Reviewers Say About Webex Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Webex Suite, enjoying smooth communication and simple setup for seamless collaboration.
- Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across multiple tools.
- Users value the **high reliability** of Webex Suite, benefiting from excellent audio and video quality consistently.
- Users appreciate the **all-in-one nature** of Webex Suite, seamlessly integrating video conferencing, messaging, and essential tools.
- Users commend the **excellent video quality** of Webex Suite, ensuring seamless and clear communication during meetings.

##### Cons

- Users experience **slow loading** times and lag, affecting productivity and usability, especially on slower networks.
- Users often experience **performance issues** with Webex Suite, including lag, freezes, and a complex setup process.
- Users find Webex Suite to be **not user-friendly** , often struggling with its interface and overall complexity, especially when learning.
- Users find the **lack of intuitiveness** in Webex Suite can lead to a challenging and complicated user experience.
- Users find the **poor user experience** of Webex Suite challenging, with a complex setup and a cluttered interface.

#### What Are Recent G2 Reviews of Webex Suite?

**["Rock Solid and User-Friendly for Virtual Meetings"](https://www.g2.com/survey_responses/webex-suite-review-10780203)**

**Rating:** 5.0/5.0 stars

_— Ema B._

[Read full review](https://www.g2.com/survey_responses/webex-suite-review-10780203)

**["Reliable video conferencing and project plaining suite"](https://www.g2.com/survey_responses/webex-suite-review-13183133)**

**Rating:** 4.0/5.0 stars

_— Chandra K._

[Read full review](https://www.g2.com/survey_responses/webex-suite-review-13183133)

#### What Are G2 Users Discussing About Webex Suite?

- [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes
- [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes
- [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes
- [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes
- [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote

### [ClickUp](https://www.g2.com/products/clickup/reviews)

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,991

#### How Do G2 Users Rate ClickUp?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 8.8/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ClickUp?

- **Seller:** [ClickUp](https://www.g2.com/sellers/clickup)
- **Company Website:** ClickUp.com
- **Year Founded:** 2017
- **HQ Location:** San Diego, California
- **Twitter:** @clickup  
69,539 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,526 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Project Manager
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About ClickUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise ClickUp for its **ease of use** , enhancing collaboration and project management efficiency effortlessly.
- Users value the **robust task management capabilities** of ClickUp, enhancing organization, productivity, and overall workflow efficiency.
- Users value ClickUp's **robust features and flexibility** , significantly enhancing productivity and project visibility across teams.
- Users appreciate the **flexibility and comprehensive integration** of ClickUp, enhancing teamwork and project execution efficiency.
- Users appreciate the **effective collaboration** of ClickUp, enabling seamless teamwork and task management on a single platform.

##### Cons

- Users find **missing features** frustrating in ClickUp, especially when crucial tools are restricted by paywalls and limits.
- Users find the **learning curve for beginners** to be challenging, requiring time to adapt and master the system.
- Users find ClickUp has **limited features** , lacking integrations and complex functionalities, impacting usability and flexibility.
- Users find ClickUp's interface **not intuitive** , complicating the discovery of features and overall user experience.
- Users report experiencing **slow loading** times in ClickUp, impacting overall efficiency and user experience.

#### What Are Recent G2 Reviews of ClickUp?

**["BEST Project Management and Dashboard Tool on the Planet"](https://www.g2.com/survey_responses/clickup-review-6899099)**

**Rating:** 4.5/5.0 stars

_— Katrina J._

[Read full review](https://www.g2.com/survey_responses/clickup-review-6899099)

**["Keeps Daily Operations Organized and Effective"](https://www.g2.com/survey_responses/clickup-review-13207666)**

**Rating:** 4.0/5.0 stars

_— Hayley P._

[Read full review](https://www.g2.com/survey_responses/clickup-review-13207666)

#### What Are G2 Users Discussing About ClickUp?

- [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes
- [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes
- [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes
- [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes
- [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes

### [Connecteam](https://www.g2.com/de/products/connecteam/reviews)

Connecteam ist eine mobile, auf die Belegschaft ausgerichtete Management-App, die eine robuste Reihe von Tools bietet, um Organisationen mit Teams ohne Schreibtisch zu helfen, die Kommunikation zu verbessern, Mitarbeiter zu halten und die betriebliche Effizienz zu steigern. Connecteam ermöglicht es Managern, ihre Geschäftsprozesse auf Autopilot zu stellen und sich auf das Unternehmenswachstum zu konzentrieren, während auch die Mitarbeiter freigesetzt werden, um produktiver, professioneller und zufriedener zu sein. Im Herzen von Connecteam liegt eine leistungsstarke Suite von Tools für die Planung, Zeiterfassung, Aufgabenmanagement, Kommunikation, HR-Prozesse und Schulung – alles entwickelt für die Realitäten von Frontline-Teams. Egal, ob Sie komplexe Schichtpläne erstellen, abrechnungsfertige Stundenzettel automatisieren, Unternehmensankündigungen verteilen oder neue Mitarbeiter in großem Maßstab einarbeiten müssen, Connecteam bringt alles in einer intuitiven App zusammen. Sparen Sie Zeit und steigern Sie die Produktivität mit KI-gestützter Planung, mobilen benutzerdefinierten Checklisten, Formularen und Berichten; Verfolgen Sie Arbeitsstunden mit GPS-Zeiterfassung; Vereinfachen Sie die Mitarbeiterkommunikation, verbessern Sie berufliche Fähigkeiten mit mobilen Kursen (KI-gestützter Kursinhalts-Ersteller), verwalten Sie tägliche Aufgaben und vieles mehr, alles in einer App. Connecteam AI hilft Ihnen, schneller und intelligenter zu arbeiten, als es menschlich möglich ist, und dabei einfach zu bleiben: -AI Agent: Fragen Sie einfach Ihren KI-Assistenten im Chat. Von Aktieninformationen bis zu Sicherheitsmaßnahmen, Handbüchern oder Pflegeverfahren erhalten Mitarbeiter sofort präzise Antworten, direkt aus Ihren In-App-Ressourcen. Keine Verzögerungen, kein Rätselraten. -Auto-Planung: Ihr Teamplan ist in Sekunden vollständig abgedeckt. KI puzzelt Verfügbarkeit, Rollen, Fairness und Anforderungen mit fachmännischer Präzision. Das Ergebnis? Zuverlässige Pläne, glücklichere Mitarbeiter und kein Verwaltungsaufwand. -KI-Kurserstellung: Verwandeln Sie jedes Schulungsthema in einen vollständigen Kurs. Beschreiben Sie einfach das Thema und die KI erstellt sofort einen professionellen Kurs, der einsatzbereit ist. Ihr Team wird so geschult, wie Sie es benötigen, nach dem Standard, den Sie erwarten. -Datei zu Formular: Digitalisieren Sie Formulare im Handumdrehen – laden Sie eine Datei hoch oder machen Sie ein Foto von einem Papierformular. KI verwandelt es in eine ausfüllbare Version, die Ihr Team überall ausfüllen kann. Einfach für sie, effizient für Sie. -KI-Updates und Feed: Verbessern Sie jedes Update – schreiben Sie klare Team-Updates, die ankommen. KI verbessert Ihre Nachricht und übersetzt sie automatisch in die bevorzugte Sprache jedes Mitarbeiters. Alle bleiben abgestimmt, nichts wird missverstanden. -Sprache zu Text: Füllen Sie Formulare freihändig aus – sprechen Sie einfach in die Formulare. KI erfasst, fasst zusammen und sortiert die Eingaben Ihres Teams sofort, ohne dass sie nach unten schauen oder langsamer werden müssen. Keine Ablenkungen, keine Verzögerungen – nur klare, genaue Berichterstattung. Zusätzlich sorgen Sie für einen sicheren und einfachen Login für Systemadministratoren mit Active Directory Single Sign-On (SSO).

**Average Rating:** 4.6/5.0

**Total Reviews:** 3,491

#### How Do G2 Users Rate Connecteam?

- **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 9.0/10 (Category avg: 9.0/10)
- **Integrationen:** 8.0/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Connecteam?

- **Verkäufer:** [Connecteam](https://www.g2.com/de/sellers/connecteam)
- **Gründungsjahr:** 2015
- **Hauptsitz:** New York, NY
- **Twitter:** @ConnecteamApp  
1,235 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=795b5c54de361aeeda657cd81ee2ecfa349540c1b3b54d8aacbf3077305e2261&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10591384%2F&secure%5Burl_type%5D=linkedin_company_website)  
530 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, Manager
- **Top Industries:** Bauwesen, Einzelhandel
- **Company Size:** 83% Small, 14% Medium

#### What Do G2 Reviewers Say About Connecteam?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden die Benutzeroberfläche von Connecteam **extrem einfach zu bedienen** , was sie auch für technisch weniger versierte Personen zugänglich macht.
- Benutzer schätzen die **intuitive Benutzeroberfläche** von Connecteam, die die Aufgaben-Navigation und die Teamkommunikation mühelos verbessert.
- Benutzer lieben die **einfache Planung** von Connecteam, die eine effiziente Schichtverwaltung und Teamkommunikation ermöglicht.
- Benutzer schätzen die **Team-Kollaborationsfunktionen** von Connecteam, die die Kommunikation verbessern und Team-Updates effektiv vereinfachen.
- Benutzer finden Connecteam **benutzerfreundlich** , da es das Personalmanagement vereinfacht und die Kommunikation zwischen Teams verbessert.

##### Cons

- Benutzer finden die **fehlenden Funktionen** in der Connecteam-App frustrierend, insbesondere im Vergleich zur Desktop-Version.
- Benutzer empfinden, dass **die Funktionen von Connecteam begrenzt sind** , insbesondere auf mobilen Geräten, und es fehlt an Anpassungsmöglichkeiten und Flexibilität für kleinere Unternehmen.
- Benutzer finden **Planungsprobleme** frustrierend, insbesondere wenn die automatisierten Funktionen komplexe Bedürfnisse nicht effektiv erfüllen.
- Benutzer finden, dass **Verbesserungen erforderlich sind** in der Klarheit der Benutzeroberfläche und der Navigation der Einstellungen von Connecteams Funktionen.
- Benutzer finden die **Lernkurve herausfordernd** , insbesondere aufgrund der Navigationsunterschiede zwischen Desktop- und App-Funktionen.

#### What Are Recent G2 Reviews of Connecteam?

**["Ein Wendepunkt für kleine Unternehmen: Kostenlose, einfache Terminplanung und Verfolgung der Jobbezahlung"](https://www.g2.com/de/survey_responses/connecteam-review-12874312)**

**Rating:** 5.0/5.0 stars

_— Verifizierter Benutzer in Bauwesen_

[Read full review](https://www.g2.com/de/survey_responses/connecteam-review-12874312)

**["Connecteam Bewertung"](https://www.g2.com/de/survey_responses/connecteam-review-10735494)**

**Rating:** 5.0/5.0 stars

_— Kurt B._

[Read full review](https://www.g2.com/de/survey_responses/connecteam-review-10735494)

#### What Are G2 Users Discussing About Connecteam?

- [Is Connecteam secure?](https://www.g2.com/de/discussions/is-connecteam-secure) - 2 comments
- [Wie benutzt man Connecteam?](https://www.g2.com/de/discussions/how-do-you-use-connecteam) - 2 comments
- [Is Connecteam really free?](https://www.g2.com/de/discussions/is-connecteam-really-free)
- [Ist Connecteam eine gute App?](https://www.g2.com/de/discussions/is-connecteam-a-good-app) - 2 comments

### [RingCentral Video](https://www.g2.com/de/products/ringcentral-video/reviews)

Glip ist eine Konversationsplattform für Teams, um Arbeitsaufgaben zu planen, zu teilen und zu organisieren. Text- und Video-Chat-Funktionen erleichtern die Kommunikation zwischen Teammitgliedern, während Dateifreigabe und kollaboratives Aufgabenmanagement Effizienz und Produktivität fördern. Glip hilft Teams, sich in Echtzeit zu verbinden, indem es Chat, Aufgaben, Videoanrufe, Dateifreigabe und Terminplanung vereint. Glip vereinfacht Teamarbeit mit sicherem Instant Messaging, das für Teams entwickelt wurde, um gleichzeitig zu kommunizieren und Arbeit zu erledigen. Mit Glip kann Arbeit um Gespräche herum organisiert werden, da beides aufeinander abgestimmt ist. Benutzer werden immer wissen, was ihr Team tut und was als Nächstes erledigt werden muss. Glip ermöglicht den freien Fluss der Kommunikation in Teams. Mit Text- und Video-Chat im Kern von Glip werden Gesprächsbarrieren zwischen Teammitgliedern beseitigt, was Produktivität und einen reibungsloseren Arbeitsablauf ermöglicht. Ideen können diskutiert und Probleme durch schnelle Kommunikation mit Glip gelöst werden, das wie eine Wissensdatenbank genutzt werden kann. E-Mail- und Drittanbieter-Integrationen bedeuten, dass Glip - das keine technischen Kenntnisse erfordert - von Teams implementiert werden kann, die bereits verschiedene Anwendungen nutzen.

**Average Rating:** 4.2/5.0

**Total Reviews:** 495

#### How Do G2 Users Rate RingCentral Video?

- **War the product ein guter Geschäftspartner?:** 8.7/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 8.7/10 (Category avg: 9.0/10)
- **Integrationen:** 8.3/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind RingCentral Video?

- **Verkäufer:** [RingCentral](https://www.g2.com/de/sellers/ringcentral)
- **Gründungsjahr:** 1999
- **Hauptsitz:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NYSE:RNG

#### Who Uses This Product?

- **Who Uses This:** Eigentümer
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 48% Medium, 42% Small

#### What Do G2 Reviewers Say About RingCentral Video?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von RingCentral Video und loben die nahtlose Integration für effektive Kommunikation und Zusammenarbeit.
- Benutzer schätzen die **zuverlässige Videoqualität** von RingCentral Video, die ihre Zusammenarbeit und Kommunikationserfahrungen verbessert.
- Benutzer schätzen die **nahtlose Bildschirmfreigabe** von RingCentral Video, die die Zusammenarbeit während Besprechungen und beim Dokumentenaustausch verbessert.
- Benutzer schätzen die **klare und effektive Kommunikation** von RingCentral Video, die ihre gesamte Zusammenarbeitserfahrung verbessert.
- Benutzer finden RingCentral Video **sehr zuverlässig** , was stabile Verbindungen und klare Kommunikation für Meetings gewährleistet.

##### Cons

- Benutzer haben oft **Verbindungsprobleme** mit RingCentral Video, was zu Latenz und Instabilität während der Anrufe führt.
- Benutzer erleben oft **langsame Ladezeiten** mit RingCentral Video, was die allgemeine Benutzerfreundlichkeit und Kundeninteraktion beeinträchtigt.
- Benutzer berichten von einer **steilen Lernkurve** bei der Benutzeroberfläche von RingCentral Video, die zusätzliche Zeit erfordert, um sich an die Funktionen zu gewöhnen.
- Benutzer finden **fehlende Funktionen** in RingCentral Video, wie die Integration externer Clients und begrenzte Breakout-Räume, enttäuschend.
- Benutzer erleben gelegentlich **Leistungsprobleme** mit RingCentral Video, wie z.B. Verzögerungen und App-Abstürze während der Nutzung.

#### What Are Recent G2 Reviews of RingCentral Video?

**["Sofort an, nahtloses Notieren"](https://www.g2.com/de/survey_responses/ringcentral-video-review-12585915)**

**Rating:** 5.0/5.0 stars

_— Tamar H._

[Read full review](https://www.g2.com/de/survey_responses/ringcentral-video-review-12585915)

**["Zuverlässiges und benutzerfreundliches Videokollaborationstool"](https://www.g2.com/de/survey_responses/ringcentral-video-review-12629528)**

**Rating:** 5.0/5.0 stars

_— Fritzie N._

[Read full review](https://www.g2.com/de/survey_responses/ringcentral-video-review-12629528)

#### What Are G2 Users Discussing About RingCentral Video?

- [Wofür wird RingCentral Video verwendet?](https://www.g2.com/de/discussions/what-is-ringcentral-video-used-for) - 1 comment
- [Was sind die Vorteile von SD-WAN im Vergleich zu herkömmlichen WAN-Lösungen?](https://www.g2.com/de/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) - 1 comment
- [What is GLIP RingCentral?](https://www.g2.com/de/discussions/what-is-glip-ringcentral) - 1 comment
- [Was ist ein GLIP?](https://www.g2.com/de/discussions/what-is-a-glip) - 1 comment
- [Wofür wird GLIP verwendet?](https://www.g2.com/de/discussions/what-is-glip-used-for) - 1 comment

### [Missive](https://www.g2.com/de/products/missive/reviews)

Senden Sie doppelt E-Mails? Wissen Sie nicht, wer auf was antwortet oder ob überhaupt jemand geantwortet hat? Was wäre, wenn Ihr Unternehmen alle Ihre E-Mail-Konten verwalten könnte, einschließlich der gemeinsamen Postfächer wie support@, sales@, info@ und accounting@, zusammen mit SMS, WhatsApp, Messenger und Instagram – alles an einem Ort? Missive ist die Postfach-Zusammenarbeit für Teams, die auf E-Mail basieren – Chaos beseitigen und sicherstellen, dass alle auf dem gleichen Stand sind. Unser leistungsstarkes Tool vereinfacht die Zusammenarbeit und steigert die Produktivität, indem es die Barrieren zwischen der internen und externen Kommunikation Ihres Unternehmens abbaut. Wir helfen Ihrem Team, mühelos zusammenzuarbeiten. Genutzt von über 4500 Unternehmen, darunter Buchhaltungsfirmen, Logistikunternehmen, Reisebüros und Start-up-Tech-Unternehmen. -- Hauptmerkmale • Team-Postfach: Zentralisieren Sie alle Ihre Kommunikationskanäle in gemeinsamen Postfächern für eine effiziente Verwaltung über Ihre verschiedenen Teams hinweg. • Interner Team-Chat: Ermöglichen Sie Echtzeit-Zusammenarbeit und Diskussionen innerhalb Ihres Teams direkt neben Ihrer externen Kommunikation. • Automatisierte Workflows: Erstellen Sie anpassbare Regeln, um sich wiederholende Aufgaben zu automatisieren, und nutzen Sie KI, um noch mehr Effizienz zu erzielen. Beliebte Anwendungsfälle sind die automatische Kategorisierung von E-Mails, automatische Nachfass-E-Mails, automatisches Weiterleiten von Belegen und automatische Abwesenheitsantworten. • Vorlagenantworten: Sparen Sie Zeit mit vorgefertigten Antworten auf Kundenanfragen, Verkaufsgespräche oder um das PDF anzuhängen, das Sie immer benötigen, wenn Sie einen neuen Kunden anmelden. • Integrationen: Verbessern Sie Ihren Workflow mit Integrationen zu beliebten Tools wie OpenAI, ClickUp, Asana, GitHub, HubSpot, Zapier und vielen mehr.

**Average Rating:** 4.7/5.0

**Total Reviews:** 850

#### How Do G2 Users Rate Missive?

- **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 9.1/10 (Category avg: 9.0/10)
- **Integrationen:** 8.3/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Missive?

- **Verkäufer:** [Missive](https://www.g2.com/de/sellers/missive)
- **Unternehmenswebsite:** missiveapp.com
- **Gründungsjahr:** 2015
- **Hauptsitz:** Quebec, QC
- **Twitter:** @missiveapp  
2,667 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9e26fbdc5872947384e1a0c1d6b81c04a6469b737ec8658d96bdfdce6d03e75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmissive-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Eigentümer
- **Top Industries:** Buchhaltung, Marketing und Werbung
- **Company Size:** 87% Small, 12% Medium

#### What Do G2 Reviewers Say About Missive?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **nahtlose Teamzusammenarbeit** in Missive, die die Kommunikation verbessert und den Arbeitsablauf mit Funktionen für gemeinsame Posteingänge optimiert.
- Benutzer schätzen die **verbesserten Kommunikations** funktionen von Missive, die Zusammenarbeit und Effizienz innerhalb von Teams fördern.
- Benutzer finden, dass die **Benutzerfreundlichkeit** von Missive die Zusammenarbeit verbessert und das Posteingangsmanagement vereinfacht, was die Gesamtproduktivität steigert.
- Benutzer lieben die **nahtlose Integration und die kollaborativen Funktionen** von Missive, die Teamarbeit und Produktivität im E-Mail-Management verbessern.
- Benutzer schätzen die **kollaborativen Funktionen** von Missive, die Teamarbeit verbessern und die E-Mail-Organisation mühelos verbessern.

##### Cons

- Benutzer finden **fehlende Funktionen** wie Offline-Unterstützung, Verbesserungen bei der Kennzeichnung und erweiterte Suchfunktionen als Einschränkungen.
- Benutzer finden die **Lernkurve anfangs herausfordernd** , was Anstrengung erfordert, um alle Funktionen effektiv zu verstehen und zu nutzen.
- Benutzer finden die **Suchfunktion unzureichend** für das Auffinden älterer Nachrichten, trotz einiger kürzlich festgestellter Verbesserungen.
- Benutzer finden die **Suchfunktion unzureichend** , was es schwierig macht, frühere Nachrichten und Labels effizient zu finden.
- Benutzer finden die **steile Lernkurve** herausfordernd und benötigen oft Hilfe, um die leistungsstarken Funktionen von Missive zu navigieren.

#### What Are Recent G2 Reviews of Missive?

**["Großartige Teamräume, einfache E-Mail-Regeln und hilfreiche Pipedrive- & Shopify-Verbindungen"](https://www.g2.com/de/survey_responses/missive-review-13179778)**

**Rating:** 4.0/5.0 stars

_— April Rose P._

[Read full review](https://www.g2.com/de/survey_responses/missive-review-13179778)

**["Die Verwaltung von Patienten-Nachverfolgungen und die Kommunikation in der Klinik wurden organisierter."](https://www.g2.com/de/survey_responses/missive-review-12858905)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/de/survey_responses/missive-review-12858905)

#### What Are G2 Users Discussing About Missive?

- [Was macht Missive?](https://www.g2.com/de/discussions/what-does-missive-do) - 1 comment
- [Ist die Front-App gut?](https://www.g2.com/de/discussions/is-front-app-good) - 1 comment
- [What is Missive app?](https://www.g2.com/de/discussions/what-is-missive-app) - 1 comment
- [Wie benutzt man "missive"?](https://www.g2.com/de/discussions/how-do-you-use-missive) - 1 comment

### [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews)

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.

**Average Rating:** 4.4/5.0

**Total Reviews:** 255

#### How Do G2 Users Rate Zoho Cliq?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.6/10 (Category avg: 8.4/10)
- **File Sharing:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zoho Cliq?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 55% Small, 30% Medium

#### What Do G2 Reviewers Say About Zoho Cliq?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zoho Cliq's **ease of use** exceptional, enjoying seamless communication and quick setup for their teams.
- Users value the **seamless internal communication** features of Zoho Cliq, enhancing team collaboration and response efficiency.
- Users appreciate the **easy communication** features of Zoho Cliq, enabling seamless collaboration with teams and customers.
- Users value the **easy file sharing** in Zoho Cliq, enhancing team collaboration without switching applications.
- Users value the **effective team collaboration** features of Zoho Cliq, enhancing communication and teamwork in various settings.

##### Cons

- Users experience **slow loading** times with Zoho Cliq, affecting performance and user experience with multiple chats and channels.
- Users find the **difficult navigation** in Zoho Cliq challenging, especially for beginners dealing with extensive features.
- Users desire the **missing functionality** of in-chat search and enhanced mobile app features for a better experience.
- Users feel that Zoho Cliq is **not intuitive** , making navigation and channel creation challenging for beginners.
- Users find the **user interface unresponsive** and suggest improvements for a more modern experience in Zoho Cliq.

#### What Are Recent G2 Reviews of Zoho Cliq?

**["Organized Team Chats and Seamless Zoho Integrations"](https://www.g2.com/survey_responses/zoho-cliq-review-13094213)**

**Rating:** 5.0/5.0 stars

_— Samiksha P._

[Read full review](https://www.g2.com/survey_responses/zoho-cliq-review-13094213)

**["Nice product to chat with the colleague"](https://www.g2.com/survey_responses/zoho-cliq-review-7818314)**

**Rating:** 4.5/5.0 stars

_— Anto Shajmon M._

[Read full review](https://www.g2.com/survey_responses/zoho-cliq-review-7818314)

#### What Are G2 Users Discussing About Zoho Cliq?

- [What is Zoho Cliq used for?](https://www.g2.com/discussions/what-is-zoho-cliq-used-for) - 1 comment, 2 upvotes
- [What is Zoho platform?](https://www.g2.com/discussions/what-is-zoho-platform) - 2 comments
- [What is Zoho connect?](https://www.g2.com/discussions/zoho-cliq-what-is-zoho-connect) - 1 comment
- [How do I use Zoho Cliq?](https://www.g2.com/discussions/how-do-i-use-zoho-cliq) - 1 comment
- [What is Zoho Cliq?](https://www.g2.com/discussions/what-is-zoho-cliq) - 1 comment

### [morningmate](https://www.g2.com/de/products/morningmate/reviews)

Der neue Arbeitsablauf Ihres Teams beginnt mit Morningmate – dem einzigen Arbeitsbereich, in dem die Arbeit nahtlos vom Morgen bis zum Abschluss verläuft. Nicht so viele Integrationen wie Slack. Nicht so automatisiert wie Asana. Aber genau die richtigen Funktionen, um Aufgaben zu verwalten, in Echtzeit zu kommunizieren und mit Kunden zusammenzuarbeiten – alles ohne Preisgestaltung pro Sitzplatz. Hören Sie auf, zwischen getrennten Tools für Chat, Aufgaben und Kalender zu wechseln. Morningmate bringt alles zusammen mit einer Feed-ähnlichen Zusammenarbeit, integriertem Chat und anpassbaren Workflows, die sich jedem Team anpassen. Mehr als 550.000 Teams verlassen sich auf Morningmate, um organisiert und verbunden zu bleiben. Ab Ihrem ersten Login bieten unsere Onboarding-Experten maßgeschneiderte, freundliche Unterstützung – so lange Sie sie benötigen. Mit einer vertrauten, sozialen Benutzeroberfläche und praktischer Hilfe bei jedem Schritt wird Ihr Team in Minuten – nicht Monaten – einsatzbereit sein.

**Average Rating:** 4.8/5.0

**Total Reviews:** 265

#### How Do G2 Users Rate morningmate?

- **War the product ein guter Geschäftspartner?:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind morningmate?

- **Verkäufer:** [morningmate](https://www.g2.com/de/sellers/morningmate)
- **Unternehmenswebsite:** www.morningmate.com
- **Hauptsitz:** N/A
- **Twitter:** @morningmateGL  
18 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15c1a9ae375da2016ed24369dfec3d17b3207310c328f08f99d200471fb2c673&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmorningmate%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Stellvertretender Manager, Entwickler
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 52% Medium, 40% Small

#### What Do G2 Reviewers Say About morningmate?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **intuitive Benutzeroberfläche** von Morningmate, die nahtlose Zusammenarbeit und effizientes Aufgabenmanagement verbessert.
- Benutzer schätzen die **einfache Kommunikation und Zusammenarbeit** , die Morningmate bietet, was das Projektmanagement und die Team-Synergie verbessert.
- Benutzer schätzen die **Aufgabenverwaltungs** funktionen von Morningmate, die eine effektive Kommunikation und nahtlose Projektorganisation ermöglichen.
- Benutzer schätzen die **einfache Kommunikation und Zusammenarbeit** von Morningmate, die das Projektmanagement und die Teamarbeit verbessern.
- Benutzer schätzen die **effektive Organisation** von Projektmaterialien und die nahtlose Zusammenarbeit, die Morningmate bietet.

##### Cons

- Benutzer finden die **fehlenden Funktionen** in Morningmate, wie begrenzte Emotionen und eine unvollkommene Benutzeroberfläche, die ihr Erlebnis beeinträchtigen.
- Benutzer erleben **Benachrichtigungsprobleme** mit Morningmate, da das System überwältigend und manchmal inkonsistent während geschäftiger Zeiten ist.
- Benutzer finden die **Lernkurve anfangs herausfordernd** aufgrund der Benutzeroberfläche und der Vielzahl von Funktionen, was Zeit zur Anpassung erfordert.
- Benutzer finden das **Benachrichtigungssystem überwältigend** während geschäftiger Zeiten, was es schwierig macht, mehrere Projekte effektiv zu verwalten.
- Benutzer haben mit **langsamen Ladezeiten** zu kämpfen, wenn sie nach älteren Dateien suchen oder Abschnitte wechseln, was ihre Gesamterfahrung beeinträchtigt.

#### What Are Recent G2 Reviews of morningmate?

**["Ein All-in-One-Projektmanagement-Tool, das sich durch die Messung von KPIs auszeichnet."](https://www.g2.com/de/survey_responses/morningmate-review-11606171)**

**Rating:** 5.0/5.0 stars

_— Emily C._

[Read full review](https://www.g2.com/de/survey_responses/morningmate-review-11606171)

**["Ein Projektmanagement-Tool, das messbare Marketing-Ergebnisse liefert"](https://www.g2.com/de/survey_responses/morningmate-review-11606329)**

**Rating:** 5.0/5.0 stars

_— Elias ._

[Read full review](https://www.g2.com/de/survey_responses/morningmate-review-11606329)

### [Clinked](https://www.g2.com/de/products/clinked/reviews)

Clinked ist ein sicheres, cloudbasiertes Kundenportal und virtueller Datenraum, der Teams, Kunden und externen Stakeholdern einen Ort bietet, um zusammenzuarbeiten, ohne auf endlose E-Mail-Ketten, verstreute Dateifreigabelinks oder unverbundene Tools angewiesen zu sein. Anstatt in Posteingängen nach dem neuesten Dokument, der Genehmigung oder dem Update zu suchen, arbeiten alle in demselben gebrandeten Arbeitsbereich mit Zugriff auf die für sie relevanten Informationen. Clinked wird von Organisationen in den Bereichen professionelle Dienstleistungen, Recht, Finanzen, Gesundheitswesen, Regierungsorganisationen und anderen vertrauenswürdigen Branchen genutzt und hilft Unternehmen, sensible Dokumente, Kundenkommunikation, Projekte und Genehmigungen in einer sicheren Umgebung zu verwalten. Egal, ob Sie Kunden einarbeiten, laufende Projekte verwalten, Due Diligence koordinieren oder vertrauliche Informationen teilen, Clinked bringt Dateien, Gespräche, Aufgaben und Updates an einem Ort zusammen. Organisationen können aus einer Reihe von Lösungen wählen, darunter ein gebrandetes Kundenportal, eine vollständig angepasste Portalerfahrung oder ein virtueller Datenraum, der für vertrauliche Transaktionen und dokumentenintensive Projekte konzipiert ist. Diese Flexibilität ermöglicht es Teams, eine Erfahrung zu schaffen, die sowohl ihrem Arbeitsablauf als auch den Erwartungen ihrer Kunden entspricht. Eines der herausragenden Merkmale von Clinked ist seine umfangreiche White-Label-Fähigkeit. Unternehmen können Portale mit ihren eigenen Logos, Farben, Domains, E-Mail-Vorlagen und Branding-Elementen anpassen und so eine Erfahrung schaffen, die sich wie eine natürliche Erweiterung ihres Unternehmens anfühlt. Kunden interagieren mit Ihrer Marke, nicht mit einer Drittanbieterplattform. Gebrandete mobile Apps für iOS und Android erweitern diese Erfahrung über den Desktop hinaus. Clinked ist darauf ausgelegt, die Reibung zu reduzieren, die oft mit der Kundenarbeit einhergeht. Anstatt Dateien per E-Mail zu teilen, sie in separaten Chat-Tools zu besprechen und den Fortschritt anderswo zu verfolgen, können Teams Dokumente, Gespräche, Aufgaben, Genehmigungen, Ereignisse und Projektaktivitäten an einem Ort verwalten. Aktivitätsfeeds und Dashboards bieten Einblick in Änderungen, während Aufgabenmanagement-Tools Teams helfen, Verantwortlichkeiten zuzuweisen, Fortschritte zu verfolgen und Projekte voranzutreiben. Dokumentenmanagement ist eine Kernstärke der Plattform. Teams können Dateien mit granularen Berechtigungskontrollen, Versionsverfolgung, Prüfpfaden, Genehmigungen und sicherem Teilen organisieren. Benutzer können Informationen schnell über intelligente Suchwerkzeuge und strukturierte Arbeitsbereiche finden, während Dokumentvorschauen, Anmerkungen und Kommentare die Zusammenarbeit erleichtern, ohne dass Downloads oder lange E-Mail-Austausche erforderlich sind. Sicherheit steht im Mittelpunkt von allem, was Clinked bietet. Die Plattform ist ISO 27001 zertifiziert und schützt Daten durch bankgerechte Verschlüsselung, detaillierte Berechtigungskontrollen, Zwei-Faktor-Authentifizierung, Prüfprotokolle und sichere Infrastruktur. Diese Schutzmaßnahmen machen sie gut geeignet für Organisationen, die mit vertraulichen Informationen, regulierten Daten oder Kundenunterlagen umgehen, bei denen Sichtbarkeit und Verantwortlichkeit wichtig sind. Clinked verbindet sich auch mit weit verbreiteten Geschäftstools wie Zapier, Google Workspace, Microsoft 365, DocuSign, Jotform und vielen anderen Drittanbieteranwendungen. Durch Integrationen, APIs und Automatisierungsfunktionen können Organisationen Clinked mit bestehenden Arbeitsabläufen verbinden und gleichzeitig die kundenorientierte Zusammenarbeit in einer sicheren, gebrandeten Umgebung halten. Für Organisationen, die die Abhängigkeit von E-Mails reduzieren, die Sichtbarkeit über Projekte hinweg verbessern und eine professionellere Erfahrung für Kunden bieten möchten, bietet Clinked eine praktische Alternative zum Jonglieren mit mehreren Systemen. Es kombiniert sicheres Dokumentenmanagement, Kommunikation, Projektkoordination und Branding-Flexibilität in einer einzigen Plattform, die darauf ausgelegt ist, wie moderne Kundenarbeit tatsächlich abläuft.

**Average Rating:** 4.8/5.0

**Total Reviews:** 143

#### How Do G2 Users Rate Clinked?

- **War the product ein guter Geschäftspartner?:** 9.7/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 9.6/10 (Category avg: 9.0/10)
- **Integrationen:** 9.4/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 9.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Clinked?

- **Verkäufer:** [Clinked](https://www.g2.com/de/sellers/clinked)
- **Unternehmenswebsite:** clinked.com
- **Gründungsjahr:** 2008
- **Hauptsitz:** Cambridge, UK
- **Twitter:** @clinked  
1,295 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c10c6b66c8750834fa35f5c97d82c2948a398bcde15951b77ac7103c15dd04e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinked%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
17 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computersoftware, Marketing und Werbung
- **Company Size:** 66% Small, 25% Medium

#### What Do G2 Reviewers Say About Clinked?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden die **Benutzerfreundlichkeit** von Clinked vorteilhaft, um Dokumente schnell mit Kunden zu teilen.
- Benutzer schätzen die **einfache Zusammenarbeit** Funktionen von Clinked, die die Organisation verbessern und die Kommunikation über Projekte hinweg optimieren.
- Benutzer schätzen die **nahtlose Teamzusammenarbeit** in Clinked, die die Kommunikation und Effizienz im Projektmanagement verbessert.
- Benutzer finden **die einfache Freigabe** mit Clinked vorteilhaft, da sie die Zusammenarbeit optimiert und die E-Mail-Überlastung für Projektaktualisierungen reduziert.
- Benutzer schätzen die **nahtlose Dateifreigabe** von Clinked und loben die Benutzerfreundlichkeit und das professionelle Erscheinungsbild.

##### Cons

- Benutzer wünschen sich **mehr Kontrolle über die Anpassung** , einschließlich Layout-Optionen und feineren Benachrichtigungseinstellungen für ein besseres Erlebnis.
- Benutzer äußern den Wunsch nach **mehr Anpassungsoptionen** bei Integrationen und der Dateiorganisation, um die Benutzerfreundlichkeit zu verbessern.
- Benutzer finden die **Lernkurve herausfordernd** , was anfängliche Frustration verursacht, bevor sie sich mit der Clinked-Plattform vertraut machen.
- Benutzer empfinden die **fehlenden Chat-Funktionen** als hinderlich für eine effektive Kommunikation, insbesondere aufgrund des Fehlens einer Suchfunktion.
- Benutzer erleben gelegentlich **langsame Leistung** beim Hochladen großer Dateien, was die Gesamteffizienz von Clinked beeinträchtigt.

#### What Are Recent G2 Reviews of Clinked?

**["Einfach zu bedienen mit reibungsloser Integration externer Funktionen"](https://www.g2.com/de/survey_responses/clinked-review-12988424)**

**Rating:** 5.0/5.0 stars

_— Verifizierter Benutzer in Beratung_

[Read full review](https://www.g2.com/de/survey_responses/clinked-review-12988424)

**["Zuverlässige Plattform für die Zusammenarbeit mit Kunden und sicheren Dokumentenaustausch"](https://www.g2.com/de/survey_responses/clinked-review-12299037)**

**Rating:** 4.0/5.0 stars

_— Christian K._

[Read full review](https://www.g2.com/de/survey_responses/clinked-review-12299037)

#### What Are G2 Users Discussing About Clinked?

- [What does Clinked do?](https://www.g2.com/de/discussions/what-does-clinked-do)
- [What should be included in a client portal?](https://www.g2.com/de/discussions/what-should-be-included-in-a-client-portal)
- [Was macht ein Kundenportal?](https://www.g2.com/de/discussions/what-does-a-client-portal-do) - 2 comments, 1 upvote
- [Was ist Clinked com?](https://www.g2.com/de/discussions/what-is-clinked-com) - 2 comments

### [Text Request](https://www.g2.com/products/text-request/reviews)

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

**Average Rating:** 4.6/5.0

**Total Reviews:** 953

#### How Do G2 Users Rate Text Request?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.2/10 (Category avg: 8.4/10)
- **File Sharing:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Text Request?

- **Seller:** [Text Request](https://www.g2.com/sellers/text-request)
- **Company Website:** www.textrequest.com
- **Year Founded:** 2014
- **HQ Location:** Chattanooga, Tennessee
- **Twitter:** @Text\_Request  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc395963b1bc8ed3fe4d22b948a90cf95156a1e093ef3b4ecbfeb46522f5d62e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4807820%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 65% Small, 31% Medium

#### What Do G2 Reviewers Say About Text Request?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and user-friendly interface** of Text Request, enhancing client interaction and engagement.
- Users value the **effortless communication** provided by Text Request, enhancing customer service and efficiency significantly.
- Users appreciate the **easy communication** features of Text Request, facilitating seamless interactions with customers and coworkers.
- Users find Text Request to be **intuitive and user-friendly** , greatly enhancing client communication and engagement.
- Users value the **easy-to-use client interaction** features of Text Request, enhancing engagement and communication strategies effectively.

##### Cons

- Users are frustrated by **missing features** like auto-updating conversations and improved UI customization options.
- Users find **limited features** in Text Request, particularly missing video support and unclear pricing for plans.
- Users find the **cost prohibitive** for small and medium businesses compared to other available free platforms.
- Users experience **inconsistent notifications** , often receiving sounds for messages that are already marked as read.
- Users often face **software glitches** that disrupt their messaging experience, causing frustrations and missed communications.

#### What Are Recent G2 Reviews of Text Request?

**["Powerful Keyword Campaigns and Message Tagging for Clearer Client Metrics"](https://www.g2.com/survey_responses/text-request-review-12950921)**

**Rating:** 5.0/5.0 stars

_— Michael B._

[Read full review](https://www.g2.com/survey_responses/text-request-review-12950921)

**["The best alternative to ZipWhip"](https://www.g2.com/survey_responses/text-request-review-8982757)**

**Rating:** 5.0/5.0 stars

_— Jacqui B._

[Read full review](https://www.g2.com/survey_responses/text-request-review-8982757)

#### What Are G2 Users Discussing About Text Request?

- [How do you use text request?](https://www.g2.com/discussions/how-do-you-use-text-request) - 1 comment
- [What is a Request text?](https://www.g2.com/discussions/what-is-a-request-text) - 1 comment
- [What are texting features?](https://www.g2.com/discussions/what-are-texting-features) - 1 comment
- [What are the common features of text messaging?](https://www.g2.com/discussions/what-are-the-common-features-of-text-messaging)

### [Lark](https://www.g2.com/de/products/lark-lark/reviews)

Entwickelt von ByteDance, ist Lark ein KI-Arbeitsbereich für Unternehmen, der für nahtlose Zusammenarbeit zwischen Mensch und Agent konzipiert ist. Es vereint Teams, Kommunikation, Wissen und Geschäftsabläufe in einer verbundenen Umgebung mit einer offenen Architektur für KI-Modelle und -Agenten. Indem es die Arbeit an einem Ort zusammenführt, anstatt sie über separate Apps zu verstreuen, bietet Lark der KI vollständigen, Echtzeit-Kontext und die native Fähigkeit, im gesamten Unternehmen zu agieren. Heute nutzen Organisationen in mehr als 190 Märkten Lark, um KI in messbaren Geschäftswert zu verwandeln.

**Average Rating:** 4.5/5.0

**Total Reviews:** 168

#### How Do G2 Users Rate Lark?

- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 8.8/10)
- **Web-Anwendung:** 8.9/10 (Category avg: 9.0/10)
- **Integrationen:** 8.4/10 (Category avg: 8.4/10)
- **Dateifreigabe:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Lark?

- **Verkäufer:** [Lark Technologies](https://www.g2.com/de/sellers/lark-technologies-ab8d4472-aa71-4552-8d1c-06f9cf7661e6)
- **Gründungsjahr:** 2003
- **Hauptsitz:** Singapore, Singapore
- **Twitter:** @lark  
471 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a756502056f87231209fe7946b060ad3e1a8c5e8a28d0574db38ca51902710ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flarksuite%2F&secure%5Burl_type%5D=linkedin_company_website)  
210 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 48% Small, 31% Medium

#### What Do G2 Reviewers Say About Lark?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **nahtlose Remote-Arbeitserfahrung** , die Lark bietet, und erleichtert die einfache Zusammenarbeit über Teams weltweit.
- Benutzer lieben die **Automatisierungsfähigkeiten** von Lark, die Arbeitsabläufe rationalisieren und die Produktivität mühelos steigern.
- Benutzer schätzen die **Benutzerfreundlichkeit** von Lark, was die Zusammenarbeit im Team und die Produktivität in einem einheitlichen Arbeitsbereich verbessert.
- Benutzer loben Lark für seine **nahtlose Integration** von Kommunikationstools, die die Zusammenarbeit und Produktivität in Teams verbessern.
- Benutzer lieben die **Erinnerungsfunktion** von Lark, die die Zusammenarbeit im Team und die Planungseffizienz mühelos verbessert.

##### Cons

- Benutzer erleben **gelegentliche Störungen** und Verzögerungen in der PC-Version, was die Gesamtleistung und Benutzerfreundlichkeit beeinträchtigt.
- Benutzer finden die **überwältigende Erfahrung** der Navigation durch zahlreiche Funktionen und das komplexe Onboarding anfangs herausfordernd.
- Benutzer finden die **überwältigenden Funktionen** von Lark erschweren die anfängliche Einrichtung und Navigation, was die Benutzererfahrung beeinträchtigt.
- Benutzer wünschen sich **mehr Integrationen** mit anderen Plattformen, obwohl einige Verbesserungen festgestellt wurden und benutzerdefinierte Optionen existieren.
- Benutzer erleben **Softwarefehler** in Lark, insbesondere bei Anmeldeproblemen und begrenzten Anpassungsoptionen, die die Benutzerfreundlichkeit beeinträchtigen.

#### What Are Recent G2 Reviews of Lark?

**["Funktionsreich und stabil, eine Top-Wahl für die Zusammenarbeit im Team"](https://www.g2.com/de/survey_responses/lark-review-11952160)**

**Rating:** 5.0/5.0 stars

_— Surendra B._

[Read full review](https://www.g2.com/de/survey_responses/lark-review-11952160)

**["Lark: Ein Alleskönner"](https://www.g2.com/de/survey_responses/lark-review-12704712)**

**Rating:** 5.0/5.0 stars

_— Karol Z._

[Read full review](https://www.g2.com/de/survey_responses/lark-review-12704712)

#### What Are G2 Users Discussing About Lark?

- [Is Lark a Chinese app?](https://www.g2.com/de/discussions/is-lark-a-chinese-app)
- [How good is Lark?](https://www.g2.com/de/discussions/lark-how-good-is-lark)
- [Wie funktioniert die Lark-App?](https://www.g2.com/de/discussions/lark-how-does-lark-app-work) - 1 comment
- [What is the use of Lark app?](https://www.g2.com/de/discussions/lark-what-is-the-use-of-lark-app)

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Spotlight Categories

[HCM Software](https://www.g2.com/categories/hcm-software)

[Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor)

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Similar Categories

- [Employee Communications](/categories/employee-communications)

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[Browse Business Instant Messaging Themes](/categories/business-instant-messaging/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 23, 2024

Business instant messaging (BIM) software is a real-time, text-based internal messaging platform for businesses. It typically enables users to create small group chats for team collaboration, as well as larger channels for dispersing company-wide information.

The rapid nature of these instant messaging products provides an internal space to quickly address coworkers without using informal means such as texting from a personal phone number. This enables teams to share information faster and more efficiently, which can help enhance productivity across the enterprise. Regardless of the device used, BIM platforms provide security features via encrypted messages and channel access control. Similar to [email software](https://www.g2.com/categories/email), BIM software enables users to share files, thread messages, archive conversations, and search internally within chats.

A growing number of these products now have artificial intelligence (AI) capabilities, which enable smart replies and auto-responses when activated, as well as sentiment analysis for mood detection with responses.

BIM platforms often have integrations with [AI chatbots software](https://www.g2.com/categories/ai-chatbots) and virtual assistant software to amplify productivity, especially in strengthening search capabilities and real-time language translation. AI also reinforces such platforms’ security features by continually monitoring communication channels and detecting threats to the platform.

Businesses of all types and sizes use BIM solutions with other products, either alongside them or via integrations. This type of communication software allows for customization based on the company’s needs. It can often be integrated with [productivity bots software](https://www.g2.com/categories/productivity-bots), [video conferencing software](https://www.g2.com/categories/best-video-conferencing-software), [screen sharing software](https://www.g2.com/categories/screen-sharing), [project management tools](https://www.g2.com/categories/project-management-tools) and more. Business instant messaging tools can also be integrated with software such as [employee intranet software](https://www.g2.com/categories/employee-intranet) or [employee engagement software](https://www.g2.com/categories/employee-engagement) as ways to strengthen the employee experience. However, there are standalone BIM solutions available that can integrate other productivity software natively. This allows for further personalization based on the needs of the enterprise.

To qualify for inclusion in the Business Instant Messaging (BIM) category, a product must:

- Allow users to engage in peer-to-peer conversations, group chats, or channels in an instant messaging format
- Provide secure file sharing capabilities
- Enable users to search within the channels and chat histories
- Track conversation history
- Integrate with chatbots, employee intranet, video conferencing or productivity apps

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")](https://www.g2.com/products/microsoft-teams/reviews)[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)[4.4/5(19,240)](https://www.g2.com/products/microsoft-teams/reviews) | Microsoft-365-native persistent team messaging | "A Reliable Platform for Communication and Team Collaboration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")](https://www.g2.com/products/slack/reviews)[Slack](https://www.g2.com/products/slack/reviews)[4.5/5(39,254)](https://www.g2.com/products/slack/reviews) | Channel-based messaging with cross-app workflow integration | "Organized Team Communication with Powerful Search, Integrations, and Slack AI Summaries" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")](https://www.g2.com/products/google-workspace/reviews)[Google Workspace](https://www.g2.com/products/google-workspace/reviews)[4.6/5(48,155)](https://www.g2.com/products/google-workspace/reviews) | Cross-app messaging inside Google's productivity ecosystem | ""Google Workspace Keeps Everything Connected in One Place"" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image")](https://www.g2.com/products/zoom-workplace/reviews)[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)[4.5/5(56,551)](https://www.g2.com/products/zoom-workplace/reviews) | Persistent team chat with AI-captured meeting context | "Awesome Software for Remote Work" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")](https://www.g2.com/products/microsoft365/reviews)[Microsoft 365](https://www.g2.com/products/microsoft365/reviews)[4.6/5(5,851)](https://www.g2.com/products/microsoft365/reviews) | Cross-app messaging inside Microsoft 365 ecosystem | "Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,922)](https://www.g2.com/products/cisco-webex-suite/reviews) | Unified messaging inside Cisco-anchored collaboration workflows | "Reliable video conferencing and project plaining suite" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image")](https://www.g2.com/products/clickup/reviews)[ClickUp](https://www.g2.com/products/clickup/reviews)[4.6/5(13,619)](https://www.g2.com/products/clickup/reviews) | Task-anchored team chat with cross-functional context | "BEST Project Management and Dashboard Tool on the Planet" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_48873a1e62e70af369bccaf053a8c9c7/connecteam.png "Product Avatar Image")](https://www.g2.com/products/connecteam/reviews)[Connecteam](https://www.g2.com/products/connecteam/reviews)[4.6/5(3,505)](https://www.g2.com/products/connecteam/reviews) | Deskless-team messaging with workforce operations consolidation | "Connecteam Review" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringcentral-video.png "Product Avatar Image")](https://www.g2.com/products/ringcentral-video/reviews)[RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews)[4.2/5(504)](https://www.g2.com/products/ringcentral-video/reviews) | Unified calling, messaging, and AI-transcribed meetings | "Instant On, Seamless Notetaking" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7c07f4fa49de54924930c1c198a944b/missive.png "Product Avatar Image")](https://www.g2.com/products/missive/reviews)[Missive](https://www.g2.com/products/missive/reviews)[4.7/5(854)](https://www.g2.com/products/missive/reviews) | In-thread team chat for shared inboxes | "Managing Patient Follow Ups and Clinic Communication Became More Organized" |

* * *

Show More

### Business Instant Messaging Topics

- [What is Business Instant Messaging Software?](#what-is-business-instant-messaging-software)
- [Why Use Business Instant Messaging Software?](#why-use-business-instant-messaging-software)
- [Who Uses Business Instant Messaging Software?](#who-uses-business-instant-messaging-software)
- [Kinds of Business Instant Messaging Software](#kinds-of-business-instant-messaging-software)
- [Business Instant Messaging Software Features](#business-instant-messaging-software-features)
- [Trends Related to Business Instant Messaging Software](#trends-related-to-business-instant-messaging-software)
- [Potential Issues with Business Instant Messaging Software](#potential-issues-with-business-instant-messaging-software)
- [Software and Services Related to Business Instant Messaging Software](#software-and-services-related-to-business-instant-messaging-software)

[
### Business Instant Messaging Topics
Expand/Collapse ](#)
- [What is Business Instant Messaging Software?](#what-is-business-instant-messaging-software)
- [Why Use Business Instant Messaging Software?](#why-use-business-instant-messaging-software)
- [Who Uses Business Instant Messaging Software?](#who-uses-business-instant-messaging-software)
- [Kinds of Business Instant Messaging Software](#kinds-of-business-instant-messaging-software)
- [Business Instant Messaging Software Features](#business-instant-messaging-software-features)
- [Trends Related to Business Instant Messaging Software](#trends-related-to-business-instant-messaging-software)
- [Potential Issues with Business Instant Messaging Software](#potential-issues-with-business-instant-messaging-software)
- [Software and Services Related to Business Instant Messaging Software](#software-and-services-related-to-business-instant-messaging-software)

## Learn More About Business Instant Messaging Software

### What is Business Instant Messaging Software?

Business instant messaging software provide users with instant messaging platforms that allow direct and group messaging capabilities within an organization. These tools aim to facilitate quick conversations between team members. Business messaging tools make communicating with coworkers as easy as chatting with friends on social media or via text. Most business instant messaging options include emoji and GIF capability to promote authentic and natural conversation within the workplace.

Key Benefits of Business Instant Messaging Software

- Offer instant communication capability between team members
- Allow teams to connect regardless of location
- Make messages easily searchable
- Provide a less formal virtual space for team communication
- Connect an organization horizontally and vertically

### Why Use Business Instant Messaging Software?

Most modern businesses leverage some type of business instant messaging software. They provide a cornucopia of benefits, making them a mainstay of the modern software stack.

**Rapid —** Business messaging tools support employees by bringing instant messaging to a workforce. Teams can rapidly communicate with one another, facilitating collaboration between remote employees, across teams, or across offices.

**Informal —** Email etiquette is notoriously difficult to master and can feel unnecessarily formal for simple questions. Business messaging tools allow teams to toss out overly professional decorum and focus on content over etiquette.

**Mobile —** All competitive business instant messaging products tout a robust, intuitive mobile application to pair with their desktop offering. Today, business requires people to reachable to support their peers at all times. Business instant messaging platforms are easy to use at work and on the go.

**Adoptable —** Instant messaging feels natural for most users at this point. Millennials now constitute the bulk of the workforce, and business instant messaging software is a natural step for this generation. Adoption rates are high since business messengers feel familiar.

### Who Uses Business Instant Messaging Software?

Organizations across industries use business instant messengers to connect their employees. The software equips users with a quick, streamlined method of communicating with peers for all topics These platforms provide a time-effective alternative to passive mediums such as email or intrusive in-person meetings. The benefits provided by business instant messaging software are useful to businesses of any size—from three people to 3,000 people. Whether coordinating shifts in a university’s psychology lab or meetings in a Fortune 500 company, efficient communication is paramount.

### Kinds of Business Instant Messaging Software

**Stand-alone —** Many business instant messengers are stand-alone products integrations. Dedicated business instant messaging tools sometimes provide additional features like video conferencing, limited VoIP capability, and employee directories to create a comprehensive communication hub.

**Embedded —** Instant messaging might come as an additional feature in other types of software or larger collaboration suites. Business instant messaging functionality is often found in [employee intranet software](https://www.g2.com/categories/employee-intranet), [employee engagement software](https://www.g2.com/categories/employee-engagement), or virtual workspaces. Other types of communication software, like [video conferencing software](https://www.g2.com/categories/video-conferencing), can also provide instant messaging.

**Industry-specific —** Some business instant messengers are built for specific industries with their unique needs in mind. For example, business instant messaging tools for manufacturing and field service will often include [push-to-talk (PTT) software](https://www.g2.com/categories/push-to-talk-ptt) built in so remote employees have multiple instant communication channels. There are also [clinical communication and collaboration platforms](https://www.g2.com/categories/clinical-communication-and-collaboration) and [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) built specifically for health care organizations. These platforms take patient confidentiality into consideration. Some popular, generalized business messengers have started to create industry-specific solutions or build compliance into their product so they’re available for specific industries.

### Business Instant Messaging Software Features

Business instant messaging software share a few basic features across all products. As the space continues to become more competitive, some vendors have added additional communication and productivity features to help their product stand out.

**Instant messaging —** Instant, direct messaging is the main feature of business messenger applications. Users can instantly send direct or group messages. Depending on the administrator’s permissions, additional groups can be made by users or administrators.

**Status updates —** Users can leave a status attached to their profile to indicate their availability.

**Activity feed —** An activity feed is available to update users on new direct messages sent to them or new messages in groups. The feed will sometimes present replies to posts made by the user.

**Notifications —** Business messaging tools provide notifications when a user receives a direct message or a message is posted in a group. Additionally, users can turn notifications off or set certain permissions for notifications.

**Emojis —** Business messaging apps will often come loaded with emojis. Some applications even allow users to create their own.

**Search —** A search bar enables users to use keywords to easily find old messages.

**File sharing —** One of the main benefits of business messaging is the ability to easily and quickly share files and documents. Users can send links to documents hosted in the cloud or attach files saved on a desktop. Some tools even integrate with file repositories for streamlined file sharing.

**Surveys and polls —** Business messengers often provide simple survey and polling features allowing users to rapidly make decisions within the app.

#### Additional Business Instant Messaging Features

**Conferencing —** There has been increased effort to include audio and video conferencing functionality within business instant messaging products. When users can quickly move between text-based and audio-based communications, problems are resolved and questions are answered more efficiently.

**Knowledge base integration —** Some knowledge management tools serve as connectors between business instant messaging apps and knowledge bases. This type of integration attaches questions to answers then sends both to a searchable knowledge base.

**Automatic translation —** Some business messaging applications can automatically translate messages from one language into another via [machine translation software](https://www.g2.com/categories/machine-translation).

**Screen sharing —** Business messengers with video conferencing capability often allow screen sharing between conference participants.

**AI assistants —** AI assistants are sometimes included in business messaging apps. They guide users to behaviors based on the messages they’ve sent. For example, if a user types to another that they need to meet at a certain date or time, an embedded AI assistant can open a prompt for the user to add an event to their calendar.

### Trends Related to Business Instant Messaging Software

**Addition of conferencing features —** Traditionally, businesses relied on one tool for instant messaging and another for video and audio conferencing. This was beneficial since conferencing often includes external entities without access to internal tools. However, more businesses are recognizing the benefits of video conferencing and VoIP for internal use cases. It’s inconvenient for users having a conversation in one application to move to another, even if it would be a more fruitful exchange if they did so.

Subsequently, more businesses are looking for instant messaging tools that provide avenues for voice and video conferencing. More business messengers include video conferencing and VoIP capability in their offering, albeit not the best of breed since they’re not the main feature of the product. This may change as more vendors prioritize audio and video conferencing within their products.

### Potential Issues with Business Instant Messaging Software

**Contextual inappropriateness —** The convenience of instant messaging in the workplace is often a boon. As useful as business instant messaging software is, it is not always the most efficient or appropriate channel for certain situations. Problems can arise when individuals haven’t created clear distinctions for when it is appropriate to use a business messenger over email or another communication channel. While one-line emails could easily be relayed in an instant messenger, long-form messages with potential external participants aren’t appropriate on a business instant messaging platform.

This potential problem can be avoided with the implementation of clear guidelines identifying which communication channels should be used in a given situation. Businesses and organizations should include these guidelines in their onboarding and training process and make them available in a knowledge base for reference. Individuals who don’t use the appropriate channels should be gently reminded to break these habits.

### Software and Services Related to Business Instant Messaging Software

[**Productivity bots**](https://www.g2.com/categories/productivity-bots) **—** There are productivity bots built for specific instant messaging software to extend their functionality. Productivity bots can serve as AI assistants if a product doesn’t have one embedded, or provide helpful features that aren’t otherwise available to users on the native platform. For example, productivity bots can add polls or surveys to products that don’t offer them natively, or connect the app to other tools.

[**Employee intranet**](https://www.g2.com/categories/employee-intranet) **—** Some employee intranet solutions provide a business instant messaging tool within their product. If one isn’t provided, products often integrate with other popular business messaging options to fill this gap. Users benefit from having instant messaging tools deployed within their intranet since the intranet can serve as a consolidated collaboration and communication suite.

## Frequently asked questions about Business Instant Messaging Software

### How do user reviews reflect the reliability of Business Instant Messaging solutions?

User reviews indicate that reliability in Business Instant Messaging solutions is often assessed through uptime ratings and user satisfaction scores. For instance, Slack has a high reliability rating of 92%, with users praising its consistent performance and minimal downtime. Microsoft Teams follows closely with an 89% reliability score, noted for its integration capabilities and stability. Zoom Chat, while slightly lower at 85%, is recognized for its quick response times and effective troubleshooting. Overall, these ratings reflect users' confidence in the reliability of these platforms.

### What are the best practices for onboarding teams to a new Business Instant Messaging platform?

To effectively onboard teams to a new Business Instant Messaging platform, prioritize clear communication of the platform's features and benefits, provide comprehensive training sessions, and encourage team collaboration through initial group chats. Utilize user-friendly interfaces and integration capabilities to ease the transition. Regular feedback loops can help address concerns and improve user adoption. Platforms like Slack, Microsoft Teams, and Discord are noted for their intuitive onboarding processes, with users highlighting the importance of support resources and community engagement in facilitating smooth transitions.

### How can I measure the ROI of a Business Instant Messaging tool?

To measure the ROI of a Business Instant Messaging tool, consider factors such as increased productivity, reduced email volume, and improved team collaboration. For instance, tools like Slack and Microsoft Teams are noted for enhancing communication efficiency, with users reporting time savings of up to 30%. Additionally, assess the cost savings from reduced travel and meeting times, as well as the impact on employee satisfaction and retention. Tracking these metrics against the total cost of ownership will provide a clearer picture of ROI.

### What are the most common challenges when implementing a Business Instant Messaging solution?

Common challenges when implementing a Business Instant Messaging solution include user adoption resistance, integration with existing tools, and ensuring data security. Many users report difficulties in getting team members to switch from traditional communication methods, which can hinder overall effectiveness. Integration issues arise when the messaging platform does not seamlessly connect with other software, leading to workflow disruptions. Additionally, concerns about data privacy and compliance are prevalent, as organizations seek to protect sensitive information shared through these platforms.

### How secure are Business Instant Messaging platforms in protecting sensitive information?

Business Instant Messaging platforms generally prioritize security, with many offering end-to-end encryption, two-factor authentication, and compliance with industry standards such as GDPR and HIPAA. For instance, Slack and Microsoft Teams are noted for their robust security features, including data encryption in transit and at rest, while Zoom Chat emphasizes secure messaging with advanced encryption protocols. User reviews highlight that platforms like Mattermost and Rocket.Chat provide customizable security settings, allowing organizations to tailor their security measures to specific needs. Overall, users express confidence in the ability of these platforms to protect sensitive information.

### What level of customer support is typically offered by Business Instant Messaging providers?

Business Instant Messaging providers typically offer varying levels of customer support, with many users highlighting the importance of responsiveness and availability. For instance, Slack users often appreciate the 24/7 support and extensive online resources, while Microsoft Teams users note the integration of support within the Microsoft ecosystem, which includes a robust help center. Zoom Chat users frequently mention the effectiveness of live chat support during business hours. Overall, customer support quality can range from basic email support to comprehensive 24/7 assistance, depending on the provider.

### How does user experience differ among popular Business Instant Messaging tools?

User experience among popular Business Instant Messaging tools varies significantly. Slack is highly rated for its user-friendly interface and extensive integrations, scoring an average of 4.7/5. Microsoft Teams, while also favored for its collaboration features, has a slightly lower rating of 4.5/5, with users noting a steeper learning curve. Zoom Chat is appreciated for its simplicity and video integration, achieving a score of 4.6/5. Discord, primarily used by gaming communities, has a unique appeal with a rating of 4.4/5, focusing on community engagement rather than traditional business features.

### What are common use cases for Business Instant Messaging in organizations?

Common use cases for Business Instant Messaging in organizations include real-time team collaboration, where tools like Slack and Microsoft Teams facilitate instant communication and file sharing. These platforms are also utilized for project management, enabling teams to track progress and updates efficiently. Additionally, they serve as a means for remote work support, allowing employees to stay connected regardless of location. Enhanced customer support is another use case, with tools like Discord and Flock enabling quick responses to client inquiries.

### How scalable are Business Instant Messaging tools for growing teams?

Business Instant Messaging tools are generally highly scalable for growing teams, with many products offering features that support large user bases and integrations with other tools. For instance, Slack is noted for its ability to handle thousands of users and channels, while Microsoft Teams provides robust scalability with its integration into the Office 365 ecosystem. Other tools like Discord and Mattermost also emphasize scalability, allowing for extensive user management and customization. User reviews highlight that these platforms maintain performance and usability even as team sizes increase.

### What integrations should I consider for my Business Instant Messaging solution?

When selecting a Business Instant Messaging solution, consider integrations with tools like Slack, Microsoft Teams, and Zoom, which are frequently highlighted for enhancing collaboration. Additionally, integrations with project management software such as Trello and Asana are valued for streamlining workflows. CRM integrations, particularly with Salesforce and HubSpot, are also essential for maintaining customer relationships. These integrations are commonly mentioned in user reviews, emphasizing their importance in creating a cohesive work environment.

### How do pricing models vary across different Business Instant Messaging platforms?

Pricing models for Business Instant Messaging platforms vary significantly. For instance, Slack offers a freemium model with paid plans starting at $6.67 per user per month, while Microsoft Teams is included with Microsoft 365 subscriptions, which start at $5 per user per month. Zoom Chat provides a free tier, with paid plans beginning at $14.99 per user per month. Discord is free for basic use, with a premium subscription at $9.99 per month. These variations reflect different strategies, catering to diverse user needs and organizational sizes.

### What are the key features to look for in a Business Instant Messaging tool?

Key features to look for in a Business Instant Messaging tool include real-time messaging capabilities, file sharing options, integration with other software, user-friendly interface, and robust security measures. High user ratings highlight the importance of mobile accessibility and customizable notifications. Additionally, features like video conferencing and team collaboration tools are increasingly valued, as they enhance communication efficiency. Tools such as Slack, Microsoft Teams, and Discord consistently receive positive feedback for these functionalities, making them strong contenders in this category.