--- title: Willow Reviews meta_title: 'Willow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Willow works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Willow Reviews **Vendor:** Willow AI **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 5.0/5.0 **Total Reviews:** 12 ## About Willow Willow automates the work created following every customer call, giving back an average of 5 hours per week. Get; 1. Pre-call prep done for you: Summary of previous conversations and people you've met before every call 2. Transcripts turned into shareable recaps: What you heard, how you solve it, next steps 3. Follow-up actions done for you: Emails written, docs and links shared, next meeting booked 4. CRM updated: Push contacts, notes and tasks into the CRM so your data is always up-to-date If your biggest pain is your sales reps drowning in admin after every call, you have deals slipping because follow-ups are missed or your CRM data is incomplete — Willow is built for you. Used by sales, support and customer success pros to boost productivity and spend more time on revenue-driving pursuits. ## Willow Pros & Cons **What users like:** - Users value Willow for its **time-saving capabilities** , enabling quicker follow-ups and more focus on sales goals. (8 reviews) - Users commend the **automation capabilities** of Willow, significantly reducing administrative workload and enhancing productivity across teams. (5 reviews) - Users find Willow **incredibly helpful** for streamlining follow-ups and saving valuable time for their sales team. (3 reviews) - Users value Willow's **accuracy** in capturing key details, significantly enhancing productivity for sales teams. (1 reviews) - Users appreciate the **pre-call prep analysis** of Willow, finding it helpful for summarizing past conversations. (1 reviews) - CRM Integration (1 reviews) - Customer Support (1 reviews) - Data Accuracy (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) **What users dislike:** - Users note the **AI's evolving understanding** of writing styles requires frequent double-checking of outputs for accuracy. (1 reviews) - Users desire improved **integration issues** with tools like Slack or Gong for smoother cross-team updates. (1 reviews) - Users find the **limited customization** in Willow requires additional manual updates to match their unique needs. (1 reviews) - [View Willow pricing details and edition comparison](https://www.g2.com/products/willow-ai-willow/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+14%3A31%3A46+-0500&secure%5Bsession_id%5D=aee58c3e-a794-4056-8edc-2721c93a14b3&secure%5Btoken%5D=5cc8253e43021ece3b0c3874cdef95512229550859d0658db9d75f9cce44d593&format=llm_user) ## Willow Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## Willow Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Sales Analysis** - ROI Forecasting - Sales Forecasting **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Privacy & Security Controls - AI Note-taking Software** - Access Control **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Willow Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,968 reviews) - [Fellow](https://www.g2.com/products/fellow/reviews) - 4.7/5.0 (2,422 reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,350 reviews)