---
title: Willo Video Interviewing Reviews
meta_title: 'Willo Video Interviewing Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 278 reviews by the users' company size, role or industry
  to find out how Willo Video Interviewing works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 278
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---


# Willo Video Interviewing Reviews
**Vendor:** Willo Technologies Ltd  
**Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 278
## About Willo Video Interviewing
Screen at scale. Shortlist with confidence. Willo’s intelligent candidate screening software helps hiring teams screen at scale and shortlist with confidence. Built for high-volume hiring, Willo gives teams a structured assessment stage between application and live interview. Candidates respond to role-relevant questions in their own time, creating consistent, comparable evidence that hiring teams can review fairly and efficiently. With human-led Intelligence tools, teams can transcribe, summarize, benchmark, and review candidate responses against role-specific criteria. This gives recruiters clearer evidence, stronger shortlists, and the confidence to decide who should progress, without relying on CVs alone or handing decisions over to AI. Willo supports accessible, flexible, and human-led hiring across global teams, with multilingual capabilities, timezone flexibility, secure integrations, and compliance-ready workflows. Founded in Glasgow in 2018, Willo is trusted by thousands of organizations worldwide to modernize candidate screening, reduce hiring noise, and make better shortlisting decisions at scale.



## Willo Video Interviewing Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Willo Video Interviewing, benefiting from its intuitive design for smooth scheduling. (30 reviews)
- Users appreciate the **time-saving efficiency** of Willo Video Interviewing, allowing them to focus more on talent acquisition. (26 reviews)
- Users appreciate the **efficient interviewing process** of Willo, saving time while maintaining interview integrity and brand values. (18 reviews)
- Users appreciate the **ease of use and intuitive design** of Willo, enhancing recruitment efficiency and candidate experience. (14 reviews)
- Users appreciate the **intuitive design** of Willo Video Interviewing, making scheduling and conducting interviews seamless and efficient. (9 reviews)
- Users commend the **fast and efficient customer support** from Willo, ensuring help is always accessible when needed. (7 reviews)
- Efficiency (7 reviews)
- Efficiency Improvement (7 reviews)
- Flexibility (7 reviews)
- Users enjoy the **simple and intuitive setup** of Willo Video Interviewing, appreciating its ease of use and support. (7 reviews)

**What users dislike:**

- Users find the **editing process cumbersome** with multiple pages required to change interview questions, complicating user experience. (6 reviews)
- Users find the process **impersonal** , feeling uncomfortable without live interaction and missing real-time feedback during interviews. (5 reviews)
- Users express frustration over **integration issues** with ATS, causing inefficiencies and complicating the interview process. (4 reviews)
- Users experience **bugs and usability issues** that hinder effective candidate management and may deter certain candidates. (2 reviews)
- Users express dissatisfaction with **email issues** , including poor customization options and messages ending up in junk folders. (2 reviews)
- Limited Access (2 reviews)
- Limited Live Interaction (2 reviews)
- Users miss the **lack of question visibility** in Willo, wishing for templates and the ability to customize effectively. (2 reviews)
- Technical Issues (2 reviews)
- Users feel there should be more **assistance with setting up assessments** to improve the evaluation process. (1 reviews)

## Willo Video Interviewing Reviews
  ### 1. Streamlined Interview Process with Intuitive Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hazel W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Willo Video Interviewing?**

I like that we can constantly change and update Willo Video Interviewing to fit our needs, and this flexibility is very helpful for different scenarios. I appreciate that we can send a cover letter to interviewees, giving them the opportunity to practice. I also like the reminder feature, which can be sent out as many times as needed. I find it easy to use, and it allows us to automate some of the processes so we don't have to manually handle the videos. We have agents who can simply pick up the process and send it out to the right people. The setup was very easy, and I'm confident that creating more videos will also be straightforward.

**What do you dislike about Willo Video Interviewing?**

I do get annoyed when there's old interviews that never got done and we need to delete them. Every time I delete an old one, it takes me all the way back to the top, and then I have to scroll all the way back down. It'd be much better if I could just delete multiples at a time and not have to keep going through that list. I also wish that Willo didn't end up in people's junk mail so often. We have to include in our letters that they should look for the link in their junk folder.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing saves time by allowing our membership committee to review interviews asynchronously rather than conducting face-to-face interviews. It's easy to use and lets us automate tasks, like sending out interview reminders and cover letters, and adapting to our changing needs.

  ### 2. Huge time saving tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina S. | Hiring and Recruiting Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

Before using Willo, our phone screens typically lasted 20 to 30 minutes, and sometimes stretched to 30 or even 45 minutes when candidates had difficulty being concise. After these calls, interviewers would write up feedback for the rest of the hiring team to review. 

With Willo, we've saved significant time by limiting candidate responses to 2-3 minutes per question. Willo enables later interviewers to watch the recorded videos, giving them a chance to observe candidates' communication skills firsthand and feel more confident about who they'll be meeting. It has allowed others to speak into hiring decisions to make a more confident hire.

**What do you dislike about Willo Video Interviewing?**

I wish there was an easier way to edit interview questions. It doesn't feel user friendly to have to go through multiple pages before/after editing just to change a single question.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Saving time 
Allowing collaboration
Eliminating lengthy/unnecessary responses from candidates

**Official Response from Matthew Best:**

> That shift from 30–45 minute calls down to 2–3 minute responses is a huge time saving — exactly where Willo can make the biggest impact. Really great to see how that’s helping your team move faster while still getting a clear view of each candidate.

Also great to hear it’s improving collaboration across your hiring team. Appreciate you sharing this, and thanks as well for the feedback on editing interview questions — really helpful as we continue to improve the experience.

Matthew Best

  ### 3. Willo is a genuine GameChanger for Smarter Hiring

**Rating:** 5.0/5.0 stars

**Reviewed by:** April B. | Senior HR Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Willo Video Interviewing?**

Willo has completely transformed the way we approach candidate screening. As a modern interviewing platform, it streamlines the hiring process with remarkable efficiency. It is exceptional at cutting down both time and costs without compromising on quality. The platform’s intuitive interface and smart automation features make it incredibly easy to set up screening questions, share interview links, and evaluate responses. We’ve seen faster turnaround times, better candidate insights, and more confident hiring decisions. We use Willo daily at Bott and co, and we focus on using the platform for all types of screening, internal and external. Faith at their customer support side is outstanding, we couldn't ask for more from her. Implementing Willo into our already seamlines hiring process was simple, easy and very welcomed by all managers, the integration was second to non. Their functions are also brilliant, my favourite being the 'natural delivery' screening that checks how natural candidates delivery is, allowing us to check for potential AI reliance rather than assistance. A great platform all round.

**What do you dislike about Willo Video Interviewing?**

I would not rely on Willo for a full interview process, we use this as a 1st stage interview screening, then invite candidates to attend the office or video call for a 2nd interview. Willo cuts down the time spent interviewing candidates in person but one limitation is the lack of real-time interaction. Because the platform relies on asynchronous video responses, it can sometimes miss the spontaneity and depth of live conversations. Especially when evaluating soft skills or cultural fit. For roles where interpersonal dynamics are key, teams may still need to supplement Willo with live interviews or add this as a 2nd stage. Having said this, I couldn't recommend Willo enough as a screening platform.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Traditional hiring often involves hours of scheduling, conducting, and reviewing interviews. Willo replaces this completely. 

Willo is built to handle large applicant pools efficiently. For example, in one internal campaign, 1,496 applicants were invited to submit via Willo, resulting in 249 video submissions, this lead to  36  in person interview invites, 9 turned up to interview, we hired 3. Therefore it puts a barrier between us and candidates that aren't truly interested in the role, but simply click 'apply all' on Indeed. 

Willo allows candidates to interview on their own terms, reducing scheduling friction and making the process more inclusive. This flexibility is especially valuable for remote or global hiring, where time zones and availability can be barriers.

  ### 4. Streamlined Recruitment with Minor Formatting Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sasina V. | Advisor, Talent Attraction &amp; Acquisition

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

I love that Willo Video Interviewing is extremely user-friendly, which was a deciding factor for us compared to other platforms. The versatility of response options, allowing video or text, and the ability to edit questions easily is fantastic. It has notably helped us save time in the prescreening process by letting us focus more on sourcing and searching for qualified candidates. Additionally, the platform looks professional and helps us gain a deeper insight into the candidates by showcasing their personality and communication skills.

**What do you dislike about Willo Video Interviewing?**

I find some minor formatting issues frustrating when trying to include job descriptions for each prescreen. The formatting often gets messed up when copying and pasting from programs like Word. I would appreciate more formatting options to ensure the content looks presentable.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing frees up recruiters' time for sourcing qualified candidates by improving prescreening efficiency and provides insights into candidates' personalities through video, enhancing the recruitment process.

  ### 5. Effortless Interviewing, But Editing Could Be Smoother

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Willo Video Interviewing?**

What I like best about Willo Video Interviewing is its ease of use and intuitive design. The platform makes scheduling and conducting interviews straightforward, while providing a seamless experience for both candidates and recruiters. It saves time, reduces administrative effort, and allows the team to focus on assessing talent rather than managing logistics.

**What do you dislike about Willo Video Interviewing?**

When I need to make edits, I have to go through everything again and republish.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo Video Interviewing solves the challenge of coordinating and conducting interviews efficiently, reducing the time and administrative effort involved in the hiring process. It allows candidates to complete interviews at their convenience while providing the team with a structured, consistent way to assess talent. This has significantly improved our recruitment efficiency, enabling us to focus on evaluating candidates rather than managing logistics.

  ### 6. Cost effective, time efficient and quality rich

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Willo Video Interviewing?**

Willo lets me review interviews at my convenience, eliminating the need for cumbersome wetransfer downloads or generating reports through our ATS. Candidates have mentioned that the platform is easy to use, and our recruitment team can review more than 400 video interviews each week. This makes Willo one of the tools we rely on most frequently.

**What do you dislike about Willo Video Interviewing?**

Very little, the only room for improvement is a reporting dashboard, but this is being worked on!

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

We received over 17000 applications for 150 roles last year, meaning we need an efficient way to whittle down applicants. As we recruit for trainees, personality is one of the biggest areas we need to assess, and willo enables us to do this!

  ### 7. Wouldn't hesitate to recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hollie M. | Recruitment Business Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Willo Video Interviewing?**

We've been using Willo for nearly two years to manage our high-volume early careers recruitment. Transitioning to a video interview platform has saved us an extraordinary amount of time. What we value most is the flexibility, candidates can complete their interviews at a time that suits them, and our team can review responses when it’s most convenient. We've eliminated the inefficiencies and no-shows that often came with telephone interviews.

This year alone, we've reviewed over 7,000 video interviews—something that simply wouldn’t have been feasible with phone-based screening. As a result, we've enhanced the candidate experience and are able to identify and engage with higher-quality talent more effectively.

The platform is exceptionally user-friendly for both our recruiters and candidates. Its clean, intuitive interface makes the experience seamless from start to finish.

The support from Willo has been outstanding. Faith, our Customer Success Manager, is always just an email away, and her responsiveness and dedication make a real difference. Nothing is ever too much trouble.

**What do you dislike about Willo Video Interviewing?**

Nothing - the platform really works for us and I'm so glad we found Willo!

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Flexibility has been the biggest game-changer for us. Before using Willo, our candidate experience was lacking, we simply couldn’t effectively review everyone entering our pipeline. Now, we're able to assess every candidate, and the feedback from applicants has been overwhelmingly positive.

We estimate that we've saved over 7,000 hours this year alone!

**Official Response from Rachel Thomson:**

> Thank you so much for this incredible review! We’re absolutely thrilled to hear how Willo has transformed your early careers recruitment process and helped you save such a huge amount of time 7,000 hours is amazing!

It’s fantastic to know that the flexibility, ease of use, and improved candidate experience have made such a positive impact on your team. We’re especially glad to hear Faith has been so helpful—she’ll be delighted to hear the shoutout!

Thank you again for your continued trust and support. We're so proud to be part of your journey and are always here whenever you need us 😊

  ### 8. Innovative thought with an exceptional execution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lea G. | Recruitment Relationship Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Willo Video Interviewing?**

In our company, we love using Willo in our day-to-day processes to make the hiring experience easy and efficient. We have been parting with Willo for years and never regretted our decision at any time. The integration of the platform in our process was easy, especially with the support of the Willo-star Faith, who gives her all to make the experience and service exceptional from all fronts. Without the interview system, we would spend all our days interviewing candidates, but instead, we have the time to focus on the rest of the recruitment process as well.

**What do you dislike about Willo Video Interviewing?**

Unfortunately, not all our ideas can be implemented, which shows that they have the individual users in mind, but trust the overall experience of all business and guest users. The upside here is that MANY of our ideas and thoughts can be implemented and accommodated, which makes our daily processes run even smoother.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

As we interview hundreds of candidates per month it significantly decreases the time spent on initial interviewing and leaves more time to follow up with qualified and motivated candidates for a second interview after.

**Official Response from Rachel Thomson:**

> Thank you so much for your amazing review! We're thrilled to hear how Willo has become such an important part of your daily hiring process and that it's helping your team save valuable time. It’s also wonderful to hear Faith has been such a strong support for you — we’re lucky to have her!

We really appreciate your feedback and ideas as well. While not every request can be implemented, your input plays a big part in helping us continually improve Willo for everyone. Thanks again for being such a valued partner over the years we’re excited to keep supporting your success! 😊

  ### 9. Great resources for all aspects of hiring.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian P. | Director of Talent Acquisition, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Willo Video Interviewing?**

The tools ability to document and cover areas of an interview prior to a recruiter jumping in helps alleviate time and pressure from talent acquisition ensuring they are only talking to the most qualified people.

**What do you dislike about Willo Video Interviewing?**

More time options as far as length. It would be great if there were unlimited options or 10 minutes.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Its helping our TA team only speak to the most qualified of candidates.

  ### 10. Absolutely BRILLIANT.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray Y. | Director for Human Resources &amp; Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Willo Video Interviewing?**

Willo saves us BOATLOADS of time and resources. If you interview regularly you have, no doubt, experienced being five minutes into an interview and having that distinct, sinking realization that it's a "no". But to not be rude, you let the interview proceed to a reasonable conclusion. Now you've wasted a bunch of time setting up the interview, bringing in other staff to assist, and enduring a total fail of a candidate just to be polite. Willo eliminates ALL of that. Your first impression fails are now eliminated before the extra time is invested. Is Willo worth it? Yes - by LEAPS and BOUNDS. 1000 times, yes. It is also super simple to use, and the customer support is fantastic. I use Willo for hiring every single time and have no intentions of ever stopping.

**What do you dislike about Willo Video Interviewing?**

Video interviewing is simply a bit intimidating and/or awkward for some folks.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It helps swifly eliminate the individuals we know won't be a good fit without needing to sit down for an hour in an in-person interview.

**Official Response from Hamish Livingston:**

> Thanks for your review, Ray - we are delighted to hear that Willo is helping to make your hiring process more efficient! 

We really value the feedback and we are constantly evaluating ways to improve our candidate journey to make candidates feel even more comfortable with the interviewing experience. 

Keep an eye on our public roadmap (link below) for upcoming candidate improvements - you can upvote & subscribe to posts that you're interested in. Please feel free to create a new post if you have a request that you can't see on the roadmap too!

https://feedback.willo.video/roadmap

  ### 11. Brand-Centric Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Willo Video Interviewing?**

We're a startup at critical growth phase. This means low budgets, higher goals with the same amount of personnel and the same 24 hours in a day. With a small team, Willo has allowed us to recapture some of our time whilst still maintaining the integrity of an interview process that reflects our brand and values. Not to mention how easy it is to use for both us and our candidates.

**What do you dislike about Willo Video Interviewing?**

It's nit-picky, though for a company like ours who focuses a great deal on branding being consistent through every candidate and memeber touchpoint, I wish the text and email template were more editable to have some of our brand logos on it.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Time saving.

**Official Response from Rachel Thomson:**

> Thank you so much for taking the time to share your experience with Willo. We’re thrilled to hear that our platform has been a real time-saver for your team during such an exciting growth phase. It’s wonderful to know that Willo is helping you maintain a brand-centric, values-driven interview process while keeping things simple and easy for both you and your candidates.

We truly appreciate your thoughtful feedback on template customization. We completely understand how important it is for every candidate touchpoint to reflect your brand, and we’re always looking for ways to make this even better. I’ll make sure your suggestion about adding logos and more editability is shared with our product team. In the meantime, our support article on SMS & Email customization has some tips that might help you enhance your communications.

We’re so glad to be part of your journey and can’t wait to see what you achieve next!

  ### 12. Willo cuts interview process time in half!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori M. | Leadership Development Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Willo Video Interviewing?**

The most helpful part of Willo is being able to learn morea about candidates in less time. I have a quicker turnaround time and am able to get candidates through our process more efficiently. It was easy to add into our interviewing process and onboarding took only a couple of days.

**What do you dislike about Willo Video Interviewing?**

The downsides to using Willo are some of the limits around scorecards, and some details you can't change. I understand not changing questions, but I wish I could make a better fitting scorecard now that I understand more of what I am looking for in candidates without staring a whole new interview.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

We use this rather than a traidional phone screening. The problem was weeding out candidates who fill out an application, schedule an interview time, and then no show. Now the ball is in their court to complete the interview and we can screen and move them through the interview process. It also is allowing us to screen more candidates faster. When there is a large influx of candidates they dno't have to wait on my calendar, they can complete their screening on their timeline.

**Official Response from Rachel Thomson:**

> Thank you so much for your review! We’re thrilled to hear that Willo has helped speed up your hiring process and given you more flexibility to screen candidates on their timeline. It’s great to know our platform has become such a valuable part of your workflow.

We appreciate your feedback on scorecards. Willo actually offers fully customizable scorecards that you can build to fit your evaluation criteria perfectly. You don’t need to start a new interview to adjust them. I’ve linked a support article here that walks you through how to set up and customize your scorecards.

If you need any help with this or anything else, our support team is always happy to assist. Thanks again for sharing your experience—we're so glad Willo is working well for you! 😊

  ### 13. Useful, but difficult to utilize with camera shy people.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Miroslav T. | Employee Relations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Willo Video Interviewing?**

It shortens the time that a candidate takes to give us his preferences, and also helps us introduce him to the client faster.

**What do you dislike about Willo Video Interviewing?**

It may not directly portray the skills and character of a person applying for jobs, as a lot of people are either uncomfortable or not used to filming themselves and answering questions about their job experience.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It enhances the candidate experience, as it allows for candidates to complete the videos on their own schedule. Often outside traditional working hours. 
I can review video responses when it suits me, saving hours spent in live interviews.
I can share and rate candidate videos, leading to better-informed decisions with less scheduling hassle.

**Official Response from Rachel Thomson:**

> Thank you for your thoughtful review! We're so glad to hear that Willo is helping you save time, speed up candidate introductions, and make more informed decisions with greater flexibility.

We completely understand that some candidates may feel camera-shy. One way to help ease this is by adding a short, friendly welcome video from the hiring team to reassure candidates and make the process feel more human. If you'd like help setting that up, our team is always here to support you! Thanks again for your feedback. 😊

  ### 14. Enhanced Hiring Transparency and Faster Candidate Assessment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Willo Video Interviewing?**

It gives us more transparency with the hiring panel, and we are able to assess candidates in a more timely manner. I like the fast forward option in the video.

**What do you dislike about Willo Video Interviewing?**

The lead time - we have to give candidates an appropriate timeframe to complete it.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Gives us more clarity in communication skills

  ### 15. Willo Video Interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike A. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Willo Video Interviewing?**

It saves our membership committees time in reviewing new applicants for membership.

**What do you dislike about Willo Video Interviewing?**

Because we use it for over 20+ BNI Chapters, It would be great if we could preconfigure a setting the applicant can choose, and then it sends the videos based upon our preconfigured settings to the right people.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Solves the issue of trying to coordinate calendars to conduct the interviews with multiple people.

  ### 16. Great Tool, But AI Detection Needs Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Willo Video Interviewing?**

It helps reduce the screening time, but due to the lack of AI detection, it sometimes 
adds extra work

**What do you dislike about Willo Video Interviewing?**

It doesn't always pick up when candidates are using AI for the answers

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It was supposed to cut down screening time for volume hiring you,

  ### 17. Efficient and cost effective way to screen through candidates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anya K. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Willo Video Interviewing?**

You can watch back the videos in your own time and you don't need to waste time listening to a whole interview if you know they're not a right fit straight away.

**What do you dislike about Willo Video Interviewing?**

It shows the question before you press record so they actually have a lot of time to think about the question before answering.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Helping me screen quicker through candidates that aren't suitable, that aren't actually that interested in the role, or that are bots/using AI to write application!

**Official Response from Rachel Thomson:**

> Anya, thank you for your review! We're really glad to hear that Willo is helping you screen candidates more efficiently and saving valuable time in your hiring process.

We appreciate your note about the question timing—Willo is designed to give candidates a fair chance to prepare, but we understand the balance you're looking for. Your feedback is valuable, and we’ll keep it in mind as we continue to improve the platform.

Thanks again for choosing Willo! 😊

  ### 18. Great tool for busy hiring periods

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irene S. | Recruiter and HR, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Willo Video Interviewing?**

It is completly adaptable to what you need to ask: you can taylor each interview for any vacancy you have. They offer videos and also multiple choice so you can make the whole review procees even faster. The candidates can do it anytime, they have a very detailed description of how it works too so it is easy for everyone to understand.

**What do you dislike about Willo Video Interviewing?**

Cannot tell from a recruiter point of view, it is very useful

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Lack of time to schedule interview with all single candidates all over the globe

**Official Response from Rachel Thomson:**

> Thank you so much for your great review! We're really happy to hear that Willo’s flexibility and ease of use are helping you move faster during busy hiring periods, especially with global candidates.

From a recruiter’s point of view, one helpful tip is to use scorecards to streamline collaboration and ensure consistent evaluations across your team. It’s a simple way to make decision-making even more efficient. If you ever want to explore more features or best practices, our support team is always here to help!

Thanks again for choosing Willo 😊

  ### 19. Willo is the future of interviewing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kamelia . | Intern External recruitment, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Willo Video Interviewing?**

It saves a lot of time when it comes to interviewing people. Also, it can be reviewed several times to make sure no information is missed.

**What do you dislike about Willo Video Interviewing?**

Some people dislike the noon personal approach and cannot feel the personal connection during the interview.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It is saving lots of tie, it is easy to use, and the videos can be reviewed whenever convenient.
This is especially beneficial for a company dealing with a large pool of candidates

**Official Response from Rachel Thomson:**

> Thank you so much for your kind review! We're really glad to hear that Willo is saving you time and making it easier to review candidates thoroughly—especially when managing a high volume of applications.

We understand that one-way interviews can feel less personal for some candidates. To help with that, we recommend adding a short welcome video from the hiring manager to create a more human and engaging experience. If you'd like help setting this up, our support team is always here for you.

Thanks again for choosing Willo! 😊

  ### 20. Excellent Tool for Large Recruitment Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Willo Video Interviewing?**

We have multiple locations and have a consistent need for recruitment efforts. Utilizing Willo has allowed for an equitable expereince for all candidates across our footprint, improved oversight into initial interviews and provided our Store Managers with additional time to focus elsewhere. The platform itself is easy to use and set up and the team at Willo have been an excellent support. We are using the program daily and have been pleased with how this has improved our workflow.

**What do you dislike about Willo Video Interviewing?**

Simply due to the one-sided nature of this initial interview, we have recognized a diminished "human connection" with our candidates. However, we are combatting that by ensuring personal follow ups. One minor feedback is when editing an interview, you must click through each page as opposed to simply selecting the page that requires the edit.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Our Store Managers are responsible for the initial screening and each manager has a different interview style. As such, using Willo has allowed for an equitable and consistent experience for all candidates across our footprint. Additionally, since the Store Managers were responsible for screening, this prevented Leadership from having a necessary perspective into the candidate. Now, with a recorded Willo interview, all members of Leadership are able to review a candidate's response and guide Store Managers into building an effective team. Due to the nature of our business, we also see repeat applicants and Willo has built an effective bench and pipeline. Using this platform has also provided the Store Managers will additional time in their workday to focus on other efforts.

**Official Response from Rachel Thomson:**

> Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Willo has been a valuable tool in creating an equitable and consistent experience for your candidates while providing your team with more time to focus on other priorities. It's fantastic to know the platform has also improved visibility for leadership and supported your recruitment pipeline.

We appreciate your feedback on editing interviews and the "human connection" aspect of one-way interviews. It’s great to see how your team is addressing this with personal follow-ups. If you have any further suggestions or need assistance, our team is always here to support you. Thanks again for sharing your experience with Willo! 😊

  ### 21. Great addition to our HR toolbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadine H. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Willo Video Interviewing?**

It saves our managers time in the interviewing process and it is super user friendly!  It was so easy to set-up, and Faith, our rep, has been fantastic with any issues we may have which has been few and far between. It is part of my daily routine and is so easy to use.  Our managers have loved the addition of this to our interviewing process and it was very easy for them to learn the platform.

**What do you dislike about Willo Video Interviewing?**

I wish we could default the phone number to the US so I don't have to do the dropdown every time, and for US customers to have the date in MM/DD/YY format as it always throws me off.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo has enabled our managers to streamline the vetting process of all the applicants we receive applications for.  We are able to save time and money by utilizing the platform.

**Official Response from Rachel Thomson:**

> Thank you so much, Nadine, for your review! We're thrilled to hear how much time Willo has saved your managers and that the platform has become such an integral part of your hiring routine. It's also wonderful to hear that Faith has been a great support!

We appreciate your feedback on default settings for phone numbers and date formats. Input like this helps us continually improve, and we’ll pass it along to our team. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for choosing Willo! 😊

  ### 22. Streamlining Interviewing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa S. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Willo Video Interviewing?**

This allows me to get insight on body language, social awareness, and level of interest in the job that I was not able to obtain through a simple phone interview. It also frees up hours that use to be blocked off on my calendar for interviews that now can fit into a quick review a few times a week.

**What do you dislike about Willo Video Interviewing?**

I would like to be able to go back into an interview that I have created and add more questions if I relize something is missing without needing to create a whole new interview guide.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

This is a huge time saver for me. My calendar use to be overbooked and I did not have time for many other things I needed to do. This has been a game changer for me.

**Official Response from Rachel Thomson:**

> Thank you so much for your review! We're delighted to hear that Willo has been a game changer for your hiring process and is helping free up valuable time in your schedule.

On adding questions to an interview—you can edit and add questions as long as the interview hasn’t been published and received any responses. If the interview has already received responses, the quickest way to include additional questions is to duplicate the interview and add your extra questions.

I've also attached a link to our online support hub below, where you can find helpful guides on managing your interviews. And as always, our support team is ready to help if you need anything.

Thanks again for your feedback and for choosing Willo! 😊

  ### 23. So convenient for both the recruiter and the candidate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Willo Video Interviewing?**

The platform saves me so much time in comparison to previously calling each individual. They can also complete it in their own time, which is far more convenient when trying to schedule around work.

**What do you dislike about Willo Video Interviewing?**

It does remove some personal aspects of the recruitment process and can sometimes put off candidates.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Willo helps me shortlist applicants using our screening questions that I would previously call them for, this saves me a lot of time and I find that those who do complete the video interview are of good quality.

**Official Response from Rachel Thomson:**

> Thank you for your glowing review of Willo! We're thrilled to hear that our platform has significantly saved you time compared to calling each individual candidate. I've attached a resource to help you understand how much time and money you can save by using Willo!

We understand your concern about the personal aspects of the recruitment process. Striking the right balance between efficiency and personalization is important, and your feedback helps us improve. We're glad to know that despite this, you're finding high-quality candidates through our video interviews.

Thanks again for sharing your experience and insights. We appreciate your support!

  ### 24. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Willo Video Interviewing?**

A great platform and a game changer when receiving high volumes of applicants. Willo has saved us hours on interview time.

**What do you dislike about Willo Video Interviewing?**

If it allowed easy messaging in app to candidates to advice on next steps if successful or declines where not.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Cutting down on hours of interviewing with candidates who don’t meet criteria

**Official Response from Rachel Thomson:**

> Thank you so much for your review! We're thrilled to hear that Willo has been a game changer for your team and helped save valuable time during high-volume hiring.

We really appreciate your feedback on in-app messaging—it's a great suggestion. In the meantime, many of our users manage follow-ups through integrations or by directing candidates to next steps via the final interview screen. If you'd like support setting something like this up, our team is always here to help.

Thanks again for choosing Willo! 😊

  ### 25. Super easy to set-up for asynchronous interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2025

**What do you like best about Willo Video Interviewing?**

Able to process a lot of interviews asynchronously

**What do you dislike about Willo Video Interviewing?**

The page where they show interviews completed could do with a bit of a UI refresh

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

Handling lots of interviews and being able to complete them asynchronously

**Official Response from Rachel Thomson:**

> Thank you, Max for your review! We're so glad to hear that Willo is helping you efficiently process a high volume of interviews asynchronously. We also appreciate your feedback on the UI and will pass it along to our team as we continue improving the platform. If there's anything else we can do to enhance your experience, feel free to reach out. Thanks again for choosing Willo! 😊

  ### 26. Very user friendly and accessible for all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer  P. | Senior Talent Acquisition Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Willo Video Interviewing?**

It will faciliate and cut the recruiting process in 1/2 as the integration was easy. Also Willo has been easy to use. I will be using Willo more going forward and it has a lot of great features.

**What do you dislike about Willo Video Interviewing?**

So far, there has been no down side to Willo. The customer service was great.

**What problems is Willo Video Interviewing solving and how is that benefiting you?**

It cuts my interview process time in half. Applicants can apply who are actually interested and we can view them right away.


## Willo Video Interviewing Discussions
  - [What would you do to improve the number of candidates that complete a Willo interview?](https://www.g2.com/discussions/what-would-you-do-to-improve-the-number-of-candidates-that-complete-a-willo-interview) - 3 comments, 2 upvotes
  - [What is the best app for video interview?](https://www.g2.com/discussions/what-is-the-best-app-for-video-interview) - 1 comment
  - [How much does Willo cost?](https://www.g2.com/discussions/how-much-does-willo-cost) - 1 comment
  - [What are 3 advantages of video interviews?](https://www.g2.com/discussions/what-are-3-advantages-of-video-interviews) - 2 comments
  - [How does Willo interview work?](https://www.g2.com/discussions/how-does-willo-interview-work) - 3 comments

- [View Willo Video Interviewing pricing details and edition comparison](https://www.g2.com/products/willo-video-interviewing/reviews?filters%5Bsentiment_snippet%5D=1255402&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A59%3A09+-0500&secure%5Bsession_id%5D=febe65ad-9e7c-4093-a677-b8f57c1d1123&secure%5Btoken%5D=c1f396e6dfc384d9bb6c35c6c8c0ab2aca837929766b122c6bd1f3114c8d2dda&format=llm_user)
## Willo Video Interviewing Integrations
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [Avature](https://www.g2.com/products/avature/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [Integrately](https://www.g2.com/products/integrately/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews)
  - [Oracle Workforce Management](https://www.g2.com/products/oracle-workforce-management/reviews)
  - [Pinpoint](https://www.g2.com/products/pinpoint-software-pinpoint/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews)
  - [Teamtailor](https://www.g2.com/products/teamtailor/reviews)
  - [Tribepad](https://www.g2.com/products/tribepad/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)
  - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Willo Video Interviewing Features
**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform Content**
- Technology
- File Sharing
- Customization

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Activity Dashboard
- Interview Management
- Calendar Management
- Assessment Management
- Recruitment Management
- Feedback Management
- Application Management
- Email Management

**Additional Functionality**
- Resume Search
- Two-Way Audio & Video
- Reporting/Analytics
- Skill Assessment & Scoring
- Self Service Portal
- Live Video Interview
- Reminders
- Resume Database
- Question Library
- Social Media Integration
- Customizable Branding
- Session Recording
- Applicant Tracking
- Panel Interviews
- AI Copilot
- Commenting/Notes
- Interview Practice Session
- Pre-recorded Messages
- Video Conferencing
- Video Call Recording
- Generative AI
- Collaboration Tools
- Third-Party Integrations

## Top Willo Video Interviewing Alternatives
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (690 reviews)
  - [Hireflix One-Way Video Interviewing](https://www.g2.com/products/hireflix-one-way-video-interviewing/reviews) - 5.0/5.0 (434 reviews)
  - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - 4.8/5.0 (252 reviews)

