Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Membership Survey"
4.5/5
What do you like best about WildApricot?

Ease of use for tech averse people, modern look and feel and prompt, courteous tech support! Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

I would like to see how to flag "suspended" memberships Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A good event signup/management and email integration"
3/5
What do you like best about WildApricot?

I find the post email send data clear and comprehensive Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

There is some kind of bug with formatting emails, where it acts on its own, and even in the code I can't change it. Review collected by and hosted on G2.com.

Terri R.
TR
Terri R.
Virtual Assistant
Internet
Small-Business (50 or fewer emp.)
"WildApricot Rocks!"
5/5
What do you like best about WildApricot?

Membership and event management. We are able to capture pretty much any information we would like to upon registration of members or events. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

Limited functionality on the "store" feature. Currently there is not a way to charge one price for shipping but it is in the works. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"great for clubs"
4/5
What do you like best about WildApricot?

I like the automation of emails. All memberships are renewed automatically and the events are all automated too. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

a little tricky to use initially and to setup. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Tool for Beginners"
4/5
What do you like best about WildApricot?

I like the Wild Apricot Member Tribe FB Page for support.

The "help" section is extensive and they send out helpful emails with tips and tricks every week. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

Event Management is poor and the forms have limited customizable options.

Reporting is inconsistent...the same fields are not always displayed in the same order which makes comparing sheets difficult.

Many workarounds are needed to complete our tasks.

Customer service is friendly but, the company is pushing self-service for "help." It's understandable to keep pricing down, but it is cumbersome to learn. Review collected by and hosted on G2.com.

Becca D.
BD
Becca D.
Co-Founder & Executive Director
Small-Business (50 or fewer emp.)
"It's okay but there are better options that have more functions and are still affordable"
2.5/5
What do you like best about WildApricot?

I like the price - it's the most affordable association management system we've found. It works pretty well for event registration, too. It has saved me time, and made it easier to track and manage our members. I like to use it for our monthly webinar registration. Much easier than Eventbrite, which we had previously used. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

It isn't very user friendly. I haven't been able to get it to work for automating our membership renewals. It also doesn't have all of the functions that I'd like. I don't always get customer service responses in a reasonable time, and not all of my issues have been resolved. I don't believe they offer the least expensive option that we use anymore, either. Review collected by and hosted on G2.com.

Steve B.
SB
Steve B.
Business Functional Analyst, Salesforce
Small-Business (50 or fewer emp.)
"Does everything well, but nothing amazing"
0.5/5
What do you like best about WildApricot?

It's easy and all-in-one. I use this with a completely volunteer run organization that I'm a part of outside of my day job, and by using something like Wild Apricot we can mitigate the need for a half dozen separate systems that probably don't talk to each other easily, and do it all under one umbrella. We're a very small group and we don't need our IT needs occupying our time that's better spent elsewhere. Wild Apricot simply takes care of everything we need for our website, membership, events, online store, and much more. It's all in one place, it's relatively affordable, and it just eliminates the hassle for us. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

Although it does a lot, it does it all "well" but not "amazing". It's UI and features are miles behind other cheap or even free/open source alternatives. It's a bit of a clunky and dated interface, and even things like the blog capabilities of it don't come anywhere near what other blogging platforms, even simple ones, have to offer. They recently raised the price on the platform, but in my opinion they need to look at what competitors in each space are doing and make those areas of their platform better represent what the market is doing. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Wild Apricot as site builder, hosting, and emailing support"
4/5
What do you like best about WildApricot?

The emails look beautiful and professional and are easy to create and send. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

They issue a domain name and format that may not match your already established website. So you either redo your site's format, embrace the awkward change from one site to the other, or simply build your site through them in the first place. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy platform to manage non-profits"
5/5
What do you like best about WildApricot?

This website provides an all-one page to effectively manage non-profits. I use it to register people for events; it keeps track of current and past events, along with donations and whether or not a person has paid. It's easy to export information from as well. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

This can be hard to use in that sometimes you have to click back a few times just to get to the page you were on. Going into someone's membership page creates a strange loop that makes it hard to navigate back to an event page. Review collected by and hosted on G2.com.

Rebekah L.
RL
Rebekah L.
Industrial Organizational Psychology Graduate Assistant
Professional Training & Coaching
Enterprise (> 1000 emp.)
"Non-profit user management and website"
3.5/5
What do you like best about WildApricot?

Liked the membership management feature, especially the ability to bill. It is helpful that the ability to create a website comes with the user management capabilities. Review collected by and hosted on G2.com.

What do you dislike about WildApricot?

It's not very user friendly, there are features that require html knowledge. Review collected by and hosted on G2.com.