The best thing about the system is how easy it is to configure and learn. Some systems have a very complicated database setup process, but not Wild Apricot. Setting up membership levels, database fields for contacts and members is super easy to do.

The database import function is really powerful as well. It makes sure that all the data you import is correctly organized and validated against business rules in the system.

The other thing I like is that the system makes sure all administrators can participate in the management of the system. There is no limit to the number of administrators that can be assigned to the organization.

We also like the QuickBooks integration using the Wild Apricot QuickBooks Manager and customizing our website with WordPress and the Wild Apricot Text Manager. Both are products from NewPath Consulting (https://waxm.newpathconsulting.com). Review collected by and hosted on G2.com.

The website module while usable, doesn't create the most beautiful websites in the world. Luckily there are many Wild Apricot partners that can help create a beautiful website and customize it to our needs.

I am not a huge fan of the new email editor either. It is usable but it is somewhat difficult to create new email templates. I have figured out how to use it but it can be a bit more flexible, but like anything there's somewhat of a learning curve especially if you come from other systems. Review collected by and hosted on G2.com.

One of the best features of WA is online technical support. The client service reps are well versed and provide links to their help wiki as well as screenshots to show you how to accomplish your task. They also do not rush you along and out of the chatbox. They are concerned that you receive the best assistance and that you have an understanding and comprehension of what they have provided you to resolve your issue. Review collected by and hosted on G2.com.

I find that WA has limited capabilities in the invoice template arena. It is a bit inflexible when it comes to having various templates to be used. For example, New member message/template; Renewing member message/template; and other generic one-off needs for messaging. I would like to also see more flexibility in reporting for membership. Review collected by and hosted on G2.com.

Wild Apricot has been easy to set up and use, in my experience, easy to find answers to my questions and get help from customer service. The range fo services rolled into one package is key for me. Review collected by and hosted on G2.com.

Some idiosyncrasies, as all systems have, but mostly everything works well. Review collected by and hosted on G2.com.

Wild Apricot is a simple, all-in-one, solution to member management. It has allowed us to transition membership information from at least four sources to one. It allows easy access to contact our members via email. It has also provided a level of automation to our renewal process that we did not have previously. Review collected by and hosted on G2.com.

It is not fully customizable to your processes. We did have to adjust several of our processes to fit Wild Apricot. Additionally, the website templates feel old and outdated. They are functional, but could be improved. Review collected by and hosted on G2.com.

I like Wild Apricot because it keeps track of membership renewals and automatically emails reminders. Review collected by and hosted on G2.com.

The email editor for contacts and membership could be improved. Review collected by and hosted on G2.com.

Easy to use format, esp for people with little computer experience Review collected by and hosted on G2.com.

Give up a little flexibility in favor of standardization across platforms, but I recognize that this results in savings to customers. Review collected by and hosted on G2.com.

easiness in managing events, membership and pages Review collected by and hosted on G2.com.

some limitations in the looks of the website, templates. , but I am not experienced with those. Will be great to be able to create a modern-looking homepage Review collected by and hosted on G2.com.

Ease to reach help, set up events and track successes Review collected by and hosted on G2.com.

Accounting with my quick books and some of the options invoice reminders Review collected by and hosted on G2.com.

Once you learn the ins and outs of Wild Apricot, there is a lot that you can do. Review collected by and hosted on G2.com.

It is not super intuitive. Some features that work on the website creator do not translate to their email editor, fonts don't always save, etc. Review collected by and hosted on G2.com.

It is pretty easy to navigate. It tracks our data well. Review collected by and hosted on G2.com.

People constantly create a duplicate record with a second email address. It takes a lot of time to keep the database records clean. Review collected by and hosted on G2.com.