I like that I can self-manage the website and create events all on my own without having to reach out to someone to do it for me. If you are tech-savvy then it is relatively easy to navigate. There are many options for reporting and page setup. Review collected by and hosted on G2.com.

I dont like that there is not much live person support if you do have a question on how to navigate something. An actual help line would be great. Review collected by and hosted on G2.com.

This program allows you to design or use a template for an easy start-up website. What I like about it is that it integrates the association's function into the website, i.e., our membership process and events. Membership applications and renewals are handled through the website, including approval, invoicing, payments and reminders. Donations are handled through the website as well. Our events are calendared on the website. An e-mail template can be set up for each event and scheduled to send to a select group or entire membership notices about the event, confirmation e-mails, and reminders to those who have already registered. Members can log on to the website, update their information, and access "members only" pages. The website has an easy feature to create a membership directory with photos, link documents, and include your social media buttons. What I really like is the Wild Apricot app that compliments the website functions and membership has an app too to keep up with accounts and registrations! Review collected by and hosted on G2.com.

There is not a way to have a "dummy" member to test out features and before going live. Review collected by and hosted on G2.com.

We manage a variety of non-profit trade associations from a variety of occupations that almost always keep everyone...staff and volunteers engaged. It's a fast-paced way to make a living with rarely a dull moment.

Wild Apricot is good about updating the platform on a regular and consistent basis. They are careful not to make major changes without making sure the platform has been tested and adequate time is allowed to introduce new admin updates before it is understood by the staff impacted by the new process. Review collected by and hosted on G2.com.

There is always something to gripe about...just because we can! Seriously, little things, like not exporting to the latest excel format makes me grumpy. Having to delete the prior contact name (or part of the name) before beginning to search for the next potential contact for an email that is almost ready to send.

At the end of the day, we have very few things that we truly dislike; we've been with Wild Apricot through six different associations over the years and one went on to another platform under different management. Review collected by and hosted on G2.com.

I have used and setup over 30 Wild Apricot accounts for various membership organizations. I also use it daily myself for my own small business. It offers a very nice website (nice themes and flexible layout), excellent event management, contact and member management, and email newsletters all in one package that has always worked. The cost is reasonable when you consider all the features/management in one admin tool. Review collected by and hosted on G2.com.

There is little I don't like about the service. The only improvement area would be additional/newer themes to choose from. Like any website editor, you can make it your own but up-to-date and new themes makes it really easy to keep your website looking fresh. Everything else in Wild Apricot works exactly as you would expect. Review collected by and hosted on G2.com.

I appreciate that while they are constantly adding features, they do so without "losing" their basic navigation so you don't feel lost. It's our membership database, our payment system, our website, our CRM for members and prospects, our events management, the board archives. It is so functional that every time a member says "we should find a way to..." I'm able to say "we already can". For less tech-savvy users, who worry they will disrupt something, admin can assign how much they can touch down to the page level. Review collected by and hosted on G2.com.

They held their prices steady for a long time but now it seems that annual increases are the norm (gotta pay the developers who are programming all the enhanced features). Some of the dashboard tracking mechanisms can't be reset so "most logins" by someone who is no longer a paying member does not tell me who is my most active current member for example. As that person, whoever they are, would be a prime candidate to replace me one day; so knowing could lead to grooming or at least gauging their interest if not for my role for some other contribution to the leadership team. Review collected by and hosted on G2.com.

Not much, one of the organizations I am a member of is using this and that is how I became familiar with it. Review collected by and hosted on G2.com.

So much, It is not easy to navigate.

nothing is intuitive when it comes to adding an event.

if you don't save every page, you lose your info.

there are limits to how many emails, invites, and members can be added before you have to pay more.

there is a large time in sending out emails, so if you need to contact people asap, this is not the place to do it! Review collected by and hosted on G2.com.

Combines email communication, event management, and membership database into one efficient, user friendly platform. Review collected by and hosted on G2.com.

Does not create a web link for emails to use for websites or future sharing. International transaction fees. Integration with quickbooks is difficult and if you don't integrate, you'll have to deal with the confusion of their automatically generated invoices. No option to create forms. Review collected by and hosted on G2.com.

The system keeps good track of our associates. Makes it easy keep them up to date and manage the fees they pay to us. We use an API to interface to external sites and that works great. Review collected by and hosted on G2.com.

It's sometimes a little difficult to add or change card numbers for our associates. They forget to pay an invoice because it is on autopay and then CAN'T because the card expired and by the time they know that the invoice isn't still open! Review collected by and hosted on G2.com.

The member management features in Wild Apricot are very strong. I appreciate how easy it is to ascertain membership level, payment status, past interactions with our events and email newsletters. The events feature is very good. We run a lot of events and have had great success using Wild Apricot for registrations, email alerts for attendees and follow-ups. The email editor is very easy to use, and offers lots of options for custom design and branding, we we really love. I also appreciate how easy it to to see how long someone has been a member. It is a great product overall, we're really happy that we use it in our organization! Review collected by and hosted on G2.com.

The biggest area for improvement would be an easier way to edit the front-end, member-facing pages of our Wild Apricot website. While it is possible to edit the CSS files, it is very difficult compared to WordPress, Squarespace and other site building platforms, and we'd really like more capability to easily create a custom site on the Wild Apricot platform. We currently link our Wild Apricot events and registrations to a WordPress website, which we consider our main site for content. We use Wild Apricot as a secondary site for items related to membership like new sign-ups, renewals, event registration and those types of things. Review collected by and hosted on G2.com.

The database is extensible by our admin team, so it is easy to tailor the system to capture exactly the information that we need on members, event registrations, etc.

The event management function is amazing - we are able to use it for all manner of functions beyond its intended use (selling membership extras after initial signup, incident reports, guest visits) Review collected by and hosted on G2.com.

Security is not granular enough - it would be great to give our admin users more capabilities without giving them everything. Review collected by and hosted on G2.com.