I love the fact the Groove interacts with Salesforce and makes it a lot easier to log activity. Even attachments are stored with the emails. I am a...

Ability to run joint sales and marketing email campaigns. Marketing creates a template. Sales kicks it off. There's tracking to you let know which ...

I love the ability to customize. It allows much more autonomy to do what we need to do to find the prospects we need

The easy way in which e-mails can be copied to multiple cases allowing communication chains to be easily held in central places.