---
title: WidePoint Reviews
meta_title: 'WidePoint Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how WidePoint works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# WidePoint Reviews
**Vendor:** WidePoint Solutions  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About WidePoint
WidePoint Telecom Lifecycle Management Solutions are a fully-managed SaaS designed to increase visibility into telecom spend and reduce costs. Anchored by ITMS™, the industry’s most secure telecom management platform.




## WidePoint Reviews
  ### 1. Mobile Resource Management Innovations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johan P. | Data Scientist, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about WidePoint?**

More than anything else I like its end-to-end solution for complete lifecycle management of mobile devices. This encompasses end to end procurement, contract management and also decommissioning of devices at the EOL. The old and new can work together with Outlyer, the system that fits in without lots of IT shop changes. The platform is also built with an easy-to-use interface which simplifies user training and makes it easier for the team to pick up.

**What do you dislike about WidePoint?**

Reporting is not always immediate however and may be slower than we would prefer to allow real time cost assessment.

**What problems is WidePoint solving and how is that benefiting you?**

We are setting up the solution for our colleagues who sit on varied geographies and centralized management is crucial in those areas where we need to manage a lot of devices which needs extensive control over them it has worked very well and also secure.



- [View WidePoint pricing details and edition comparison](https://www.g2.com/products/widepoint/reviews?open_modal_url=%2Fproducts%2Fwidepoint%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fwidepoint%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-09+00%3A17%3A26+-0500&secure%5Bsession_id%5D=18f971db-3df4-47f5-80b5-638634384889&secure%5Btoken%5D=d3690cc69c5d249311232557c4b88486baafbbb4e779662298b76c3a89f316bd&format=llm_user)

## WidePoint Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM
- Procurement Management

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM
- Call List Management
- Call Center Management
- Performance Management
- Contact Management
- Unattended Call Management
- User Management
- Calendar Management
- Discount Management
- Inventory Management
- Audit Management
- Invoice Management
- Workflow Management

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM
- Third-Party Integrations

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Invoice Processing
- Call Monitoring
- Chargeback Tracking
- Mobile Line Compatibility
- Asset Tracking
- Customer Database
- Billing for Voice
- Alerts/Notifications
- Inventory Tracking
- Billing for Data
- Cost Tracking
- Self Service Portal
- Ad hoc Reporting
- Usage Tracking/Analytics
- Inventory Optimization
- Scheduled/Automated Reports

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