I like the ease of use and being able to handle my customers and invoice/payment system in one place. Review collected by and hosted on G2.com.

If anything might need more development. Review collected by and hosted on G2.com.

Being a popular service, the integration is very easy, so the process of selling web hosting is automated, without having to require an additional action. In addition, there is a wide variety of payment methods, to adapt to all countries Review collected by and hosted on G2.com.

They might consider a paid-for-life license price, which helps both them and their customers not have to deal with those recurring payments. Review collected by and hosted on G2.com.

The software is unique and is the best of the other service provider, like the instant provisioning of ordered services. the User interface is intuitive enough to provide a good navigation Review collected by and hosted on G2.com.

Customer support service is so annoying; you have to first pay for monthly service fee to get things resolved by the WHMCS team Review collected by and hosted on G2.com.

Integrates with many services and payment providers. It is a great solution to start, but at scale it has certainly limitations. You can see that they are focussed on cPanel, which can be great, however other panels have less proper support or no official support at all. Review collected by and hosted on G2.com.

They did not make their system fool proof nor logical. This can cost you money. Example issues are domains showing expired to your client so they do not pay for it while you still renew them with your supplier. Or incorrect data validation support or custom fields for certain TLDs. With a workaround it is supported, but not in a customer friendly way. Furthermore, they like price increases (as the parent company also likes). Review collected by and hosted on G2.com.

The software is so easy to use, like the ability to customize invoices which makes the invoice look more appealing; the inbuilt ticketing system enables me to respond to client's ticket from one place Review collected by and hosted on G2.com.

It requires technical knowledge to set up and customize the store template to look more beautiful enough. Review collected by and hosted on G2.com.

The best part of WHMCS is that our tech people loved it - it handled everything they needed, integrated with the company they used to receive the CDR info and ConnectWise which was used extensively for ticketing. Review collected by and hosted on G2.com.

On the other hand, the accounting department was not happy with the clunky way WHMCS worked. The reports are over-simplified and you cannot easily get a detailed monthly transaction listing for the invoices - an absolute requirement for us. We worked around the problems, but never really overcame them. Review collected by and hosted on G2.com.

Nothing anymore. It used to be the best option out there, but WHMCS just completely turned their back on long-time customers. Review collected by and hosted on G2.com.

They have turned into a greedy company and decided to make their "Owned License" completely obsolete and force long-time customers into a new monthly pricing scheme that will markup prices close to 3,000%. These guys sent me an email politely telling me they no longer care about my business any longer. They told me that I either move to their new licensing (more expensive and monthly) or essentially risk exploits and outdated code for the very software my business depends on to run. No warning, no heads up, nothing. "We don't care about you, effective immediately" is essentially what they are saying and I for one will not just smile and take it. Review collected by and hosted on G2.com.

EASY to integrate with other software, We built the store template on WordPress theme to give the complete good look of the website as well as the WHMCS integrations, Pricing is squite fair for medium enterprises and, support team provides good support whe a technical issue arise Review collected by and hosted on G2.com.

WHMCS majorly works well on native PHPMversions, and once you upgrade the PHP to the latest version of PHP 8.00, it will not work, and all the cron-job will stop running, yet you may be having some software that would require you to upgrade the version Review collected by and hosted on G2.com.

I have tried a couple of software for billing, and all could not give me satisfactory results; WHMCS is the best billing software I have come across, and I strongly recommend it to others.

Their customer service is world-class, and they are always keen to assist you. You should feel free to contact them for any larger or smaller issues; you can create all automation once for life, saving you more time doing manual activities Review collected by and hosted on G2.com.

The current version of WHMCS does not support PHP Version 8.0; when I upgraded my PHP TO 8.0 latest version, the part of my website where Installed WHMCS did not load and failed to work; I had to set the PHP version to the previous and things came to normal Review collected by and hosted on G2.com.

Support features. As a support agent and technician, the best I like about the WHMCS is the ability to respond to tickets from our clients, assign tickets to other support agents, and the ability to close access. This is fast and easy to provide support to product and service inquiries Review collected by and hosted on G2.com.

When the IP internet address is not static, WHMCS keeps auto-logging me out, and the WHMCS support team has no idea about this either. The software does not support the current PHP version of 8.0, which we currently have on our servers Review collected by and hosted on G2.com.