Convenient, I am able to use it on the computer or on my phone if I'm on the go. The template and schedule feature is also very very handy. Other companies don't have the on-the-go feature. Review collected by and hosted on G2.com.
Sometimes it is glitchy or sent from the wrong company number. Consistent updates and help videos would improve the experience. Also adding a feature so multiple people can get notifications for responses. Besides that, it works great Review collected by and hosted on G2.com.
