--- title: Whiplash Reviews meta_title: 'Whiplash Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Whiplash works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-06-16' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Whiplash Reviews **Vendor:** Whiplash **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About Whiplash Whiplash provides shipping and fulfillment services to ecommerce businesses. ## Whiplash Reviews ### 1. Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Whiplash?** Speedy packing and shipping, good business partners, I like their portal too! Their whole team is really nice and we are happy to be working with them. **What do you dislike about Whiplash?** We've had issues with their tech team and integrations working properly in the past, but it is better now. **What problems is Whiplash solving and how is that benefiting you?** Packing and shipping orders to our customers! They also help process returns and in general produce high quality work. ### 2. Whiplash gets the job done but with some hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Abrar R. | Customer service representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Whiplash?** Whiplash fills in the gaps where the rest of the websites we use fall short. Whiplash makes it really easy to find things when the customers you are working with are clueless about when they ordered something, if they even ordered something, or where they shipped it to. Whiplash also makes it easy to see our inventory for specific products. It is the fastest way for us to see if someone's order did not ship because of overselling or if there was just a glitch in the system that stopped a product from being shipped in a timely manner. **What do you dislike about Whiplash?** When making returns or exchanges for big orders, if you make one mistake, you have to start the entire thing over instead of just restarting the one item. We have this one regular customer that for some ungodly reason orders 5000 dollars worth of pants and returns almost all of it every time. Since it is such a huge order, we cant process the return on our regular return site, Happy Returns. So Whiplash saves the day there. HOWEVER, when processing the return, we might accidentally click on one of the 40 items to return that she actually wanted to keep. If you make that mistake, you have to start the whole process over. It is so frustrating. **Recommendations to others considering Whiplash:** Don't expect it to solve all your problems but see it more as a nice gap filler for where other websites you may use might fall off. **What problems is Whiplash solving and how is that benefiting you?** It's the easiest way to find someone's entire order history. I like that when you enter someone's name, you see all their orders even if they've placed orders under different emails. It's just way quicker to find information versus other websites we use, such as Magento. ## Whiplash Discussions - [What is Whiplash used for?](https://www.g2.com/discussions/what-is-whiplash-used-for) - [View Whiplash pricing details and edition comparison](https://www.g2.com/products/whiplash/reviews?open_modal_url=%2Fproducts%2Fwhiplash%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fwhiplash%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A43%3A19+-0500&secure%5Bsession_id%5D=c3381069-8c43-4263-9f89-1055a0b0087a&secure%5Btoken%5D=602565e6ab9d15bfa152993c3d8f6499821860f8bed5fac44a291370dc293149&format=llm_user) ## Whiplash Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Supply Chain Operations** - Warehousing - Transportation - Inventory Management - Customer Experience Management - Client Management - AI Copilot - Workflow Management - Communications Management - Fleet Management - Rate Management - Contact Management - Returns Management - Warehouse Management - Document Management - Transportation Management - Dock Management - Shipping Management - Barcode/Label Management **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Administration** - Reports & Analytics - Status Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation - Accounting Integration - Third-Party Integrations - Cost Tracking - Activity Tracking - Sales Automation - Shipment Tracking - Reporting/Analytics - Inventory Tracking **Customer Management** - Customer Portal - Visibility - Billing **Logistics** - Cross Docking - Receiving - Pick & Pack **Additional Functionality** - Activity Dashboard - API - Purchase Order Management - Sales Trend Analysis - Multi-Location - Data Import/Export - Vendor Management - Sales Order Management - Order Entry - Price Optimization - Dropshipping Services - Real-Time Updates - eCommerce Management - Warehouse Management - Inventory Optimization - AI Copilot - Forecasting - Online Catalog - Channel Management - Shipping Labels - Shipping Management - Price/Margin Management - Data Synchronization - Product Data Management - Monitoring - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - EDI - Real-Time Data - Generative AI - Inventory Replenishment - Inventory Management - Product Catalog - Order Management - Multi-Channel Management - Retail Inventory Management - Product Information Management - Supplier Management - Sourcing Management - Customer Service Management **Analytics** - KPIs - Dashboards - Custom Reports **Analytics** - Worker performance - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Additional Functionality** - Inventory Control - Barcode/Ticket Scanning - EDI - Billing & Invoicing - Reporting/Analytics - Quality Control - Order Fulfillment - AI/Machine Learning - Route Optimization - Drag & Drop - Business Process Automation - Demand Forecasting - Generative AI - Third-Party Integration - Alerts/Notifications - For 3PLs **Inventory Management** - Customer Portal - Cycle Counting **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications ## Top Whiplash Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (339 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.8/5.0 (306 reviews)