Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Wherewolf App"
0/5
What do you like best about Wherewolf Waivers?

The initial idea of the app was great but we did not get what was demonstrated to us. Review collected by and hosted on G2.com.

What do you dislike about Wherewolf Waivers?

The app that was demonstrated was not what we ended up with and we had to pay extra Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"No follow up"
0/5
What do you like best about Wherewolf Waivers?

1. The concept was good but when it was not compatible there was no refund

2. We did not use the app and after countless emails asking to stop they keep charging for the one year subscription.

3. Was told they would try another option had no reply. Review collected by and hosted on G2.com.

What do you dislike about Wherewolf Waivers?

Paying close to NZD$4000 and having nothing to show.... RIP OFF DO NOT USE THEM Review collected by and hosted on G2.com.

Tui M.
TM
Tui M.
Business Operations Manager
Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"Great service"
3.5/5
What do you like best about Wherewolf Waivers?

While we haven't finished our process with Wherewolf yet, they have been very helpful every step of the way in getting things set up. Review collected by and hosted on G2.com.

What do you dislike about Wherewolf Waivers?

There wasn't clear enough communication around who our new account manager was going to be once Alex left. Also, it would be great if you could make the app android friendly rather than only available on Apple. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"User friendly and easy to use app "
4/5
What do you like best about Wherewolf Waivers?

Wherewolf check in app is really easy to use once we go through the tutorial. Our customers have no issues with it and most are impressed of how efficient and easy it is. Review collected by and hosted on G2.com.

What do you dislike about Wherewolf Waivers?

The app is not very stable, it can crash at any time even after we did a lot of troubleshooting. Review collected by and hosted on G2.com.

Response from Philip Ellison of Wherewolf Waivers

Hello,

Thank you for taking the time to review Wherewolf - I'm glad you and your customers are enjoying using our software!

I'd love to help rectify the issues you've been having with your iPads. We're constantly striving to improve our system and provide a flawless arrival process to all of our customers.

Please email support@wherewolf.co.nz with a brief outline of the issues you've been having, and the team would be more than happy to look into it!

Thanks again!

Phil

Wherewolf Support