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# WhenToWork by TCP Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by WhenToWork by TCP but has limited features.  
  
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Tired of paper schedules and software that does far more than you need? WhenToWork is simple to use, built for how your team already works, and priced right for seasonal and small teams. From templates to work preferences to mobile shift trading and reminders, it gives managers the control they need and employees the flexibility they expect. No learning curve and no big software price tag. With WhenToWork, you can: Build the best schedule fast: Create and adjust shifts in minutes using drag-and-drop tools, schedule templates, and auto-fill. Improve coverage and avoid last-minute scrambles: View availability and staffing gaps at a glance to stay ahead of no-shows and overtime. Empower your team with more flexibility: Let employees trade shifts, pick up open slots, and request time off with built-in manager approval. Keep everyone in the loop: Send automatic shift reminders and updates via email, text, and in the app so no one misses a change. Manage multiple teams with ease: Create and view schedules by role, department, or location all in one place. No tab toggling required. Whether you're managing a small business, seasonal crew, or large department, WhenToWork gets scheduling done fast without slowing down your day.

* * *

Seller
[TCP Software](https://www.g2.com/sellers/tcp-software)
Discussions
[WhenToWork by TCP Community](https://www.g2.com/products/whentowork-by-tcp/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Lynn Ehlers

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

20 months

[
View More Pricing Information
](https://www.g2.com/products/whentowork-by-tcp/pricing)

## Top-Rated Alternatives

[

 ![When I Work](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "When I Work")

When I Work

4.4/5(399)

](https://www.g2.com/products/when-i-work/reviews)

[

 ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase")

Homebase

4.6/5(564)

](https://www.g2.com/products/homebase/reviews)

[

 ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam")

Connecteam

4.6/5(3,505)

](https://www.g2.com/products/connecteam/reviews)

[
View All Alternatives
](https://www.g2.com/products/whentowork-by-tcp/competitors/alternatives)

## User Insights

Average based on 98 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/23/2018

"W2W review"

5/5

What do you like best about WhenToWork by TCP?

It’s really clear about everything which is great!! Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I wish the interface could be a bit more intuitive Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

Read shifts carefully. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

Scheduling is a breeze, especially adding and dropping and trading shifts Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

5/6/2018

"great website"

5/5

What do you like best about WhenToWork by TCP?

i love that employees can put their preferences for when they work Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

there used to be preferences for choosing your hours as either "cannot work", "prefer to work", and "can work" or something along those lines. now i think they got rid of a level where you just put when you cannot work and when you can. but you can't say when you PREFER to work. being able to work and preferring to work at certain times is a big difference and this feature used to exist however now i noticed that its not there anymore. Also, on the employer side (the one who owns the business and is making schedules) you guys contact us WAY TOO OFTEN!! STOP WITH ALL THE EMAILS ABOUT SUPPORT! its harassment at this point and i've emailed you guys back asking to please stop checking in on me and that i will contact you if i have questions Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

i create a schedule with it and don't have to reply on people emailing their hours every week anymore Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Alissa J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alissa J.")
AJ

Alissa J.

Dance Instructor and Choreographer

Small-Business (50 or fewer emp.)

6/12/2018

"Great tool for all employees. "

5/5

What do you like best about WhenToWork by TCP?

I like how easy it is to use and the app is a life saver. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

It will show your next shift, not your current shift on the app and it does get a little confusing sometimes. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

It is a great tool that we all use to set our availability and to have our schedules right there. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

ME

Michael E.

Mid-Market (51-1000 emp.)

9/17/2018

"Great convient system to organize staff"

5/5

What do you like best about WhenToWork by TCP?

The ability for staff members to find coverage for each other without having to go through the manager Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

There is a limit for how many weeks you can repeat your work preferences Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

Staffing and organizing the staff so no shift is missed Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Andy K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy K.")
AK

Andy K.

Fitness Coordinator

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/28/2017

"Killer Scheduling and Shift Management Software"

5/5

What do you like best about WhenToWork by TCP?

It's super easy to assign shifts, find out what shifts are missing, create schedules, etc. This is miles better than the current software we have to use. The use for the students was quite easy too. I didn't have to do much work on the back end of it after the schedule was completed. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

Not really a whole lot. I wasn't aware if there was an app or not at the time of use. I don't know what else whentowork does besides scheduling. Make sure you delete people that are no longer working for you if you have lots of turnover like we did with students. I'm not sure how much but you're charged per user I believe. Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

I never used anything but the scheduling software and shift management portions of whentowork but it was a killer product. We currently cannot use cloud based software (dropbox, etc.) at my workplace so whentowork is not allowed. It's much easier to use than our current one. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

Scheduling many student worker shifts and managing an entire facility. We scheduled weight room attendants, instructors, intramural officials, lifeguards, our whole staff really. Review collected by and hosted on G2.com.

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1/30/2018
Validated ReviewerSource: Seller invite

AD

Al D.

Assistant Director

Mid-Market (51-1000 emp.)

1/23/2018

"solid software and flexibility in pricing"

3.5/5

What do you like best about WhenToWork by TCP?

I like how free of glitches the software has been, especially compared to other scheduling softwares I have used in the past. I also enjoyed the basic layout and model on the front end user side with powerful tools and reports available for the administrator. The best feature which other online scheduling softwares lack is the ability to look at history for specific shifts. So when you look at the history option it will tell you when the shift was created, to who it was assigned and who assigned it (based on who is logged in) and any information or movement done on that shift. When employees complained that said shift appeared out of no where or wasn't there originally, we could easily bring up the history of it and show them everything attributed to it. This helped created in creating a better and more improved sense of responsibility among employees. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

the constant reloading of the webpage when making any changes. When doing big builds into the scheduling or adding new staff or permissions the amount time rescrolling to the appropriate spot causes a slow down in productivity. Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

If you need basic, but comprehensive online scheduling options with a very reasonable price, this is where you should be headed. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

We have scheduled for various areas under the same account without the front end user being bogged down by too much info by splitting the account to seperate groups/admins Review collected by and hosted on G2.com.

Show More

1/30/2018
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

1/23/2018

"A great scheduling tool"

4/5

What do you like best about WhenToWork by TCP?

I haven't used this app as an employer. I've only seen the capabilities of the app from an employee's perspective. What I like best is that it's a great application that allows you to message your manager and see your schedule online. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I dislike that not all features are app friendly on the mobile application. If you need to update your work time preferences, it launches you into a web page on your web browser. I wish you could access everything directly on the app. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

WhenToWork has many benefits. First, you can keep every employee's information organized and in one place. You no longer need to keep spreadsheets with each employee's availability and preferences. The employee can update his/her working preferences any time. Second, the employer can post any open shifts and employees can request to pick it up. This saves time and eliminates having to ask around if anybody can pick up an extra shift. Also, employees can pick up other employees' shifts on the trade board. I work in a concessions department for a hockey arena that has around 200 employees in the concessions department alone. I don't know nearly half my coworkers, and I wouldn't know where to start asking employees in person if they could pick up a shift I wouldn't be able to work. WhenToWork easily lets me post to the trade board for everyone to see. Review collected by and hosted on G2.com.

Show More

1/28/2018
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![LaToya B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LaToya B.")
LB

LaToya B.

Associate Director of Rec Programming

Mid-Market (51-1000 emp.)

12/13/2017

"Over 200 Employees to Schedule - Breeze!"

5/5

What do you like best about WhenToWork by TCP?

The software is user friendly, has the capability of scheduling large and small numbers of employees, is accessible from your desktop, laptop, or cell phone, and allows shifts to be picked up and traded. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

The only feature I would extend is being able to import schedule templates for more than one week at a time. We schedule for the whole semester, but can only do one week at a time. Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

You can't be the price for the capability this software offers! Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

We solved using an Excel spreadsheet as a way of tracking who is working, the number of employees on each shift, and the the number of hours each employee works each week. Our employees cannot go over 8 hours in a day or 30 hours in a week. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Shreya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreya N.")
SN

Shreya N.

Undergraduate Research Assistant at NC Jaycee Burn Research Laboratory

Mid-Market (51-1000 emp.)

1/4/2018

"Used this program to keep track of my weekly hours. "

5/5

What do you like best about WhenToWork by TCP?

I like the fact that there is an app available for me to use as well. I was able to use this program to connect with my coworkers, boss, and keep track of my hours. I liked that I was able to do so much through the program and the fact that I could use it straight from my phone whenever I needed to. It was really significant in me figuring out my hours and such without having to search through emails or keep track of changing schedules. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

One thing I would improve about the program was the aesthetics, but the functionality was really great. There wasnt much that I didnt like about the app as it was one of the first apps I had used of its kind and it was super useful. Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

I liked it a lot. It was really helpful for me to use while I worked at the Student Stores at my college campus. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

When using WhenToWork, I was able to see all my hours as they were updated weekly and daily. Not only was I able to do this, but I was able to communicate and exchange hours with coworkers through the program and get immediate changes in my schedule. Because the program is such real time, it was very useful with my busy student schedule. I was able to look at it and refer to it whenever needed and get all the information I needed to be the most effective worker. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Aleese G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aleese G.")
AG

Aleese G.

Program Manager 2

Higher Education

Enterprise (\> 1000 emp.)

1/11/2018

"Easy to Use"

3/5

What do you like best about WhenToWork by TCP?

Since you can post the shifts on the app, it makes it easier for other employees to take the shift for you if you cant work it. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

since all shifts can be posted on this app a lot of times all the shifts are taken quickly. Which isn't a bad thing for the company but not desirable for the user Review collected by and hosted on G2.com.

Recommendations to others considering WhenToWork by TCP:

it is a great app to use for your business. It is easy to operate, puts everything in a centralized location, and is a great communication tool to have with your employees. I have been on the user side and the administrator side and I highly recommend this app especially if your business is driven towards a large amount of part time employees. Review collected by and hosted on G2.com.

What problems is WhenToWork by TCP solving and how is that benefiting you?

Since everything is posted in a centralized location you do not have to call multiple employees, everyone can see it on the app. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about WhenToWork by TCP? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about WhenToWork by TCP
](https://www.g2.com/products/whentowork-by-tcp/discussions/new)

GU

Guest User

What are the benefits and challenges of using WhenToWork for employee scheduling, and what features do you find most valuable?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-whentowork-for-employee-scheduling-and-what-features-do-you-find-most-valuable)

GU

Guest User

What is WhenToWork used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-whentowork-used-for)

[
View all Discussions
](https://www.g2.com/products/whentowork-by-tcp/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

20 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/whentowork-by-tcp/pricing)

WhenToWork by TCP Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d1b871b0ff1a3367a1d1277f271bfcea/when-i-work.jpg "Product Avatar Image")

When I Work

4.4/5(399)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Product Avatar Image")

Humanity Schedule by TCP

4.3/5(1,128)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ea54b35c4bc97fdbc8eb4429eca8bf2/homebase.png "Product Avatar Image")

Homebase

4.6/5(564)

[
Compare Now
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##### 
##### WhenToWork by TCP Features

Platform Basics

Dashboard

Performance

Platform Additional Functionality

Mobility

[
View More Features
](https://www.g2.com/products/whentowork-by-tcp/features)

##### Categories on G2

[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software)

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