keykey m.
KM
keykey m.
model
Government Administration
Enterprise (> 1000 emp.)
"Great platform to keep down any confusion about when and where employees are scheduled to be."
5/5
What do you like best about WhenToWork by TCP?

I like that I can access my assigned shift so I can plan my week accordingly Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

There is nothing that I found to be displeasing about the software. I can access it from my mobile device, it doesn't consume much data or battery life. If there were any issues with this app, I haven't come across it yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Ambivalent"
3.5/5
What do you like best about WhenToWork by TCP?

I like that when to work can be used everywhere. On mobile browsers, on the app, and on the web. Its nice that you can trade shifts easily and see what everyone's shifts are for the week or the month. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I don't like that if you're trading shifts a lot you're at the mercy of your administrator to approve all of them and they only get one or two emails. I wish you could send a reminder or notification to approve the shift. I also don't like that sometimes you can set a schedule and your administrator can still schedule shifts despite those times. Also wish the design was just a little bit more aesthetically pleasing. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"We use WhentoWork to schedule all of the student employees in our facility."
4.5/5
What do you like best about WhenToWork by TCP?

The best feature of WhentoWork is the ease of use for our student employees. They can very easily log in, set preferences, view their schedule, request trades, and the like on a very short timeline. It is also quite easy to use from an administrative standpoint as adding shifts, creating new job descriptions, and approving shift trades, drops, and pick ups. Overall, it is one of the better products that we use. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

The reporting feature on W2W does not produce ideal results. There are 12 reporting options but it is very unclear which is which and what results will be produced. I often find myself having to try two or three different options before I get it right and am able to pull the data that I need. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"When 2 Work"
5/5
What do you like best about WhenToWork by TCP?

The mobile app is very useful and the multiple notifications are clear. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

Not much, honestly. Sometimes the app lags but overall it’s great. Review collected by and hosted on G2.com.

Sara T.
ST
Sara T.
Marketing Director
Small-Business (50 or fewer emp.)
"Great for Scheduling Multiple Locations"
5/5
What do you like best about WhenToWork by TCP?

We are easily able to login and view the day/week/month's schedule for each showroom and see who is opening, coming as a MID, or closing. It's also great for handling time-off requests along with entering notes about PTO, Sick Days, etc. Once the schedule is posted, each team member receives an email notification that alerts the scheduler that the schedule has been received by that team member! Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

It has a few levels to but once you use it a few times then it gets easier to navigate. Review collected by and hosted on G2.com.

KB
Karlee B.
Enterprise (> 1000 emp.)
"Great application for the workplace."
5/5
What do you like best about WhenToWork by TCP?

So easy to use to view the schedule of yourself and peers. easy to ask for time off and see approvals/denials. If you swap shifts in your job you can do it here too. I like that there's also an iPhone app Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

Nothing. Very easy to use as above. So far I have no complaints. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Used this tool for 4 years as a shift scheduling assistant"
4/5
What do you like best about WhenToWork by TCP?

This program is web based and very easy to request shift changes with coworkers. Since it is web-based, it updates in real time so it is clear when a change has been made. The other benefit is the ease of putting in your personal schedule and personal preferences to have it reflect in the program for others to see when requesting shift trades. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

When I was using the program there was no way to automatically copy your schedule from a web based calendar to the program. Everything had to be filled in manually. It may have changed since but for school class schedules that may not be consistent, it was a bit of a nuisance. Review collected by and hosted on G2.com.

Shauna S.
SS
Shauna S.
Enterprise (> 1000 emp.)
"Make Scheduling Easy"
4.5/5
What do you like best about WhenToWork by TCP?

The price is quite reasonable, especially with the Tiered system of paying a certain amount for X number of employees. The Help pages are the most helpful I've seen in a very long time. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

You cannot make a manager with read only access. We only want them to see all of the schedules, not adjust them.

Although we schedule certain positions, we are forced to send out all of them, even if out is a placeholder. Review collected by and hosted on G2.com.

Cara D.
CD
Cara D.
Saxophonist
Mid-Market (51-1000 emp.)
"Excellent scheduling tool"
4.5/5
What do you like best about WhenToWork by TCP?

It is so easy to fill out your availability! Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

The mobile site can be tricky when filling out availability. Review collected by and hosted on G2.com.

Prasiddhi J.
PJ
Prasiddhi J.
Director Of Transportation
Research
Small-Business (50 or fewer emp.)
"WhenToWork is ugly"
1/5
What do you like best about WhenToWork by TCP?

I like that i can paint my colors for availability Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

it is laggy and unorganized which i dont really like Review collected by and hosted on G2.com.