Verified User in Higher Education
IH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy to use, lightweight cloud scheduling solution"
4/5
What do you like best about WhenToWork by TCP?

When To Work is easy to set up by end-users and requires no IT implementation for easy use cases. That being the case, the deployment window can be concise and is easy to expand into multiple departments Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

From our standpoint, it doesn't feel like an enterprise system. The security settings and integration support appear to be a bit lacking. That isn't a show stopper for our use cases however. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Scheduling made easy"
4/5
What do you like best about WhenToWork by TCP?

I like that you have so many options for vowing your and your co-workers' schedules. You can see it visually by week or month, and you can choose just your shifts or everyone's shifts. Navigation between these options is easy. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

It is somewhat annoying to trade shifts because even if you and a co-worker have agreed on an arrangement, you can only submit a request for supervisor approval and not just orchestrate the exchange. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"User friendly but get be complicated"
4/5
What do you like best about WhenToWork by TCP?

This is great for multiple employees with changing schedules. The software makes it easy to switch shifts and change shifts if need-be. Very basic and easy to use. You wouldn’t need to be a computer genius to learn this software. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

The display wasn’t my favorite. Sometimes it can be easy to read the wrong schedule. Review collected by and hosted on G2.com.

Elizabeth C.
EC
Elizabeth C.
Undergraduate Research Assistant
Small-Business (50 or fewer emp.)
"Scheduling Staple"
5/5
What do you like best about WhenToWork by TCP?

It is so easy for employees to set preferences, request time off, and trade shifts. The bulletin board and direct message features are a great way for the staff to communicate on a work website, instead of needing to exchange phone numbers. The app is also very convenient and extremely user friendly. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I have not encountered any uses with this software, and I have used it for 5 years. Review collected by and hosted on G2.com.

Megan M.
MM
Megan M.
Food Service Worker (Catering)
Mid-Market (51-1000 emp.)
"Super simple app for checking shifts"
5/5
What do you like best about WhenToWork by TCP?

I really like that the program sends me an email when my shifts have been updated/posted for the next week. I also like that it shows me other shifts that are available for picking up if I ever have to time to pickup some more shifts. It’s super easy and clear to read everything, whether it’s when I’m working, how many hours I’m working a week, or when I could possibly pickup shifts. This program works very well with mobile devices too, so that’s very nice and handy. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I dislike that sometimes the shift trade board looks a little jumbled up and crowded, making it a little hard to read sometimes. However, this only happens when a large amount of shifts are on the trade board, which doesn’t usually occur for me. Review collected by and hosted on G2.com.

DA
Darien A.
Assistant Director
Enterprise (> 1000 emp.)
"An Imperfect, but Useful Scheduling Tool"
3/5
What do you like best about WhenToWork by TCP?

My favorite aspect of When to Work is the ease of use. It is very logical how to do each thing through both the online website and the app. As a manager and scheduler, I like that I can save templates of schedules that I repeatedly make and that I can autofill those shifts without much thought. The ability to check schedules both online and on your phone is useful in that it provides a variety of ways to easily access ones schedule. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

My only complaint with When to Work is that lately not all shifts have been showing up on a person's schedule when using the app in only certain "views". A shift will show up on a computer and in some phone views, but not on the home page or upcoming shifts page. When I'e communicated this with When to Work support they tell me that this happens because the app has not refreshed. However this doesn't make sense, becuase no updates have been made recently when this occurs. Review collected by and hosted on G2.com.

AP
Alisha P.
Circulation Surpervisor
Enterprise (> 1000 emp.)
"WhenToWork Is An Amazing Tool"
5/5
What do you like best about WhenToWork by TCP?

WhenToWork is great! I can separate my student workers by area they work, schedule them however far in advance I want, send out messages to select groups or everyone at once, and so much more. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

I wish I could select multiple shifts to delete at once, instead of having to do it one at a time or delete the whole schedule. I also with there was a drag and drop option for moving shifts. It'd make it so much easier than having to go in and manually change the beginning and end times. I would also love if WhenToWork could create something that allows students to use the program to clock in and out. This would cut out a lot of extra work. Review collected by and hosted on G2.com.

Tace C.
TC
Tace C.
Associate Director of Dining Services
Hospital & Health Care
Enterprise (> 1000 emp.)
"Effective way to schedule a large number of employees"
4/5
What do you like best about WhenToWork by TCP?

The schedules are easy to read when they are posted. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

It can be a little complicated to import new schedules from templates or previous weeks. When you scheduled hours or number of shifts from week to week change it is a little more cumbersome to work with. Review collected by and hosted on G2.com.

JP
Justin P.
Staff Coordinator
Small-Business (50 or fewer emp.)
"Great for big and small business structures!"
5/5
What do you like best about WhenToWork by TCP?

It is great and my entire work staff loves it. It’s also great and very easy for team to request time off or switch shifts. Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

The app can be better. I rather use it through safari or google chrome than the app. Their customer service team can also vary from very helpful associates to very rude and incompetent associates. Review collected by and hosted on G2.com.

Shaunna W.
SW
Shaunna W.
Emergency Medical Scribe
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about WhenToWork by TCP?

There are colors, red, green, and pink, to indicate preferences of when you do/don’t want to work Review collected by and hosted on G2.com.

What do you dislike about WhenToWork by TCP?

None that I can think of. I like all of its features/qualities Review collected by and hosted on G2.com.