It's really easy to see important information upon opening the app - my next scheduled shift, who else I will be working with, and requests for time off or coverage. I like getting a reminder notification that I have a shift starting soon or I'm still clocked in to a shift that already ended. It's also easy to see my current timesheets. Review collected by and hosted on G2.com.

I wish there were a little more customization, such as being able to see the schedule laid out for the entire month, rather than just by the week. Review collected by and hosted on G2.com.

The communication features. The workchat is nice. Review collected by and hosted on G2.com.

I think the thing I dislike most about WIW is the integration features lack. It doesn't sync well with the other apps we use in my company. Review collected by and hosted on G2.com.

I use When I Work for scheduling my work and it helps make it faster. I like that I can share my schedule with my teammates easily. My team can see my calendar and book their calendar according to mine. The initial setup was very easy. Review collected by and hosted on G2.com.

Integration with other software would be nice, like integration with Atlassian tools. Review collected by and hosted on G2.com.

This is an easy, straightforward platform to use for scheduling both large and small teams. It also offers a variety of forecasting tools and labor breakdown techniques. Review collected by and hosted on G2.com.

There isn’t a thing I dislike about When I Work! They’re always updating it and keeping the app appealing and easy to use. Review collected by and hosted on G2.com.

Easy and streamlined to use—nothing is too difficult to understand. The emails and notifications to my staff are also helpful for shift reminders. Review collected by and hosted on G2.com.

Shift swapping can feel a bit tedious at times. I wouldn’t call it abysmal by any means, but I’d really like to see a little refinement to make the process smoother. Review collected by and hosted on G2.com.

The ease of seeing people's availability and unavailability, especially for a company that staffs a lot of part time people. I also like that I cam assign different tasks and job level settings for the staff. Review collected by and hosted on G2.com.

How the staff cannot understand ROs vs general availability Review collected by and hosted on G2.com.

What I like best about When I Work is how easy it makes to file leave. It also helps me to stay organized, reduces confusion about my shifts, and saves time for me as a everyday user of this. The email notification also makes it convenient to check my sched. Review collected by and hosted on G2.com.

One downside of When I Work for me is that notifications can sometimes be overwhelming on my email. Review collected by and hosted on G2.com.

It's very user friendly - takes away hours of scheduling and simplifies it with just dragging shifts to the appropriate employee and VOILA! Done in a matter of minutes. I love that it integrates with any phone calendar so all staff can see when the work without downloading an app. Review collected by and hosted on G2.com.

I wish we could pay per an employee and not bundles of 5 Review collected by and hosted on G2.com.

Open Shifts is a game changer. In transportation with part-timers and seasonal, we need that fluidity. Review collected by and hosted on G2.com.

It's a bit more rigid as a punch-in time clock and our weird scheduling doesn't always align. Review collected by and hosted on G2.com.

What I like best about When I Work is how easy and intuitive it is to use for both managers and employees. The app makes scheduling, shift swaps, and time tracking incredibly simple and organized. I really appreciate how it keeps everyone on the same page through instant notifications and clear communication features. It has saved our team so much time and eliminated confusion about shifts or availability. The interface is clean, fast, and user-friendly, even for people who aren’t very tech-savvy. Overall, it has made managing our team more efficient and stress-free — it’s truly one of the best scheduling tools I’ve ever used. Review collected by and hosted on G2.com.

There’s very little to dislike about When I Work, but if I had to mention something, it would be that sometimes notifications can be delayed or missed depending on the user’s phone settings. It would also be great to have a few more customization options for reports and shift views. However, these are very minor issues compared to how well the app performs overall — it’s still one of the most reliable and efficient scheduling tools out there. Review collected by and hosted on G2.com.