I like that When I Work is fairly intuitive. I appreciate that we can track team members' lack of availability there. I like the ability to customize shifts so you can clearly designate if one is going to be for a different kind of activity. It's not just about being on or off but what you're doing that day, which is helpful. I also like that you can add shift tasks, and there's a lot of customizability. Review collected by and hosted on G2.com.

I find that the text notifications can be a bit obnoxious. I get a notification every single time if someone's signing off or on, and it didn't map very closely to our actual geographic location, so that's a bit annoying. Also, I'm not sure if When I Work sends out an email if I change a schedule, or it might just be easy for folks to miss. I think probably due to the number of automatic notifications you get, it might be easy to tune them out sometimes. I wish that you could copy a shift from the mobile app. It seems a lot easier to schedule on my desktop. Review collected by and hosted on G2.com.

Our team loves it. We've been with other systems before and this is the easiest and just enough features for what we need. Review collected by and hosted on G2.com.

We have both Contactors and Employees. There is no custom integration with Quick Books Payroll Canada. Otherwise, it's a very nice app. Review collected by and hosted on G2.com.

What I like best about When I Work is how user-friendly and efficient it is for managing schedules and communication. It makes it easy for staff to view shifts, request time off, and swap shifts, which reduces confusion and saves time. The clear layout and real-time updates help keep everyone on the same page, allowing us to focus more on our work and less on scheduling logistics. Review collected by and hosted on G2.com.

What I dislike about When I Work is that it can feel limited when schedules change frequently or when more detailed notes are needed for specific shifts. Some features, like advanced reporting or customization, are not as intuitive and can take extra time to navigate. At times, notifications can also be overwhelming or easy to miss, which can cause small communication gaps if staff aren’t checking the app regularly. Review collected by and hosted on G2.com.

I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it allows us to accomplish our business's needs. Initial setup and adding additional employees is very, very simple. Review collected by and hosted on G2.com.

The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to push further notifications to employees. Sometimes our employees struggle with getting the notifications, a texting feature where it pushes messages to employees would be a great add on. Review collected by and hosted on G2.com.

I use When I Work for scheduling staff in my store and managing hours. It simplifies scheduling and allows staff to swap amongst themselves. In particular, I love the prebuilt schedule patterns. It simplifies and allows one to get a schedule put together rather quickly without having to sit down and add everybody's hours individually. I can just grab a preset schedule and drop it in per staff. The initial setup of When I Work was very easy. I don't have anything to add to that; I like it. Review collected by and hosted on G2.com.

I like the product - no complaints. Review collected by and hosted on G2.com.

I like that I can easily view the team’s schedule, and I appreciate being able to share my open staffing needs across departments. Review collected by and hosted on G2.com.

Sometimes, in the phone app, I’m not able to see everyone’s schedule. Review collected by and hosted on G2.com.

I like the ease of adjust staff clock in and out times. I also enjoy how you can duplicate a schedule. It saves a lot of time. Review collected by and hosted on G2.com.

Sometimes the platform can be slow when adjusting hours. Review collected by and hosted on G2.com.

I like the functionality of When I Work. I find it pretty user-friendly, and it works well in the university setting with student workers. It makes scheduling easier, especially with 60 plus employees, and saves us time by reducing the legwork needed to organize and restructure schedules weekly. Review collected by and hosted on G2.com.

As far as I know, the app doesn't allow for a mass delete of multiple shifts vs the whole schedule. There are some limitations with getting reports outside of absences sent to my email on demand. Review collected by and hosted on G2.com.

It is very user friendly on the admin side and employee side. Review collected by and hosted on G2.com.

the price of it is a bit much for employers with 25-30 total Review collected by and hosted on G2.com.

It has been useful to synchronize the employee scheduling of the staff. It is great to track the time and offers reminders that are easy to understand. We use When I Work frequently. Review collected by and hosted on G2.com.

When I work has been least helpful to log the information that we need from the staff with the data from clients. It also takes some time to change schedules with deliberate actions and not as swiftly. Review collected by and hosted on G2.com.