--- title: When I Work Reviews meta\_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 398 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 398 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### When I Work Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. [(61 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews)

Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. [(43 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews)

Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. [(42 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews)

Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. [(25 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews)

Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. [(22 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews)

Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. [(15 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews)

Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews)

Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews)

Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews)

Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of When I Work

##### 1. Ease of Use

Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff.
[
See 61 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.")
BN

Bree N.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlined Scheduling with Seamless Payroll Integration"

What do you like about When I Work?

I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot

 ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.")
MP

Mathnasium of P.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Scheduling Made Easy"

What do you like about When I Work?

I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a

##### 2. Scheduling

Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity.
[
See 43 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.")
MP

Mathnasium of P.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Scheduling Made Easy"

What do you like about When I Work?

I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Cool Scheduling and Data Features That Make Planning Easy"

What do you like about When I Work?

The scheduling features are cool especially the data features.

##### 3. Scheduling Ease

Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks.
[
See 42 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.")
MP

Mathnasium of P.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Scheduling Made Easy"

What do you like about When I Work?

I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Cool Scheduling and Data Features That Make Planning Easy"

What do you like about When I Work?

The scheduling features are cool especially the data features.

##### 4. Time-saving

Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization.
[
See 25 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.")
BN

Bree N.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlined Scheduling with Seamless Payroll Integration"

What do you like about When I Work?

I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot

 ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.")
WL

William L.

4.5/5

"Efficient Scheduling and Communication Solution"

What do you like about When I Work?

I use When I Work to schedule shifts, track work hours, and communicate with my team all in one place. I love that it helps me avoid shift mix-ups and

##### 5. Shift Management

Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity.
[
See 22 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews)

See Related User Reviews

DK

Denise K.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Scheduling with Minor Flexibility Issues"

What do you like about When I Work?

I like the ability to color code in When I Work. This feature is particularly valuable for managing a large number of staff. It helps me differentiate

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"A streamlined experience for scheduling and time management."

What do you like about When I Work?

Easy and streamlined to use—nothing is too difficult to understand. The emails and notifications to my staff are also helpful for shift reminders.

### 5 Cons or Disadvantages of When I Work

##### 1. Scheduling Issues

Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options.
[
See 15 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.")
MP

Mathnasium of P.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Scheduling Made Easy"

What do you dislike about When I Work?

The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to

DK

Denise K.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlined Scheduling with Minor Flexibility Issues"

What do you dislike about When I Work?

I don't like that I can't change the schedule format from weekly to align with my pay schedule.

##### 2. Missing Features

Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options.
[
See 10 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.")
SE

Stephanie E.

Small-Business (50 or fewer emp.)

4.0/5

"Aesthetic, Clear, and Easy to Use"

What do you dislike about When I Work?

The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control

 ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.")
JC

Joshua C.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Scheduling Features That Make Shift Management Easy"

What do you dislike about When I Work?

When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish

##### 3. Software Bugs

Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work.
[
See 10 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.")
BN

Bree N.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlined Scheduling with Seamless Payroll Integration"

What do you dislike about When I Work?

It would be really lovely if there were a way to see availability for all employees at once so scheduling could be a little more seamless. This is a f

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Convenient, Easy-to-Use App Experience"

What do you dislike about When I Work?

It has glitches, and there are times when it isn’t working properly.

##### 4. Limited Features

Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication.
[
See 9 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.")
SE

Stephanie E.

Small-Business (50 or fewer emp.)

4.0/5

"Aesthetic, Clear, and Easy to Use"

What do you dislike about When I Work?

The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control

 ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.")
JC

Joshua C.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Scheduling Features That Make Shift Management Easy"

What do you dislike about When I Work?

When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish

##### 5. Poor Notifications

Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts.
[
See 9 mentions
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.")
MP

Mathnasium of P.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Scheduling Made Easy"

What do you dislike about When I Work?

The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to

 ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.")
SE

Stephanie E.

Small-Business (50 or fewer emp.)

4.0/5

"Aesthetic, Clear, and Easy to Use"

What do you dislike about When I Work?

The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control

 ![Jamie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie G.")
JG

Jamie G.

CEO and Principal HR Consultant

Small-Business (50 or fewer emp.)

4/3/2025

"Best Scheduling Product on the Market"

5/5

What do you like best about When I Work?

It is incredibly simple to use and addresses many of the challenges with the dynamics of employee scheduling experienced by employers and employees alike. These of implementation was flawless. I used the free trial and was instantly in love with out fast and simple it was to get up and running within hours. The customer service and support we received from Jackson Purdy was exemplary. He was so friendly and easy to work with and understood the needs of our business, as well as our unique constraints and provided fast and gracious solutions. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I wish there was Canadian pricing models for businesses located in Canada suffering from current economic conditions generated by political challenges. That being said, Jackson acknowledged this and made an incredible effort to support and navigate this with us. The number one thing I dislike about this software was that as soon as I saw and used it - nothing else could possibly compare or meet my expectations. It is a slam dunk. WELL DONE, When I Work, Jackson and team. You have a great product and we are proud to be using it. Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

We required a software solely dedicated to scheduling. We struggled to find something user friendly and intuitive with only this focus. While When I work offers more, we had the ability to customize our use and create schedules in a timely fashion. We can easily communicate with our employees via the app, provide flexibility and opportunity for employees to pick up shifts with the OpenShifts feature and manage all availability in real time. We are just implementing now and could not be happier with our choice. Review collected by and hosted on G2.com.

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Response from Shab M of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014144/official_response/edit)

Hi Jamie,

Shab here from When I Work. WOW! Thank you so much for your detailed review and we will ensure to pass along the props to Jackson!

Our Customer Care team would be happy to continue assisting you with any questions that may arise! You can submit a ticket to us here: https://help.wheniwork.com/submit-a-ticket/ whenever any questions come up! :)

Thank you again for taking the time to provide us with your detailed experience! This is super helpful for our team, as customer suggestions and feedback play a vital role when we consider improvements to the product. You rock, Jamie, thank you kindly!

Warmly,

Shab

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/29/2025

"Great Filters for Schedules, But App Glitches Need Fixing"

3.5/5

What do you like best about When I Work?

I like the filters that it provides so I can see the schedules in different locations Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I dislike how sometimes it’s unreliable and the app glitches frequently Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

It’s solving being more efficient in seeing who’s in schedule and adding people to the schedule. Review collected by and hosted on G2.com.

Show More

Response from Marcy F of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11877683/official_response/edit)

Hi there,

Marcy here from When I Work. Thank you so much for your feedback!

We love to see that you enjoy having access to the Filters to narrow in on specific locations.

Also we would be happy to help explore any unintended behaviors you may be experiencing, if you can submit a ticket to our Care team (https://help.wheniwork.com/submit-a-ticket/). We'd be happy to help!

Thank you again for taking the time to leave us this review.

Warmly,

Marcy

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Glass, Ceramics & Concrete](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Glass, Ceramics & Concrete")
AG

Verified User in Glass, Ceramics & Concrete

Small-Business (50 or fewer emp.)

10/29/2025

"Versatile Scheduling, But Export Issues and Confusing Interface"

3/5

What do you like best about When I Work?

Versatility in ability to create detailed schedule Review collected by and hosted on G2.com.

What do you dislike about When I Work?

Doesn't export to gusto properly, and the visual appearance is confusing when scheduling Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

Making easy to know who is working and letting our staff drop and pick up shifts Review collected by and hosted on G2.com.

Show More

Response from Shab M of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11879794/official_response/edit)

Hi there,

Shab here from When I Work. Thank you so much for your review!

It's awesome to see that you are enjoying the versatility of When I Work.

In regard to Gusto, we would love to have a chance to assist you further with this; if you can, please submit a ticket to our Customer Care team: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help!

Thank you for being with us!

Warmly,

Shab

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Niessa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niessa B.")
NB

Niessa B.

Office Manager

Small-Business (50 or fewer emp.)

4/11/2025

"Convenience of When I Work"

4/5

What do you like best about When I Work?

I like that When I work, once you learnt he system is user friendly. The copy forward for shifts and repeat feature has made scheduling very easy. Also the attendance tracking is a good feature to help double check any system that may already be in place. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

The implementation process. I think it is beneficial to have a contact person that follows up and walks you through until your first payroll period. I did have to for the most part work through and figure things out on my own. Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

Staff scheduling and keeping track of PTO. Review collected by and hosted on G2.com.

Show More

Response from Dawn C of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11039250/official_response/edit)

Hi Niessa,

Dawn here from When I Work. Thank you so much for taking the time to leave such a thoughtful and detailed review.

We’re so glad to hear that When I Work has been helpful for staff scheduling and PTO tracking. It’s great to know it’s making a difference for your team!

We understand that the implementation process can feel a bit challenging, and we truly appreciate your feedback. It's insights like yours that help us improve, and I’ve made sure to pass this along to our team.

Thanks again for your kind words and for being a part of the When I Work community!

Warmly,

Dawn

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Holly S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly S.")
HS

Holly S.

On Call Staffing Coordinator

Mid-Market (51-1000 emp.)

4/4/2025

"Very user friendly and easy to use!!"

5/5

What do you like best about When I Work?

I have been very happy with the When I Work app! It is very user friendly and easy to use on our companies side as well as the contractors for adding shifts. It has a lot of different functions and makes it easy to add up hours, enter shifts, accept shifts and cancel shifts. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I wish all the same functions were the same on the desktop version and mobile version Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

Making it easier to schedule a lot of shifts and send the option shifts to contractors Review collected by and hosted on G2.com.

Show More

Response from Dawn C of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11018127/official_response/edit)

Hi Holly,

Dawn here from When I Work. Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that When I Work has been helpful in managing shifts and scheduling for your company and contractors.

I’ve taken note of your feedback regarding the desktop and mobile versions for future improvements. We value your insights and are committed to enhancing the user experience across all platforms.

Thanks again for your feedback, Holly! If you ever need anything or have more suggestions, feel free to reach out by submitting a ticket to our Customer Care Team using this link: https://help.wheniwork.com/submit-a-ticket/

Warmly,

Dawn

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jordan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan Z.")
JZ

Jordan Z.

Owner and Operator

Small-Business (50 or fewer emp.)

4/3/2025

"So helpful1"

5/5

What do you like best about When I Work?

We love how easy the software is to navigate for our business and team members, When you can rely on such a good product to deliver the service you are looking for it makes running our company so much easier and very affordable as well, I am so glad we use When I Work and would recommed to everyone! Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I enjopy all the apsects and haven't found any flaws yet Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

Making sure the staff know when they need to work and can also request time off Review collected by and hosted on G2.com.

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Response from Shab M of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014011/official_response/edit)

Hi Jordan,

Shab here from When I Work. We love that you are finding the app helpful and reliable!

Thank you so much for recommending us to others and for your continuous support!

Warmly,

Shab

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary")
AV

Verified User in Veterinary

Small-Business (50 or fewer emp.)

10/29/2025

"Effortless to Use with No Drawbacks"

4/5

What do you like best about When I Work?

easy to use from anywhere, easy interface Review collected by and hosted on G2.com.

What do you dislike about When I Work?

none at all everything does work well !! Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

access of schedule Review collected by and hosted on G2.com.

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Response from Marcy F of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014711/official_response/edit)

Hi there,

Marcy here from the Care Team at When I Work. Thank you so much for taking the time to share your feedback!

It’s great to hear that this has been easy for you and your team to use. One of our goals is to make scheduling a simpler process for teams.

Thank you again for taking the time to share your experience!

Warmly,

Marcy

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Miriah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriah B.")
MB

Miriah B.

Executive Director

Small-Business (50 or fewer emp.)

4/3/2025

"LOVE LOVE LOVE When I Work!"

5/5

What do you like best about When I Work?

I love how quick and simple it is to schedule and manage my team! I have used this app at many different work places and it was one of the first things I changed when I started at this location!

My staff picked up on this super quick with very little training as well. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

There are'nt many, but I wish there was a little more space for employee HR data points, and I really wish I could run payroll direct without integration with another application.

I don't love that my name shows up as a user because I am salaried so dont need a schedule. Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

My previous scheduling app was slow and not simple to schedule people. Review collected by and hosted on G2.com.

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Response from Dawn C of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014012/official_response/edit)

Hi Miriah,

Dawn here from When I Work. Thank you so much for taking the time to leave such an incredible review!

We're thrilled to hear that you love using When I Work for scheduling and managing your team. Your feedback about HR data points and payroll integration is truly appreciated—we’ll definitely take it into consideration as we continue to improve the platform.

Thank you for being a loyal user, Miriah!

Warmly,

Dawn

Validated ReviewerIncentivizedSource: Seller invite

 ![Md Shahjalal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md Shahjalal S.")
MS

Md Shahjalal S.

President

Small-Business (50 or fewer emp.)

4/3/2025

"Streamlined Scheduling for Growing Teams"

5/5

What do you like best about When I Work?

It’s really easy to use for me and my employees. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

I really enjoy using when I work. I don’t dislike anything. Which is why I use it in two of my company Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

It helps me make schedule with as little as 10 min. Which is great since I can focus more on something else. Also it’s really easy for employees to use as well Review collected by and hosted on G2.com.

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Response from Shab M of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11015522/official_response/edit)

Hi Md Shahjalal S,

Shab here from When I Work. We love to see that you are enjoying When I Work! Thank you for your support!

Warmly,

Shab

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kelsey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey M.")
KM

Kelsey M.

Office Manager

Small-Business (50 or fewer emp.)

4/3/2025

"LOVE LOVE LOVE When I Work"

5/5

What do you like best about When I Work?

Customizing the scheduling and the easy and super flawless tech support. Review collected by and hosted on G2.com.

What do you dislike about When I Work?

At this moment, I honestly don't have a down side to when I work. If I ever run into an issue, tech support walks me through it! Review collected by and hosted on G2.com.

What problems is When I Work solving and how is that benefiting you?

It makes communication between staff easy about scheduling. It shows you who you are working with everyday. With the customizing, it saves me so much time! Review collected by and hosted on G2.com.

Show More

Response from Shab M of When I Work

[Editedit](https://www.g2.com/survey_responses/when-i-work-review-11013977/official_response/edit)

Hi Kelsey,

Shab here from When I Work. We're ecstatic that you are loving When I Work and all the ways to customize the tool!

Our Customer Care team LOVES assisting you, and it is always so great to hear from you!

Thank you for your continuous support, Kelsey, and for providing your insight!

Warmly,

Shab

Current UserValidated ReviewerIncentivizedSource: Seller invite

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