--- title: When I Work Reviews meta\_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 398 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 398 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### When I Work Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. [(61 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews) Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. [(43 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews) Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. [(42 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews) Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. [(25 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews) Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. [(22 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews) Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. [(15 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews) Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews) Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews) Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews) Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of When I Work ##### 1. Ease of Use Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. [ See 61 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you like about When I Work? I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ##### 2. Scheduling Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. [ See 43 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cool Scheduling and Data Features That Make Planning Easy" What do you like about When I Work? The scheduling features are cool especially the data features. ##### 3. Scheduling Ease Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. [ See 42 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cool Scheduling and Data Features That Make Planning Easy" What do you like about When I Work? The scheduling features are cool especially the data features. ##### 4. Time-saving Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. [ See 25 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you like about When I Work? I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.") WL William L. 4.5/5 "Efficient Scheduling and Communication Solution" What do you like about When I Work? I use When I Work to schedule shifts, track work hours, and communicate with my team all in one place. I love that it helps me avoid shift mix-ups and ##### 5. Shift Management Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. [ See 22 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews) See Related User Reviews DK Denise K. Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Scheduling with Minor Flexibility Issues" What do you like about When I Work? I like the ability to color code in When I Work. This feature is particularly valuable for managing a large number of staff. It helps me differentiate ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "A streamlined experience for scheduling and time management." What do you like about When I Work? Easy and streamlined to use—nothing is too difficult to understand. The emails and notifications to my staff are also helpful for shift reminders. ### 5 Cons or Disadvantages of When I Work ##### 1. Scheduling Issues Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. [ See 15 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to DK Denise K. Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Scheduling with Minor Flexibility Issues" What do you dislike about When I Work? I don't like that I can't change the schedule format from weekly to align with my pay schedule. ##### 2. Missing Features Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. [ See 10 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Scheduling Features That Make Shift Management Easy" What do you dislike about When I Work? When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish ##### 3. Software Bugs Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. [ See 10 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you dislike about When I Work? It would be really lovely if there were a way to see availability for all employees at once so scheduling could be a little more seamless. This is a f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Convenient, Easy-to-Use App Experience" What do you dislike about When I Work? It has glitches, and there are times when it isn’t working properly. ##### 4. Limited Features Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. [ See 9 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Scheduling Features That Make Shift Management Easy" What do you dislike about When I Work? When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish ##### 5. Poor Notifications Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. [ See 9 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control MK Minjee K. Owner Small-Business (50 or fewer emp.) 10/29/2025 "Effortless Staff Scheduling—Organized, Easy, and Perfect for My Fitness Studio" 5/5 What do you like best about When I Work? The software is extremely organized and easy to use. I'm able to schedule all of my staff on a weekly basis & view how many hours everyone has individually and collectively. Publishing the shift schedule in one place where we can see all shifts everyday is extremely helpful. Review collected by and hosted on G2.com. What do you dislike about When I Work? Honestly, as of now, there are no downside for my scheduling needs for my fitness studio! Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I'm able to organize and schedule shifts for my fitness studio with ease on a weekly basis. Everyone is able to log in and view their respective shifts as well as everyone else's shifts. If there are any open shifts, my staff are able to claim them on their own! Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11878013/official_response/edit) Hi Minjee, Marcy here from the Care Team at When I Work. Thank you so much for taking the time to share your feedback! I'm happy to hear that When I Work is helping you with your Scheduling needs. Thank you again for being part of the When I Work community and for taking the time to share your experience! Warmly, Marcy Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sheldon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheldon P.") P Sheldon P. Customer Success Manager Small-Business (50 or fewer emp.) 1/13/2026 "Intuitive and User-Friendly Platform Across Devices" 5/5 What do you like best about When I Work? Users consistently praise how intuitive and user-friendly the platform is — both on desktop and mobile. It’s straightforward to learn even for people who aren’t tech savvy Review collected by and hosted on G2.com. What do you dislike about When I Work? Users report that the mobile app can crash, freeze, or fail to load, sometimes requiring a refresh or reopening — which can be frustrating when trying to clock in/out or check schedules quickly. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? This tool allows me to create accurate schedules much more quickly. Reduces conflicts (double-booking/undercovering) Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12208523/official_response/edit) Hi Sheldon, Marcy here from When I Work. Thank you so much for your review and feedback! We are happy to hear that you have found When I Work intuitive and streamlined. We aim to offer an experience that makes Scheduling and tracking Attendance easier for all Users. Warmly, Marcy Current UserValidated ReviewerIncentivizedSource: G2 invite ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.") WL William L. 1/23/2026 "Efficient Scheduling and Communication Solution" 4.5/5 What do you like best about When I Work? I use When I Work to schedule shifts, track work hours, and communicate with my team all in one place. I love that it helps me avoid shift mix-ups and makes team communication clearer. It saves time and reduces confusion! I find it very easy to use, and scheduling is quick with everyone getting updates instantly. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about When I Work? I haven't seen a feature I dislike. Everything works well. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I use When I Work to schedule shifts, track work hours, and communicate with my team in one place. It helps me avoid shift mix-ups and makes team communication clearer. Review collected by and hosted on G2.com. Show More Response from Jake Forrest of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12251680/official_response/edit) Hi William, Jake here with When I Work. Thank you so much for the review and feedback, we really appreciate it! It is great to hear that When I Work is helping your team save time scheduling and communicating. We set out to make scheduling easier and it's nice to hear this has been your experience. Take care, Jake Validated ReviewerIncentivizedSource: G2 invite ![Felicia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felicia B.") FB Felicia B. Director of Operations Mid-Market (51-1000 emp.) 1/6/2026 "Effortless Scheduling for Large Teams" 5/5 What do you like best about When I Work? I love that we can keep all 100+ employees in one scheduling platform. We use the location feature to keep the scheduled separate. I'm also able to send a message to all 100+ team members at the same time or choose which team members to send messages to. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about When I Work? I think the time-off application could be improved. I'd love to be able to run a monthly report to see PTO balances. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work helps us schedule staff at multiple locations and keeps everything on one platform. It solves communication issues with its chat feature, allowing me to message all 100+ employees or select individuals. Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12180224/official_response/edit) Hi Felicia, Shab here from When I Work. Thank you so much for your review and feedback! We really appreciate you sharing your experience with us and being a part of our family. Feedback like yours allows us to improve our product for customers, so thank you for taking the time to provide it! Warmly, Shab Validated ReviewerSource: Organic ![Liza Marie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liza Marie A.") LA Liza Marie A. Customer Service Representative Mid-Market (51-1000 emp.) 10/18/2025 "Never Miss a Shift Thanks to Smart Alerts" 3.5/5 What do you like best about When I Work? What I like best about When I Work is the alert notification system. If I forget to clock in, it sends me a reminder so I don’t miss a shift. It really helps me stay on track and avoid mistakes. Review collected by and hosted on G2.com. What do you dislike about When I Work? What I dislike about When I Work is that it often has bugs. These glitches can be frustrating and sometimes affect how smoothly the app functions. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work helps solve scheduling and time-tracking issues. It makes it easy to see my shifts, get reminders to clock in, and communicate with my team. This keeps me organized, reduces missed punches, and helps me stay on top of my work responsibilities. Review collected by and hosted on G2.com. Show More Response from Jake Forrest of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11832799/official_response/edit) Hi Liza, Jake here from When I Work. Thank you so much for your feedback! We are so happy to hear that our notification options help make clocking in and out of your shift easier! We' are always working on creating the best version of our product that we can. You can always submit a ticket to our Care team (https://help.wheniwork.com/submit-a-ticket/). We'd be happy to help with any questions! Warmly, Jake Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ronald R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald R.") RR Ronald R. Taxpayer Experience Representative Mid-Market (51-1000 emp.) 1/18/2026 "Effortless Shift Management with Minor Hiccups" 4.5/5 What do you like best about When I Work? I like using When I Work because it's easy to use. The chat feature is really helpful for communicating with the staff. I also appreciate being able to review other staff shifts to see who is working with me in case someone calls out. Managing time is more convenient now, and the initial setup was pretty easy. Review collected by and hosted on G2.com. What do you dislike about When I Work? sometimes app freezes and sometimes doesn't load Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I use When I Work to manage time efficiently, review shifts, and communicate with staff through chat. It's easy to clock in and out, and I can see who is working with me, helping with staff coordination. Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12228735/official_response/edit) Hi Ronald, Dawn here from When I Work. Thank you kindly for taking the time to leave such a wonderful, honest review about your experience with the When I Work application. It's wonderful to hear that the app has made shift management, and time tracking easier for you. This is one of the reasons why we do what we do! We want to make our customers work lives easier. I am so sorry to hear about the inconvenience caused when the app freezes and doesn't load from time to time. That is definitely not the experience we wish for you to have. The next time this happens, could you please reach out to our Customer Care team using this link: https://help.wheniwork.com/submit-a-ticket/. We would love to look into this further for you. Wishing you a wonderful rest of your day! Warmly, Dawn Validated ReviewerIncentivizedSource: G2 invite DK Denise K. Small-Business (50 or fewer emp.) 2/25/2026 "Streamlined Scheduling with Minor Flexibility Issues" 3.5/5 What do you like best about When I Work? I like the ability to color code in When I Work. This feature is particularly valuable for managing a large number of staff. It helps me differentiate all of my shifts and positions, making it easier to organize and visualize the schedule. Review collected by and hosted on G2.com. What do you dislike about When I Work? I don't like that I can't change the schedule format from weekly to align with my pay schedule. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work allows me to transfer all scheduling information to the next week, making staff scheduling more efficient. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12405801/official_response/edit) Hi Denise, Marcy here from When I Work. Thank you so much for taking the time to leave us this feedback. We appreciate hearing that When I Work is helping you to quickly differentiate Shifts by Positions to make scheduling easier. Also, we can certainly see how aligning the Schedule to the Pay Period Frequency would be helpful. Some of this functionality may actually exist already, and if you would like to submit a ticket at https://help.wheniwork.com/submit-a-ticket/, our Care Team would be happy to help explore this with you! Have a wonderful day, Denise! Warmly, Marcy Validated ReviewerIncentivizedSource: Seller invite ![Cole K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole K.") CK Cole K. intern Small-Business (50 or fewer emp.) 1/13/2026 "Improves Scheduling But Needs Better Shift Visibility" 3/5 What do you like best about When I Work? I see that it's easy to use When I Work to see when I'm scheduled to work. It's nice that the notification feature is there to help me know what's going on, even though sometimes I get too many notifications. Review collected by and hosted on G2.com. What do you dislike about When I Work? Sometimes I get too many notifications, which can be overwhelming. I kinda wish it was easier to see available shifts and have a better dashboard for this. The notifications feature could be a little bit nicer or better managed. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work helps student workers sign up for shifts and see when they're scheduled to work, which makes scheduling easier. Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12209344/official_response/edit) Hi Cole, Dawn here from When I Work. Thank you so much for taking the time to leave us a review. We truly appreciate you doing this. It means a lot! We're happy to hear that you find When I Work easy to use for viewing your schedule, and that the notification feature is sometimes helpful, although you feel overwhelmed at the number of notifications you are receiving. I can certainly understand your concern about receiving too many notifications and the need for better shift visibility. Would you mind submitting a ticket with our Customer Care team using this link? https://help.wheniwork.com/submit-a-ticket/ We would like to work with you to disable some of the notifications you don't wish to see. We can also discuss how you are currently viewing your shifts and chat about another view you might be able to switch to! We're looking forward to hearing from you, Cole! Speak with you soon, Dawn Validated ReviewerIncentivizedSource: G2 invite ![Kyle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle P.") KP Kyle P. Frontend Developer (Unpaid) Computer Software Small-Business (50 or fewer emp.) 1/13/2026 "Efficient Freelancing Tool with Room for UI Improvement" 3.5/5 What do you like best about When I Work? I like that I can easily enter my timesheet, sign out, and update it for clients. It helps me keep track of my work, ensuring I don’t end up working for free. Setting up the software was easy because I received an invitation from my employer. Review collected by and hosted on G2.com. What do you dislike about When I Work? I would update the UI and interface of the app. Sometimes I enter the timesheet and it doesn't update properly for me to get paid, although it doesn't happen frequently. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I use When I Work to track freelancing hours so I'm not working for free. It makes entering and updating timesheets for clients easy. Review collected by and hosted on G2.com. Show More Response from Marcy F of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12208155/official_response/edit) Hi Kyle, Marcy here from When I Work. Thank you so much for your review and feedback! We really appreciate you taking the time to leave us this feedback. I am especially happy to learn that setting up the app was a seamless experience for you. We strive to make When I Work a great experience for all users, from Employees to the Administrators of Workplaces. Warmly, Marcy Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![jill E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jill E.") JE jill E. Media Strategist Mid-Market (51-1000 emp.) 1/15/2026 "Great Features and Smart Availability-Based Scheduling" 5/5 What do you like best about When I Work? When I Work has a lot of great features. One of my favorites is that when employees enter their availability, the system won’t let you schedule them outside of it. Review collected by and hosted on G2.com. What do you dislike about When I Work? The chat feature is convenient, but its overall functionality feels outdated. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work allows us to schedule staff across multiple stores, track individual hours, and see total hours for payroll. Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-12221014/official_response/edit) Hi Jill, Dawn here from When I Work. Thank you so much for taking the time to leave such an incredible review of your experience with the When I Work application. We're thrilled that When I Work is helping you efficiently manage staff scheduling, availability preferences, and payroll across multiple stores. With regards to our WorkChat feature, thank you for sharing this feedback with us today. We can certainly understand the importance of modern and efficient communication tools, so we appreciate valuable suggestions like this as we consider enhancements and future updates to the product. Please feel free to reach out to us anytime by using this link here: https://help.wheniwork.com/submit-a-ticket/. We are always happy to answer any questions you might have going forward. Have a lovely rest of your week, Jill! Warmly, Dawn Current UserValidated ReviewerIncentivizedSource: G2 invite ## Top-Rated Alternatives [ ![Deputy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deputy") Deputy 4.6/5(666) ](https://www.g2.com/products/deputy/reviews) [ ![Humanity Schedule by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humanity Schedule by TCP") Humanity Schedule by TCP 4.3/5(1,128) ](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) [ ![Homebase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Homebase") Homebase 4.6/5(564) ](https://www.g2.com/products/homebase/reviews) [ View All Alternatives ](https://www.g2.com/products/when-i-work/competitors/alternatives) ##### Categories on G2 [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management) [Time Tracking](https://www.g2.com/categories/time-tracking-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Workforce Management](https://www.g2.com/categories/workforce-management)[Employee Scheduling](https://www.g2.com/categories/employee-scheduling-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best ETL software for cloud services](https://www.g2.com/discussions/what-s-the-best-etl-software-for-cloud-services)[Which punch list software enables quick final inspections and digital project closeout?](https://www.g2.com/discussions/which-punch-list-software-enables-quick-final-inspections-and-digital-project-closeout)[What are the highest rated UKG Marketplace solutions for extending HR system functionality for enterprise teams with demanding workforce management needs?](https://www.g2.com/discussions/what-are-the-highest-rated-ukg-marketplace-solutions-for-extending-hr-system-functionality-for-enterprise-teams-with-demanding-workforce-management-needs) [Which wide column database company is known for the best support and SLAs?](https://www.g2.com/discussions/which-wide-column-database-company-is-known-for-the-best-support-and-slas)[What platform integrates social ads with analytics tools?](https://www.g2.com/discussions/what-platform-integrates-social-ads-with-analytics-tools)[Pros and Cons Details](https://www.g2.com/products/when-i-work/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)