---
title: When I Work Reviews
meta_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 409 reviews by the users' company size, role or industry
  to find out how When I Work works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 409
  scale: '5'
date_modified: '2026-09-25'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# When I Work Reviews
**Vendor:** When I Work  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 409  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About When I Work
When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee&#39;s pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now.



## When I Work Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** in When I Work, finding it intuitive and efficient for scheduling and tracking. (61 reviews)
- Users value the **ease of scheduling and visibility** with When I Work, enhancing coordination and clarity in staffing. (43 reviews)
- Users appreciate the **ease of scheduling** with When I Work, finding it clear and user-friendly for managing tasks. (42 reviews)
- Users benefit from **time-saving features** in When I Work, enhancing organization and simplifying leave filing and shift management. (25 reviews)
- Users value the **user-friendly shift management** of When I Work, making scheduling simple and convenient for large teams. (22 reviews)
- Simple (22 reviews)
- Users find When I Work to be **intuitive and user-friendly** , making schedule management seamless for all parties involved. (21 reviews)
- Helpful (20 reviews)
- Time Tracking (18 reviews)
- Easy Setup (16 reviews)

**What users dislike:**

- Users often face **scheduling issues** with When I Work, due to high costs and limited customization options. (15 reviews)
- Users find the **lack of essential features** in When I Work frustrating, affecting scheduling and employee notifications. (10 reviews)
- Users experience **software bugs** causing loading delays and confusing sharing, impacting scheduling efficiency and overall usability. (10 reviews)
- Users find the **limited features** of When I Work frustrating, as essential functions are needed for efficient management. (9 reviews)
- Users find the **poor notifications** frustrating, as they lack customization and timely reminders for shifts. (9 reviews)
- Users desire more **customization options** in When I Work, particularly for scheduling and reports, to fit their needs. (8 reviews)
- Users experience **mobile app limitations** , including crashes and confusion in sharing features, impacting usability and efficiency. (8 reviews)
- Users experience **notification issues** , feeling overwhelmed by excessive alerts and occasional delays in receiving them. (8 reviews)
- Users express concern over the **app&#39;s performance** , noting frequent crashes and glitches that impact reliability. (7 reviews)
- Poor Interface Design (6 reviews)

## When I Work Reviews
  ### 1. Free Online Scheduler -- 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley D. | Consortium Services Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 12, 2017

**What do you like best about When I Work?**

I love the flexibility and ease of use.  It is accessible online and via mobile app which makes it very convenient.  You can upload your availabiliy as well as swap and give up shifts.  

**What do you dislike about When I Work?**

At the moment I have no major dislikes.  

**What problems is When I Work solving and how is that benefiting you?**

Finding an affordable and easy way to schedule employees.  It is beneficial for approving time off requests, scheduling in advance, and contacting employees through the workchat for updates and emergencies. 

  ### 2. Efficient time tracker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara N. | Administrative Assistant, College of Engineering, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 24, 2018

**What do you like best about When I Work?**

It was user friendly and easy for me to see when I worked my next shift weeks in advance. 

**What do you dislike about When I Work?**

The mobile app would sometimes have glitches

**What problems is When I Work solving and how is that benefiting you?**

Quick communication and not worrying about going in to work to see your schedule. 

  ### 3. Fantastic product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 05, 2018

**What do you like best about When I Work?**

Easy scheduling for the workplace, and it’s easy to see who is working in the company.

**What do you dislike about When I Work?**

How I have to specify where I am when clocking in - the GPS is not super accurate.

**Recommendations to others considering When I Work:**

Helpful and comprehensive.

**What problems is When I Work solving and how is that benefiting you?**

Scheduling.

  ### 4. Making scheduling easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 11, 2018

**What do you like best about When I Work?**

I like the cloud based scheduling system. It allows all employees to see their schedule as well as to notify the manager that the employees have seen their shifts.

**What do you dislike about When I Work?**

Some of the interface is a little clunky. The calendar view could be better and the availability is kind of a pain to input.  

**Recommendations to others considering When I Work:**

This works well for a smaller business that is trying to manage their workforce. The more employees you have the harder it would be to use this application. 

**What problems is When I Work solving and how is that benefiting you?**

We use this to do the scheduling of contract employees. It also says where they are supposed to be. One of the best benefits of this is that it allows you to see that the employees have seen their shifts. 

  ### 5. Efficient and customer friendly but it has glitches. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 28, 2018

**What do you like best about When I Work?**

It is easy to schedule. Works well for a large group of people

**What do you dislike about When I Work?**

It takes a long time to load and organize. 

**What problems is When I Work solving and how is that benefiting you?**

Mostly scheduling. It is easy to have all the information in one page 

  ### 6. Easy to use, great for team communication!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam L. | Junior Marketing Event Planner & Team Manager, Higher Education, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 30, 2018

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about When I Work?**

When I Work is very good at creating a platform for those who may not have strong technological skills. This app and website is easy to use and embraces efficiency!

**What do you dislike about When I Work?**

Nothing! The structure of the app is great! The one area of improvement that I would recommend is speeding up the website.

**Recommendations to others considering When I Work:**

N/A

**What problems is When I Work solving and how is that benefiting you?**

Communication errors. This app helps to communicate information to a large mass of people.

  ### 7. Using When I Work for Multiple Jobs at Once 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thanks for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thanks for completing this review.

**Reviewed Date:** December 12, 2017

**What do you like best about When I Work?**

The specificity in which you can set availability and preferred hours to work, the time-off feature, the clock in feature. 

**What do you dislike about When I Work?**

The more recent interface/layout updates, and the availability feature has been made harder to use and less straightforward 

**What problems is When I Work solving and how is that benefiting you?**

Solving availability and time-off problems, as well as managing conflicting availability between my two jobs. 

  ### 8. Easy to use, able to communicate with other staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 23, 2017

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about When I Work?**

I like that it is available as a mobile and desktop app. It is easy to use with a simple design. I like the ability to message other staff through the app, and that you can view other staff's contact info within the app. It is clear how to request days off, enter availability, and request changes to your schedule. I liked the notifications for schedule postings, open shifts, messages, etc. I also liked how you could see who else was working with you.

**What do you dislike about When I Work?**

I noticed that the app appears and behaves a little differently between Apple and Android. I did not like that if I dropped a shift, but later changed my mind, that it would not let me take that shift back. Also, when first signing up, we had lots of issues with people accidentally creating workplaces instead of employee profiles! The initial sign-up was not super clear on that.

**What problems is When I Work solving and how is that benefiting you?**

It is easy to communicate scheduling needs through the app. It is easy to visualize the daily schedule to ensure all shifts are covered. The app facilitates easy communication between staff regarding schedules. This app worked well for our workplace which had frequently changing and flexible schedules. 

  ### 9. When I Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 08, 2018

**What do you like best about When I Work?**

I like that I can clock in from home when I work from home or when I am in the office

**What do you dislike about When I Work?**

There have been times when it doesn't recognize that I hit clock out and it doesn't, that may be the internet though. 

**Recommendations to others considering When I Work:**

I think this is a great tool if your employees are potentially working from different locations. 

**What problems is When I Work solving and how is that benefiting you?**

Everyone is easily able to see their time for the week and clock in and out. 

  ### 10. Great scheduling app, very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 14, 2018

**What do you like best about When I Work?**

Love how easy it is to duplicate shifts, color codeing, great visual layout, workforce chat and announcements
Awesome mobile experience

**What do you dislike about When I Work?**

Nothing at all, the experience is amazing

**Recommendations to others considering When I Work:**

Its an amazing program, definitely try it out!

**What problems is When I Work solving and how is that benefiting you?**

Scheduling and communication, saving time scheduling, editing scheduling in real time, publishing shifts anytime

  ### 11. When I Work is great for work schedules

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lainey R. | PA-C, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 21, 2017

**What do you like best about When I Work?**

The app makes it easy to check my work shifts as well clock-in

**What do you dislike about When I Work?**

The app interface is not formatted very visually friendly

**What problems is When I Work solving and how is that benefiting you?**

Requesting time off and keeping track of your schedule are made very simple by this program

  ### 12. It is the best for when I work! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Collin K. | Tax Intern, Accounting, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 30, 2018

**What do you like best about When I Work?**

It is easy to use and efficient. I have never had a problem with it. Extremely easy and self-intuitive. 

**What do you dislike about When I Work?**

Sometimes the format of the software requires a lot of clicking and not as automated as it could be. 

**Recommendations to others considering When I Work:**

It will help you manage and communicate with employees much better. 

**What problems is When I Work solving and how is that benefiting you?**

It helps to solve communication errors. 

  ### 13. Very easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** March 27, 2018

**What do you like best about When I Work?**

It’s very user friendly! Super easy to use and help the employees clock in and out easily!

**What do you dislike about When I Work?**

Nothing because it’s just easy to use. Nothing really needs to be changed in my opinion!

**Recommendations to others considering When I Work:**

I highly recommend when I work because it is super easy to use and great for keeping track of your employees hours!

**What problems is When I Work solving and how is that benefiting you?**

Helps employees easily clock in and out!

  ### 14. Easy to use scheduling software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 28, 2018

**What do you like best about When I Work?**

Very easy to use with great a mobile app for employees.  Staff love the notifications.

**What do you dislike about When I Work?**

A few additional calendar/schedule views would be beneficial.

**What problems is When I Work solving and how is that benefiting you?**

Scheduling a call centre team can be difficult without the proper tools.  When I Work helps to simplify the process and ensure that the team is notified of changes.

  ### 15. Easy and Functional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 19, 2018

**What do you like best about When I Work?**

When I Work gives you access to all of your shifts as well as your coworkers' shifts.

**What do you dislike about When I Work?**

I haven't had any issues with the app so far.

**What problems is When I Work solving and how is that benefiting you?**

It allows you to have that access to shifts and it's easy to use. Requesting time off and picking up shifts is made easy thanks to this app.

  ### 16. The Best For Scheduling Shifts!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kassandra T. | Desk Receptionist, Insurance, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 24, 2017

**What do you like best about When I Work?**

I love being able to choose and schedule my work shifts through an app on my phone. I also love that it uploads my shifts to my phone's calendar and sends me reminders 2 hours in advance so unless there's an unexpected set back, I'm always on time. I love that When I Work sends me a reminder notification to my phone and to my email as well.

**What do you dislike about When I Work?**

I dislike that in order to use When I Work I must always confirm that I'm an Active Counselor at Crisis Text Line. If I take a few days off, the app can stop showing my schedule. I also dislike that to use When I Work I have to use the app, I cannot just log into the website and use When I Work through a web page as well.

**Recommendations to others considering When I Work:**

Be sure to check with your Employer if they have signed up to be a part of When I Work to do employee scheduling that way!

**What problems is When I Work solving and how is that benefiting you?**

When I Work helps to solve the problem of Time Management for Employees. It's easy for me to keep track of my schedule, what days/time I will be working and it's also easy for me to request time off and to edit my schedule as needed. When I Work has helped me to keep track of the time I dedicate to work and it also helps me to manage the time I dedicate to other activities by reminding me of when I'll be working which helps me to be on time almost all the time. 

  ### 17. Works well for small groups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kerri W. | Bakery Trainer, Restaurants, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 20, 2018

**What do you like best about When I Work?**

So easy you access my schedule, work on the schedule and contact individuals or groups of employees

**What do you dislike about When I Work?**

Too many notifications, the schedule gets sent to me shift my shift and every shift change is sent over multiple platforms

**Recommendations to others considering When I Work:**

Easy to use, ready to add new users, scheduling is very simple

**What problems is When I Work solving and how is that benefiting you?**

Scheduling, accountability and communication

  ### 18. Work scheduling made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria H. | Agent, Computer Software, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 21, 2017

**What do you like best about When I Work?**

Online convenience/ mobile app/ able to see past and current timesheets

**What do you dislike about When I Work?**

Difficult to set availability / Change availability

**What problems is When I Work solving and how is that benefiting you?**

Shift management is easier / adequate staffing is made easier 

  ### 19. When I work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 02, 2018

**What do you like best about When I Work?**

I like that I know what job to go to the next day

**What do you dislike about When I Work?**

I don't dislike anything about the app.I love everything about it.

**What problems is When I Work solving and how is that benefiting you?**

The benefits are that I can clock in at the job site and know what  supplies I need.

  ### 20. Love using with my student workers 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 18, 2017

**What do you like best about When I Work?**

So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees

**What do you dislike about When I Work?**

I would I could set someones availability and block drop/ swap shifts when that person has met their max hours allowed. 

**Recommendations to others considering When I Work:**

Use it! It’s quite awesome!

**What problems is When I Work solving and how is that benefiting you?**

Scheduling. I have college students as employees and this makes it so easy to schedule them. 

  ### 21. Just getting started with when I work. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Adam C. | BASE Regional Director, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 26, 2017

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about When I Work?**

It is nice that I can customize each job and location by color to make it easier to see what I need as a 'manager'. 

**What do you dislike about When I Work?**

It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet. 

**What problems is When I Work solving and how is that benefiting you?**

Trying to be able to find the exact people with specific qualifications who would be able to fill shifts of people who call out. You can put people's jobs or ability type in there profile then know if they are qualified to cover someone else's shift. 

  ### 22. Very useful and Intuitive app, but no (free) phone support 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 17, 2018

**What do you like best about When I Work?**

Interface and features, multiple views of scheduling 

**What do you dislike about When I Work?**

No phone support even for paying customers. They have option to pay a consultant but it’s very expensive.

**Recommendations to others considering When I Work:**

Understand limitations of free plan vs paid plans. I quickly realized we needed the paid plan

**What problems is When I Work solving and how is that benefiting you?**

Scheduling agents on a weekly basis 

  ### 23. Fast paced and user frienndly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jhonathan R. | Supervisor de Ventas/Atencion al cliente (en inglés) y Encargado de Finanzas (prevención de fraude), Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 03, 2017

**What do you like best about When I Work?**

simple, fast, organized and practical, this tool can help you to keep employes on check, reduce payroll inconvinients and track employees abandon of their responsibilities. As a supervisoryou have access to many feats that helps you to even track an employees honesty about his working hours, the simplicity makes it an awesome tool for bussiness starters, recently promoted supervisors and HR payrol management, they add a work chat option this help employees to guide their cooworkers, also helps HR to get to any need really quickly.

**What do you dislike about When I Work?**

Is still improving, which is also a good asset, but in the dislike deparment I'll say is a bit dull to the eye, it could have a bit more of dimamism, I'm totally aware that this is probably to reduce issues with RAM or proccessing, but a bit more of life, colour...  "spark" will be awesome

**Recommendations to others considering When I Work:**

Fast paced, friendly user and above everything functional, a rool you should have and onyou can rely on

**What problems is When I Work solving and how is that benefiting you?**

Mostly payroll and employee's abandon, are the problems it solves. The functionality and timesaving experience that provides are the greatest benefits, HR and payrol reduce the time of tracking working hours, deductions and extra hours.

  ### 24. Convenient Scheduling App for any business situation.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 05, 2017

**What do you like best about When I Work?**

When I Work has an easy to understand structure and may be customized for your business needs. 

**What do you dislike about When I Work?**

Employees are the only user allowed to set their own availability preferences. While I completely understand the integrity behind this design it does have some frustration for the scheduler. Often employees will fail to set their availability, even if they have very specific limitations, and it would be handy for the employer to be able to note this in order to avoid scheduling errors. 

**What problems is When I Work solving and how is that benefiting you?**

When I work has enable me to schedule every job position across multiple job sites. Running a multi-platform business can be chaotic at times and WIW streamlines the scheduling/employee database needs. Over the years we've used WIW they've given employees the flexibility to message and request to trade shifts with their co-workers. This is a huge time saver for employers!

  ### 25. When I Work rocks - we're so glad we found it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake P. | Operations, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 21, 2017

**What do you like best about When I Work?**

It's just a really clean, well-designed, and multifunctional employee tracking software that has saved our HR department so much time.

**What do you dislike about When I Work?**

I wish there was an expense tracking integration or feature... maybe next up?

**Recommendations to others considering When I Work:**

If you need expense tracking, you might want to find an alternate solution.

**What problems is When I Work solving and how is that benefiting you?**

With three separate offices across the country, When I Work easily tracks part-time employee hours while showing us everything we need to know to track productivity.

  ### 26. Hospital Scheduling Done Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 10, 2018

**What do you like best about When I Work?**

I like how my whole team can communicate at the click of a button, be it on the computer or phone. 

**What do you dislike about When I Work?**

I wish I could separate the positions we have and print it out that way instead of by name. 

**What problems is When I Work solving and how is that benefiting you?**

Communication, hands down. 

  ### 27. Easy user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 08, 2018

**What do you like best about When I Work?**

Easy to use, can message coworkers easily about trading shifts without having to bug management

**What do you dislike about When I Work?**

I wish there was a “month view” on the calendar

**What problems is When I Work solving and how is that benefiting you?**

Makes it super easy to figure out when my shifts are and if people need a shift covered. 

  ### 28. One year using WIW. Just renewed my yearly subscription!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 24, 2017

**What do you like best about When I Work?**

This is a strong, user-friendly web and app-based product. 

**What do you dislike about When I Work?**

I dislike that clock in and out by employees require an additional subscription. 

**Recommendations to others considering When I Work:**

If you need a lot of customer support to implement a new product, this is not for you. 

**What problems is When I Work solving and how is that benefiting you?**

We supervise just about 50 employees working in various locations 7 days a week. Coordinating scheduling, and a place where employees can go to, and drop or pick up shifts by themselves is very efficient. 

  ### 29. When I work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 30, 2018

**What do you like best about When I Work?**

You can message coworkers and see exactly when others shift are.

**What do you dislike about When I Work?**

It is sometimes slow and unresponsive. Need to fix that.

**What problems is When I Work solving and how is that benefiting you?**

Easy communication 

  ### 30. I just started using the app. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 18, 2018

**What do you like best about When I Work?**

I like that I can see all the hours I work.

**What do you dislike about When I Work?**

It sometimes messes up and closes out of the app. 

**What problems is When I Work solving and how is that benefiting you?**

I use it for scheduling my shifts.

  ### 31. Pretty useful app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 24, 2017

**What do you like best about When I Work?**

Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers.

**What do you dislike about When I Work?**

App has some difficulty recognizing that employees are at the correct clock in location.

**What problems is When I Work solving and how is that benefiting you?**

Employees are more accountable for time on time cards. Sending work schedules and notifications to the team is easy.

  ### 32. Schedule and Timetracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 07, 2017

**What do you like best about When I Work?**

I like that the app helps digitalize schedule and that it also has a time tracking feature.

**What do you dislike about When I Work?**

I dislike some minor scheduling feature however the team is very responsive.

**Recommendations to others considering When I Work:**

Patience and flexibility. Also WIW is not HIPPA compliant. 

**What problems is When I Work solving and how is that benefiting you?**

Scheduling, team management, time tracking

  ### 33. Physical Therapy Office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 01, 2017

**What do you like best about When I Work?**

I like the ability to easily switch shifts and see who's available.

**What do you dislike about When I Work?**

I dislike waiting for the manager to approve and not knowing if I'm working or not.

**Recommendations to others considering When I Work:**

Make sure you relay to your boss if he or she can approve or reject a shift change because the app itself does't tell you if someone else has been approved for the shift and you aren't picked. I love the ease of the availability option too- use that!

**What problems is When I Work solving and how is that benefiting you?**

Solving the issues of asking my boss if I can switch shifts with another employee. Good for small businesses.

  ### 34. Easy and intuitive 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 28, 2017

**What do you like best about When I Work?**

The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system

**What do you dislike about When I Work?**

It would be great to have a "not preferred" option in addition to the "preferred" and "unavailable."

**What problems is When I Work solving and how is that benefiting you?**

It manages my shifts in a super easy format!

  ### 35. An easy experience for both management and employees 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 01, 2017

**What do you like best about When I Work?**

The app allows you to communicate schedule requests and the post made schedules for all to see. I most like that it allows you to see employees availibility once they have entered it in the app. 

**What do you dislike about When I Work?**

The app uses a lot of data currently so I have to be sure to keep it on wifi only. 

**What problems is When I Work solving and how is that benefiting you?**

It solved the issue of schedule requests, before they were really disorganized and a few would go missing. Now they are all in one place and it takes responsibility off the schedule maker and puts it on the individual making the request 

  ### 36. Easy to Use, Lots of Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 18, 2017

**What do you like best about When I Work?**

I liked the ease of operation. It’s very user friendly and visually pleasing. 

**What do you dislike about When I Work?**

Only that I don’t feel like we took full advantage of all the application has to offer. 

**Recommendations to others considering When I Work:**

It’s absolutely best for people with jobs that involve a lot of on location/in the field work. 

**What problems is When I Work solving and how is that benefiting you?**

The location feature was a life saver when I needed to know where I was headed. 

  ### 37. Perfectly connected 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 28, 2017

**What do you like best about When I Work?**

All my scheduling needs are in one place 

**What do you dislike about When I Work?**

Forced to see things like “open shifts” when it doesn’t apply to me.

**Recommendations to others considering When I Work:**

The app is incredibly helpful.

**What problems is When I Work solving and how is that benefiting you?**

I am able to clock in and out myself when at a location, I czn request time off easily. 

  ### 38. So helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 30, 2018

**What do you like best about When I Work?**

Email reminders are sent before your shifts. 

**What do you dislike about When I Work?**

Forces you to set availability when logging in.

**What problems is When I Work solving and how is that benefiting you?**

Scheduling is easier and everyone can set it from their devices. 

  ### 39. When I work review 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** October 21, 2017

**What do you like best about When I Work?**

I like that it is so easy to see my shifts and to ask off!

**What do you dislike about When I Work?**

The acknowledge all feature is a little tedious 

**What problems is When I Work solving and how is that benefiting you?**

It's solved confusing time off requests and makes it easy to access a schedule anytime

  ### 40. WhenIWork Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 26, 2017

**What do you like best about When I Work?**

I like pulling up the scheduler and seeing when all my staff is working

**What do you dislike about When I Work?**

It's a multiple step process to add shifts for my team to pick up and can be a bit slow and tedious

**What problems is When I Work solving and how is that benefiting you?**

It lets me look at my staff's schedule and hours

  ### 41. Kept me organized, easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 29, 2017

**What do you like best about When I Work?**

Everything about this website was easy to learn and maneuver . Making schedules was always so quick due to the templates you can create. 

**What do you dislike about When I Work?**

Their was really nothing that i disliked about the site itself. Even the customer service was great and the tutorials from the staff were very informative. 

**Recommendations to others considering When I Work:**

Definitely recommend to other employers 

**What problems is When I Work solving and how is that benefiting you?**

Working in the events industry and working only office hours, this website helped keep me organized and I was able to track all of my staff's hours. The clock in and out process is very straight forwards, really no room for error for my staff. Just clock in and out with the security pin that I issued to each staff member. 

  ### 42. Very useful and cost effective solution to time and attendance tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** December 26, 2017

**What do you like best about When I Work?**

I absolutely love the free usability of this product. 

**What do you dislike about When I Work?**

The lack of integrations with other existing services. 

**What problems is When I Work solving and how is that benefiting you?**

Employee time tracking, PTO, and Attendance tracking. 

  ### 43. I'm the Promotions Director for two radio stations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miranda B. | Promotions Director, Broadcast Media, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 18, 2017

**What do you like best about When I Work?**

I enjoy using When I Work! When we have 4 or 5 events going on at the same time, it easily allows me to schedule without any issues! 

**What do you dislike about When I Work?**

Honestly, there's nothing I don't like about When I Work. 

**What problems is When I Work solving and how is that benefiting you?**

I like that my team gets notifications about their shifts. Less reminding them about it! 

  ### 44. Easy formality 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 19, 2017

**What do you like best about When I Work?**

Love how it can sink to my iPhone calendar 

**What do you dislike about When I Work?**

The app itself sometimes can be difficult to maneuver 

**What problems is When I Work solving and how is that benefiting you?**

Employee scheduling 

  ### 45. When I Work

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 13, 2017

**What do you like best about When I Work?**

It's nice to look at to keep track of your hours.

**What do you dislike about When I Work?**

It's a  little annoying to keep track of in my field. We deal with a lot of time changes and so that can be a bit overwhelming with all the paperwork we have to keep track of to begin with. 

**Recommendations to others considering When I Work:**

To keep an alarm or to keep track of when you clock in and out of work. 

**What problems is When I Work solving and how is that benefiting you?**

It's more of just keeping track of time and being held responsible for it.

  ### 46. When I Work makes scheduling easy! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 13, 2017

**What do you like best about When I Work?**

It is very user friendly and can be accessed on android and iphone devices. The updates are instant. you can look at past schedules and reprint as necessary. 

**What do you dislike about When I Work?**

Wish you could allow employees to switch shifts without administrative clearance. 

**Recommendations to others considering When I Work:**

Try it for free first and see if your like it before you buy it. It fits our small business needs! 

**What problems is When I Work solving and how is that benefiting you?**

It shortens scheduling time. Employees like having their schedule in there hands at all times. they can message inside the app and voice any conflicts that they see. 

  ### 47. Just started using... great so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 16, 2017

**What do you like best about When I Work?**

I like the imaging of the visual calender and the text alerts about upcoming shifts

**What do you dislike about When I Work?**

I get emails about everything... I need to figure out how to turn them off.

**Recommendations to others considering When I Work:**

I haven't figured out how to get my schedule when off line... so I need to screen shot it if I'm not going to be connected to the internet.

**What problems is When I Work solving and how is that benefiting you?**

Everyone can use it, and it is good as the app and as a website.

  ### 48. When I Work Time Sheet Management Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** July 11, 2016

**What do you like best about When I Work?**

I love that I can have the app on my phone and manage my time sheets right from my phone. I have a love/hate relationship with the location tracking but it's nice for when I am working offsite and need to track and turn in my miles for review. I like that I can manually enter and change my hours. I like that it can integrate with other apps I use such as Active Hours. 

**What do you dislike about When I Work?**

The location accuracy can be a bit tricky sometimes depending on your phone, i.e. you don't have service or spotty service. I have found that sometimes it reports that I am not in the correct location when punching in when I actually am. 

**Recommendations to others considering When I Work:**

Very convenient to have the app on your phone. Easy to use.

**What problems is When I Work solving and how is that benefiting you?**

Being able to manually enter hours and send in request time off through the app has been very beneficial.

  ### 49. When I Kind of Work

**Rating:** 2.0/5.0 stars

**Reviewed by:** Tim M. | Senior Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 06, 2016

**What do you like best about When I Work?**

The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests.

**What do you dislike about When I Work?**

The main dashboard is limited to only showing 100 shifts at a time. This means that if you have a big team, or each team member is scheduled for a variety of shifts, there's no way to see a full view of the day on the dashboard. My team works 9-5 and every day it looks like everyone is off at 11 am because When I Work can't support the amount of people on our team.

**Recommendations to others considering When I Work:**

If you need scheduling for a large team or a team with many shifts during the day, I would consider other options.

**What problems is When I Work solving and how is that benefiting you?**

Our team needs to be scheduled for many things throughout the day. When I Work doesn't do a great job of handling this need. The benefits of When I Work seem to be on the user end, as users find it fairly straightforward.

  ### 50. I love When I Work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivy H. | Copy editor/Page designer, Newspapers, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 01, 2016

**What do you like best about When I Work?**

I like being able to switch into full schedule view to see who I am working with. Full schedule view also makes it easy for me to see what weeks are available for vacations and any other time off I need. I also really like how easy it is to request time off and review the requests I have already made. I always try to keep track of the time I am requesting and the hours I am using, and this is made even easier with When I Work.

**What do you dislike about When I Work?**

I dislike having to "acknowledge" my shifts once my boss posts them. I also would like it if everyone had to upload a photo. I think it's easier to see whose schedule is whose when the person has a photo uploaded. Other than that, I have not had any problems, though I do know that my boss has had the program crash while he has been building schedules.

**Recommendations to others considering When I Work:**

When I Work really seems to improve things for our copy desk. It's so easy to be able to check your own schedule and see that every shift has been filled. The app makes it very easy for me to check my schedule at home.

**What problems is When I Work solving and how is that benefiting you?**

We have a lot of people here, so I think it has become much easier for my boss to schedule everyone. It's also easy for the rest of us to see if there a mistake within the schedule.


## When I Work Discussions
  - [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) - 3 comments, 2 upvotes
  - [Can employees swap shifts without manager involvement every time?](https://www.g2.com/discussions/can-employees-swap-shifts-without-manager-involvement-every-time) - 1 comment, 1 upvote
  - [Is When I Work a good fit for a small business?](https://www.g2.com/discussions/is-when-i-work-a-good-fit-for-a-small-business) - 1 comment, 1 upvote
  - [How does When I Work compare to Homebase and Connecteam?](https://www.g2.com/discussions/how-does-when-i-work-compare-to-homebase-and-connecteam) - 1 comment, 1 upvote
  - [How do I track overtime and avoid unexpected labor costs?](https://www.g2.com/discussions/how-do-i-track-overtime-and-avoid-unexpected-labor-costs) - 1 comment, 1 upvote

- [View When I Work pricing details and edition comparison](https://www.g2.com/products/when-i-work/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-09-26+07%3A58%3A19+-0500&secure%5Bsession_id%5D=6be6f35e-e558-4fd4-884b-a75ac247491e&secure%5Btoken%5D=b081859102103c84fd1aa1b19fe1f4b45825caf75abf44e99759e0b3893d1dbb&format=llm_user)

## When I Work Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Automation**
- Process Automation

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Platform Content**
- Automation
- File Sharing

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top When I Work Alternatives
  - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews)
  - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,107 reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (595 reviews)

