--- title: When I Work Reviews meta\_title: 'When I Work Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 399 reviews by the users' company size, role or industry to find out how When I Work works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 399 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### When I Work Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. [(61 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews) Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. [(43 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews) Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. [(42 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews) Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. [(25 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews) Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. [(22 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews) Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. [(15 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews) Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews) Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. [(10 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews) Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews) Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. [(9 mentions)](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of When I Work ##### 1. Ease of Use Users appreciate the **ease of use** with When I Work, enhancing scheduling and communication for part-time staff. [ See 61 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you like about When I Work? I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ##### 2. Scheduling Users appreciate the **ease of scheduling** with When I Work, enjoying its user-friendly features and clarity. [ See 43 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cool Scheduling and Data Features That Make Planning Easy" What do you like about When I Work? The scheduling features are cool especially the data features. ##### 3. Scheduling Ease Users value the **simplicity of scheduling** with When I Work, enjoying clear visibility of staff availability and tasks. [ See 42 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651510&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you like about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cool Scheduling and Data Features That Make Planning Easy" What do you like about When I Work? The scheduling features are cool especially the data features. ##### 4. Time-saving Users appreciate the **time-saving features** of When I Work, simplifying timesheets and shift management for better organization. [ See 25 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651544&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you like about When I Work? I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.") WL William L. 4.5/5 "Efficient Scheduling and Communication Solution" What do you like about When I Work? I use When I Work to schedule shifts, track work hours, and communicate with my team all in one place. I love that it helps me avoid shift mix-ups and ##### 5. Shift Management Users value the **ease of shift management** in When I Work, appreciating its simplicity and visual clarity. [ See 22 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=2076494&qs=pros-and-cons#reviews) See Related User Reviews DK Denise K. Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Scheduling with Minor Flexibility Issues" What do you like about When I Work? I like the ability to color code in When I Work. This feature is particularly valuable for managing a large number of staff. It helps me differentiate ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "A streamlined experience for scheduling and time management." What do you like about When I Work? Easy and streamlined to use—nothing is too difficult to understand. The emails and notifications to my staff are also helpful for shift reminders. ### 5 Cons or Disadvantages of When I Work ##### 1. Scheduling Issues Users face **scheduling issues** with When I Work, including high costs for small teams and limited customization options. [ See 15 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to DK Denise K. Small-Business (50 or fewer emp.) 3.5/5 "Streamlined Scheduling with Minor Flexibility Issues" What do you dislike about When I Work? I don't like that I can't change the schedule format from weekly to align with my pay schedule. ##### 2. Missing Features Users often face **missing features** in When I Work, particularly with clocking in, shift visibility, and scheduling options. [ See 10 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Scheduling Features That Make Shift Management Easy" What do you dislike about When I Work? When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish ##### 3. Software Bugs Users experience **software bugs** that hinder scheduling and create confusion, impacting overall usability of When I Work. [ See 10 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651266&qs=pros-and-cons#reviews) See Related User Reviews ![Bree N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bree N.") BN Bree N. Mid-Market (51-1000 emp.) 4.0/5 "Streamlined Scheduling with Seamless Payroll Integration" What do you dislike about When I Work? It would be really lovely if there were a way to see availability for all employees at once so scheduling could be a little more seamless. This is a f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Convenient, Easy-to-Use App Experience" What do you dislike about When I Work? It has glitches, and there are times when it isn’t working properly. ##### 4. Limited Features Users express frustration over the **limited features** of When I Work, hindering effective scheduling and communication. [ See 9 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651161&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Scheduling Features That Make Shift Management Easy" What do you dislike about When I Work? When you list an employee and salaried it is still calculating their hours after 40 into the total scheduled which is counter productive. I also wish ##### 5. Poor Notifications Users find the **poor notifications** inadequate and overwhelming, lacking customization and timely reminders for their shifts. [ See 9 mentions ](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650999&qs=pros-and-cons#reviews) See Related User Reviews ![Mathnasium of P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mathnasium of P.") MP Mathnasium of P. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Scheduling Made Easy" What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Aesthetic, Clear, and Easy to Use" What do you dislike about When I Work? The clocking in function can be quite laggy and the amount of times I have clocked in and it has not registered is quite common. I also cannot control ![Kelsey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey M.") KM Kelsey M. Office Manager Small-Business (50 or fewer emp.) 4/3/2025 "LOVE LOVE LOVE When I Work" 5/5 What do you like best about When I Work? Customizing the scheduling and the easy and super flawless tech support. Review collected by and hosted on G2.com. What do you dislike about When I Work? At this moment, I honestly don't have a down side to when I work. If I ever run into an issue, tech support walks me through it! Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? It makes communication between staff easy about scheduling. It shows you who you are working with everyday. With the customizing, it saves me so much time! Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11013977/official_response/edit) Hi Kelsey, Shab here from When I Work. We're ecstatic that you are loving When I Work and all the ways to customize the tool! Our Customer Care team LOVES assisting you, and it is always so great to hear from you! Thank you for your continuous support, Kelsey, and for providing your insight! Warmly, Shab Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chris J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris J.") CJ Chris J. Owner Small-Business (50 or fewer emp.) 4/8/2025 "Really enjoying When I Work" 5/5 What do you like best about When I Work? My team and I love using When I work. It has streamlined their schedules and time off requests. We love the team chat feature. It has been well worth it having When I Work. Review collected by and hosted on G2.com. What do you dislike about When I Work? Nothing. I really like When I Work and have not found anything I do not like. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? I have not had any issues. Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11027373/official_response/edit) Hi Chris, Dawn here from When I Work. Thank you so much for sharing your positive experience with us! We’re thrilled to hear that working with the app has been well worth it for you and your team. If you ever have any questions or need assistance, please feel free to submit a ticket to our Customer Care Team using the link below: https://help.wheniwork.com/submit-a-ticket/ We truly appreciate your feedback, Chris. Thanks again for being such a valued member of the When I Work community! Take care, Dawn Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carmen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen R.") CR Carmen R. Finance Manager Small-Business (50 or fewer emp.) 4/3/2025 "Finance Manager" 5/5 What do you like best about When I Work? It is always there, at the tip of my fingers to make sure I show up to work on time and/or prepare for next day activities. Review collected by and hosted on G2.com. What do you dislike about When I Work? I don't have pop-up notifications on my phone to remind me what time I need to be at work the night and/or couple of hours before. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Time scheduling, prioritizing duties, attendance. Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11013965/official_response/edit) Hi Carmen, Shab here from When I Work. We are so excited to hear you love the app! Your feedback truly motivates us to keep improving. Thank you so much! Regarding notifications, our Customer Care team would love to assist you further with this! You can submit a ticket directly to us so that we can take a look at notifications for you: https://help.wheniwork.com/submit-a-ticket/ Thank you so much for taking the time to provide your insight and feedback! Warmly, Shab Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Small-Business (50 or fewer emp.) 4/3/2025 "Great Work Scheduling App" 5/5 What do you like best about When I Work? This app has streamlined our scheduling process with its easy-to-use interface. It allows quick shift creation, recurring schedules, and smooth employee shift swaps. The notifications and calendar integration help prevent conflicts. It's a huge time-saver and has improved both efficiency and communication. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about When I Work? The mobile version is not as feature-rich or user-friendly as the desktop version. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Clearly displays shifts, time off, and availability in a simple visual format. Users can quickly identify gaps in the schedule, overlapping shifts, or employees who may need time off. Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014070/official_response/edit) Hi there, Shab here from When I Work. We appreciate your insight and feedback and love that you are enjoying repeating shifts and shift swaps! Regarding any issues with the mobile version of the app, our Customer Care team would love to assist you further if you can submit a ticket here: https://help.wheniwork.com/submit-a-ticket/. Thank you again for taking the time to write to us about your experience! Warmly, Shab Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/29/2025 "Great Scheduling Visibility, But Usability Needs Improvement" 4.5/5 What do you like best about When I Work? Visibility into schedule and notifications Review collected by and hosted on G2.com. What do you dislike about When I Work? not the most user friendly - takes a minute to figure out Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Scheduling easier Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11880817/official_response/edit) Hi there, Shab here from When I Work. Thank you so much for your review! We're happy to see that you are finding good use for When I Work and its visibility into your schedule, as well as notifications. We'd love to assist you further with any issues you are running into; if you can, please submit a ticket to our Customer Care team: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to assist you in getting set up! Thank you again for being a part of the When I Work family! Warmly, Shab Validated ReviewerIncentivizedSource: Seller invite ![Sebastian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian G.") SG Sebastian G. Senior Project Manager Small-Business (50 or fewer emp.) 4/3/2025 "Great and Convenient" 4/5 What do you like best about When I Work? It is simple, yet can provide statistical data when needed. Great for smaller teams, or groups. Review collected by and hosted on G2.com. What do you dislike about When I Work? I would like to have a Gantt chart or some other way of tracking project progress by date. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Mobile application has same integrations as desktop site. Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11015047/official_response/edit) Hi Sebastian, Dawn here from When I Work. Thank you so much for leaving a review about our app! We're thrilled to hear that When I Work is providing you with the statistical data you need for your team. We'll definitely take your suggestion for a Gantt chart/project progress tracking into account for future improvements. Thanks again for your feedback, Sebastian! If you ever need anything or have more suggestions, feel free to contact our Customer Care Team using the following link: https://help.wheniwork.com/submit-a-ticket/. Warmest Wishes, Dawn Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jess R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess R.") JR Jess R. Practice Manager Small-Business (50 or fewer emp.) 4/3/2025 "Easy, Effecient, and Recommend" 5/5 What do you like best about When I Work? It's very user-friendly and customizable. I enjoy the business forecasting tool! It's helped me run my labor better. Review collected by and hosted on G2.com. What do you dislike about When I Work? Saving shift colors would be excellent and having the manager be able to change settings for team members. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Forecasting our labor budget! Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014045/official_response/edit) Hi Jess, Dawn here from When I Work. Thank you so much for taking the time to leave such an incredible review! We’re so glad to hear that you find When I Work user-friendly and customizable, and that the business forecasting tool has been helpful in managing your labor costs. We also really appreciate your feedback about saving shift colors and manager settings—this is great insight and will definitely be considered for future enhancements. Thanks again for being a part of the When I Work community! Warmly, Dawn Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dwidson M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dwidson M.") DM Dwidson M. Game Host Mid-Market (51-1000 emp.) 4/29/2025 "When I Work - Cloud-based employee scheduling and time tracking" 1/5 What do you like best about When I Work? User-friendly interface—both for managers and employees. Review collected by and hosted on G2.com. What do you dislike about When I Work? Limited Customization, Mobile App Limitations, Customer Support Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? When I Work" helps track breaks, overtime, and hours worked, which can streamline payroll and aid in compliance. Employees can submit requests or swaps through the app, and managers get a clear overview to approve or deny with context. Tracking attendance, lateness, and hours worked is difficult manually. Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11096224/official_response/edit) Hi Dwidson, Shab here from When I Work. Thank you so much for your feedback! We love to see that you are enjoying the user-friendly interface of When I Work! We'd love to help with any questions you may have, if you can submit a ticket to our Care team (https://help.wheniwork.com/submit-a-ticket/). We'd be happy to help! Thank you. Warmly, Shab Validated ReviewerSource: Organic ![Amanda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda E.") AE Amanda E. Human Resources Manager Small-Business (50 or fewer emp.) 4/3/2025 "Very user friendly" 3.5/5 What do you like best about When I Work? I like how it breaks things down and it’s easy to put job titles next to same ones Review collected by and hosted on G2.com. What do you dislike about When I Work? Getting a hold of someone at customer service. Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? My staff can access their schedule easily Review collected by and hosted on G2.com. Show More Response from Dawn C of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014183/official_response/edit) Hi Amanda, Dawn here from When I Work. Thank you so much for taking the time to leave a review! It's wonderful to hear that When I Work is helping your staff easily access their schedules. We’re so sorry to hear that you've had difficulty contacting our Customer Care Team. Could you please submit a ticket to our Care Team using the following link? https://help.wheniwork.com/submit-a-ticket/ We’d love to hear more about the specific feedback you have regarding contacting support. Thanks again for your time, Amanda! Warmly, Dawn Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ashlyn H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashlyn H.") AH Ashlyn H. Hotel manager Mid-Market (51-1000 emp.) 4/3/2025 "I love wheniwork" 5/5 What do you like best about When I Work? This is a great tool For forecasting the cost of upcoming or previous payrolls Review collected by and hosted on G2.com. What do you dislike about When I Work? At this time I cannot think of anything that I do not like Review collected by and hosted on G2.com. What problems is When I Work solving and how is that benefiting you? Payroll forecasting and scheduling cuts Review collected by and hosted on G2.com. Show More Response from Shab M of When I Work [Editedit](https://www.g2.com/survey_responses/when-i-work-review-11014091/official_response/edit) Hi Ashlyn, Shab here from When I Work. We can’t thank you enough for your wonderful review! You’ve made our day, and we’re thrilled you’re loving the app! Thank you for providing us with your insight! 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