--- title: Whatso Reviews meta_title: 'Whatso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how Whatso works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 52 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Whatso Reviews **Vendor:** Growby **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.0/5.0 **Total Reviews:** 52 ## About Whatso Whatso is one of the only software to have both CRM & Marketing platform bundled in a single software. ## Whatso Pros & Cons **What users like:** - Users love the **customer acquisition capabilities** of Whatso, enhancing engagement and satisfaction with effective marketing campaigns. (2 reviews) - Users enjoy the **high user engagement** offered by Whatso, leading to more conversations and increased customer satisfaction. (2 reviews) - Users value the **advanced analytics and reporting** features of Whatso for optimizing their marketing campaigns effectively. (2 reviews) - Users find Whatso to be a **cost-effective solution** for reaching customers on WhatsApp without hidden charges. (1 reviews) - Users value the **Analytics and reporting services** in Whatso, enabling effective tracking of campaign performance. (1 reviews) - Automation (1 reviews) - Customer Engagement (1 reviews) - Customer Support (1 reviews) - Data Analytics (1 reviews) - Effective (1 reviews) **What users dislike:** - Users express concerns about **email spamming** , highlighting the risk of being reported or blocked when over-messaging customers. (2 reviews) - Users report **limited functionality** with Whatso, often requiring additional tools to meet their marketing objectives. (2 reviews) - Users report experiencing **buggy features** and poor usability, leading to frustration and dissatisfaction with Whatso. (1 reviews) - Users face **communication issues** with Whatso, as its reliance on WhatsApp limits broader marketing outreach and engagement. (1 reviews) - Users report experiencing **complex usability** issues with Whatso, highlighting bugs and difficulties in navigating the software. (1 reviews) - Expensive (1 reviews) - Expensive Subscriptions (1 reviews) - Limited Automation (1 reviews) - Limited Customization (1 reviews) - Messaging Issues (1 reviews) ## Whatso Reviews ### 1. Whatso - A reasonable way to market to the masses **Rating:** 4.0/5.0 stars **Reviewed by:** Matt M. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Whatso?** Here are five positive reasons that I believe businesses should consider using Whatso Marketing app: Automate Messaging: With Whatso Marketing app, businesses can automate their messaging campaigns on WhatsApp. The app allows businesses to create customized message templates that can be sent to multiple contacts at once, saving time and effort. Targeted Marketing: The app also offers advanced targeting options, enabling businesses to send personalized messages to specific groups of contacts. This helps businesses to tailor their marketing messages to the needs and interests of their target audience, increasing the chances of a successful campaign. Schedule Messaging: With Whatso Marketing app, businesses can schedule their messages to be sent at a later time or date. This feature is particularly useful for businesses that want to ensure that their messages are sent at the optimal time for maximum impact. Analytics and Reporting: Whatso Marketing app also provides detailed analytics and reporting, giving businesses valuable insights into the performance of their messaging campaigns. Businesses can track metrics such as message open rates, click-through rates, and conversion rates, allowing them to optimize their campaigns for maximum results. Cost-Effective: Whatso Marketing app is a cost-effective solution for businesses that want to reach their customers on WhatsApp. The app offers a range of pricing plans to suit businesses of all sizes, with no hidden fees or charges. This makes it an affordable and accessible marketing tool for businesses on a budget. **What do you dislike about Whatso?** Here are 5 potential drawbacks of using the Whatso Marketing app for WhatsApp. Most of these reasons are based solely on the fact it relies on WhatsApp, therefore Whatsapp can be the reason. Risk of Spamming: While marketing through WhatsApp can be effective, it's essential to avoid over-messaging and spamming users. If businesses use the app to send too many messages to customers, they could end up being blocked or reported as spam, potentially damaging their reputation. Need for Opt-In Consent: WhatsApp requires businesses to obtain opt-in consent from their customers before sending marketing messages. Without proper consent, businesses could risk violating privacy laws and regulations, which could lead to legal consequences. Limited Functionality: While Whatso Marketing app provides automation and scheduling features, it may not offer the same level of customization and functionality as other marketing automation tools. Businesses may find that they need to use additional tools to achieve their marketing goals. Dependence on WhatsApp: The success of a business's marketing campaigns through Whatso Marketing app is highly dependent on WhatsApp's popularity and user adoption rates. If WhatsApp's usage declines, businesses may need to find alternative marketing channels. Platform Limitations: WhatsApp is primarily designed for one-to-one or small group communication, and its group messaging capabilities are limited compared to other social media platforms. This may not be ideal for businesses looking to reach a larger audience or run mass marketing campaigns. **What problems is Whatso solving and how is that benefiting you?** The benefits of using Whatso - WhatsApp Marketing Software include increased efficiency, better messaging capabilities, compliance with WhatsApp policies, detailed analytics and reporting, and advanced security features. By addressing these key problems, Whatso helps my company to leverage the power of WhatsApp for marketing purposes and achieve better results. ### 2. WhatsApp marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Nikita J. | Python Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Whatso?** This is beat for WhatsApp marketing. I just love it . This is compaigns which provide all the required functions. This have so many benefits high user engagement more conversations and increase customer satisfaction. **What do you dislike about Whatso?** WhatsApp marketing is extremely effective.there are some drawbacks of using the whatso marketing app- Limited functionality: business may find that they need to use to use additional tools to achieve their marketing goals. And it allows you to send and receive calls and messages using an internet connection. **What problems is Whatso solving and how is that benefiting you?** It is very helpfull for those person who work on the business. And it provides facilities to send bulk customised message to multiple contacts and groups. It also allow WhatsAppp number extraction to exactly the contact from the other sources. ### 3. Great! Just be careful... **Rating:** 4.0/5.0 stars **Reviewed by:** Alyse K. | Quality Assurance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Whatso?** I love how I can use it over the pc and mobile device. Having access to all of my conversations at quick ease is perfect for my busy life! I work with many people overseas, and as there are reliable apps for us to converse, but Whatsapp allows for quick link sending of attachments and videos. Also, video chat and call quality is great when on wi-fi. Have had issues when on cellular service though. Also, you can connect your ads and APIs to send msgs to whatsapp to contact you directly even when you are on the go! **What do you dislike about Whatso?** I dislike that cache is saved, I dislike that information is shared with Facebook, Instagram, etc. This is why I choose to not have my personal information on the application and only use it for particular needs and interests when it comes to my contract work. If you do not mind this, then its perfect for even the most private conversations. **Recommendations to others considering Whatso:** If you have a big business, I would suggest other methods of marketing and advertising. If you are a solo contractor or a small business, whatsapp may be the perfect fit for you. All of your messages and connections can be tied through the application keeping the user in the loop at all times. **What problems is Whatso solving and how is that benefiting you?** The biggest issue I've come into contact in the software industry is the constant communication with clients and networking is overseas or international. Having reliable software and apps that can function at high speeds is limited in all parts of the world. Whatsapp has luckily helped us close that gap. ### 4. Whatso review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Whatso?** It is user friendly interface and since everyone is using whatsapp to very easy and quick to switch to whatsapp app inorder to get this done **What do you dislike about Whatso?** Some adds are seems not profoundly good. A better toast message should appear in order to get a great look and feel **What problems is Whatso solving and how is that benefiting you?** Good ui but still laks compatibility with some android mobiles, especially lower version which poor people do use ### 5. Great Mesaenger tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Katie G. | Lead Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Whatso?** It is really easy to reach a large pool of current or potential clients with large mass marketing messages. I like being able to send one message to lots of people at once, instead of tracking each person individually. **What do you dislike about Whatso?** The cost is the biggest thing, for a smaller company that is trying to get a handle on marketing and a growing client base, this product is on the pricier end. However, from looking around at other marketing messengers, this does offer a lot of features. **Recommendations to others considering Whatso:** This is a great software to use when you are trying to build your marketing team and efforts. It helps a lot with managing large amounts of clients and contacts. **What problems is Whatso solving and how is that benefiting you?** We are able to reach out to all of our clients when we have a promotion running without having to go through a long list of contacts and determining if they are an active client or a potential. It saves us a lot of time being able to send mass messages to all our people at once. It also has made following up on leads easier too as we can do the same thing and send out a mass message without having to sift through each name. ### 6. Humphrey Mumba's Whatsapp Marketing Software experiences. **Rating:** 4.0/5.0 stars **Reviewed by:** Chewe M. | Qualified Alison (E-Learning) Publisher (QAP) - Level 1, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2020 **What do you like best about Whatso?** Being a socially oriented person, I enjoy Whatso's integrated system with customer leads. Its functionalities make it easy to interact with clients one-on-one, making it easy to reach out with effective marketing information that can benefit both parties - tat is, ' win-win' results. It helps one have a forecast on business marketing results. **What do you dislike about Whatso?** Sometimes it can be, at times, embarrassing to try to link up certain consumers who tend to be difficult and just turn you out by say blocking the contacts. One may largely loose a god number of leads from a single contact. It's not good also that it may not be installed on rooted devices. It is difficult o install on mobile phones, if it does at all. **Recommendations to others considering Whatso:** I believe this software would be great one to let different industry players to take opportunity of their marketing strengths and resources at a cost effective level. The ware would spin a win-win approach for effective entrepreneurship skills acquisition while spreading the quickest way to reach out to different audiences including individuals, companies, NGOs etcetera. Whatever the case, this marketing evolution forms one of the best approaches to effective CRM. **What problems is Whatso solving and how is that benefiting you?** I currently do not have a pending resolution. am learning more about the software. ### 7. Whatso - Very Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Thiago A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Whatso?** A fast, safe and very useful application in my life. I use it daily in my online sales business! **What do you dislike about Whatso?** Sometimes, with a bad internet connection, I notice a certain instability! **Recommendations to others considering Whatso:** I do recommend using this software. Too useful. It is a reliable software that increases trust between you and your customers. The use of this software is indispensable. **What problems is Whatso solving and how is that benefiting you?** The best problem solved was stability really! ### 8. What’s app in the workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Whatso?** I love using what’s app because it can be used on a computer or cell phone. You can Use emojis video chat and send gifs. Your also able to use for free in different places with access to WiFi **What do you dislike about Whatso?** I do not like that you can’t make calls without face time or that sometimes your messages will not be sent or notifications will not go through **Recommendations to others considering Whatso:** Definitely worth the try! **What problems is Whatso solving and how is that benefiting you?** Staff communication, communication with no phone service and ability to communicate with out the use of cellphones ### 9. Whatsapp Great for International Contacts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Whatso?** My main use for whatsapp is to communicate with colleagues and professors whom have gone on international trips. It is helpful to discuss matters of school and work with the ease of whatsapp and not worry about cellular data, etc. **What do you dislike about Whatso?** The quality of pictures, videos, and voice memos can sometimes be subpar. **Recommendations to others considering Whatso:** Great software for those with communication needs internationally. **What problems is Whatso solving and how is that benefiting you?** It makes communication with my colleagues much easier than sorting other methods out, especially given the amount of travel that is done for rotations,etc. ### 10. Whatso Review **Rating:** 4.0/5.0 stars **Reviewed by:** kyagaba c. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2019 **What do you like best about Whatso?** With Whatso, my social Media Marketing is simplified since i also get to market my clients' products and services on WhatsApp hence maximizing on their sale and well as mine. **What do you dislike about Whatso?** Whatso tends to become tedious and repetitive since there is a specific number of messages that are sent at a specific time. **Recommendations to others considering Whatso:** Whatso is the best WhatsApp Marketing software ever. **What problems is Whatso solving and how is that benefiting you?** With Whatso, i have been able to send bulk marketing messages instead of sending one by one like i used to do. ### 11. What so as you so **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2019 **What do you like best about Whatso?** It's new trend of marketing technique , awesome full of ease of marketing techniques **What do you dislike about Whatso?** Slow Some times not working I think find dragging bugs and remove **Recommendations to others considering Whatso:** It's highly recommended software to save time by ease of work **What problems is Whatso solving and how is that benefiting you?** Slow Stagnation Irresponsive Remove bugs ### 12. Fast and affordable **Rating:** 4.0/5.0 stars **Reviewed by:** Stacy M. | Human resource manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2019 **What do you like best about Whatso?** It is fast Offers instant messaging It offers video calls One can also make voice calls It has no ads One can share files **What do you dislike about Whatso?** One has to have access to internet connection to use this software. Can only beused in smartphones only. **Recommendations to others considering Whatso:** It is fast and really easy to use. **What problems is Whatso solving and how is that benefiting you?** It helps spread information It waves company overhead costs especially phone bills. ### 13. marketting **Rating:** 3.5/5.0 stars **Reviewed by:** Erioluwa A. | Middle level manager , Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2019 **What do you like best about Whatso?** it makes selling private and easy and faster **What do you dislike about Whatso?** repetitive messages to customers whenever they send messages **Recommendations to others considering Whatso:** the multiple messaging **What problems is Whatso solving and how is that benefiting you?** selling ## Whatso Discussions - [How do you plan on moving ahead of the competition in the future?](https://www.g2.com/discussions/42932-how-do-you-plan-on-moving-ahead-of-the-competition-in-the-future) - 2 comments, 2 upvotes - [very useful for business](https://www.g2.com/discussions/very-useful-for-business) - 1 comment, 1 upvote - [How do I can use the app more effective in my official work?](https://www.g2.com/discussions/how-do-i-can-use-the-app-more-effective-in-my-official-work-9eedc7b4-117b-4b62-87ec-b8e7b0d4bb14) - 1 comment, 1 upvote - [Do you like Whatso?](https://www.g2.com/discussions/15209-do-you-like-whatso) - 1 comment, 1 upvote - [because they do not have a PC version.](https://www.g2.com/discussions/12124-because-they-do-not-have-a-pc-version) - 1 comment, 1 upvote - [View Whatso pricing details and edition comparison](https://www.g2.com/products/whatso/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A41%3A06+-0500&secure%5Bsession_id%5D=8ac9c196-f16a-4932-98e6-fe7182793531&secure%5Btoken%5D=2926f187f0ec64ddbc8540956d5f51f84708571b8974ee1fc16e8ff5b506a2f4&format=llm_user) ## Whatso Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics ## Top Whatso Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (483 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews)