I like that WhatsApp Business Platform makes it easy to connect with customers directly through WhatsApp. It’s fast, reliable, and customers are already comfortable using it. I can send updates, answer questions, and share product details in real time. It also supports automated messages and quick replies, which saves a lot of time. Review collected by and hosted on G2.com.

Sometimes it takes a bit of time to get verified and set up the business account. Also, the message templates need approval before sending, which can slow things down. The pricing for bulk messages could be more flexible for small businesses Review collected by and hosted on G2.com.

Its a good platform, in order to comunicate with our customers to support service and marketing strategies Review collected by and hosted on G2.com.

It not good at all with integrations like HubSpot, because we cant createn groups. Review collected by and hosted on G2.com.

It lets me have easy communication through employees and coworkers. Review collected by and hosted on G2.com.

There’s nothing really to not like about Whatsapp. It’s a super simple and easy way to communicate. Review collected by and hosted on G2.com.

High Impact Marketing 98% open rate. The platform allows you to send bulk broadcasts to thousands of customers. Review collected by and hosted on G2.com.

Meta moved to per message pricing model that can be a headache for budgeting. Review collected by and hosted on G2.com.

I find the WhatsApp Business Platform incredibly user-friendly and easy to navigate. Its end-to-end encryption ensures that only intended users can access messages, providing a high level of security. I value how it simplifies communication with large volumes of people simultaneously, making it perfect for my role as a teacher and tutor. Additionally, I appreciate the platform's ability to store and organize communication details, which enhances my efficiency. It's one of the best apps for communication and small business owners. Review collected by and hosted on G2.com.

I don't dislike anything it's a very good and useful platform Review collected by and hosted on G2.com.

the most liked aspects of WhatsApp Business revolve around its ability to bring professional, Review collected by and hosted on G2.com.

no dislike about the whatsapp buisness and good interface Review collected by and hosted on G2.com.

That has the same options as the standard version Review collected by and hosted on G2.com.

I can't find any feature of this application that I don't like. Review collected by and hosted on G2.com.

This real-time messaging app really improves communication. It makes it easier and more efficient to stay in touch. Also, the customer-support is quick Review collected by and hosted on G2.com.

Nothing to dislike, but surely more features could be added Review collected by and hosted on G2.com.

It is the most helpful for communication. Review collected by and hosted on G2.com.

I don’t dislike this WhatsApp application. Review collected by and hosted on G2.com.

whatsapp business is data protected than whatsapp general and shows professional aura. I like its user friendly features and omnipresernce use. flexibility. video call option with the team , cusomized group formation etc. Review collected by and hosted on G2.com.

losing sense of credibilty regarding data protection ,data sharing. Dilution of credibilty due to presence of 2 platforms like whatsapp generic and whatsapp business.need more client education regarding how to leverage business platform Review collected by and hosted on G2.com.