David B.
DB
David B.
Account Manager
Small-Business (50 or fewer emp.)
"An invaluable resource for both our company and clients"
4.5/5
What do you like best about Whatagraph?

The Whatagraph reports offer not only a snapshot of monthly performance for clients, but a way to document & track KPIs in a clear manner. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

It's not something I "dislike", rather something I wish was featured: the ability to generate a link for dynamic, real-time reports. Review collected by and hosted on G2.com.

MH
madison h.
director of digital strategy
Small-Business (50 or fewer emp.)
"The best tracking/reporting platform on the market - HANDS DOWN"
4.5/5
What do you like best about Whatagraph?

I love the ease of the program, not only just on the backend of learning and connecting- but also our clients love the layout of it! If we are able to use this platform and not make it hurt our time and costs - then it's the one for us. I hope it works for everyone similarly. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

There's a few integrations that they do not support yet - and it's def on the pricier side of the market. We about doubled our price in the platforms cost from our previous one, but the time I was spending trying to constantly fix it all was worth more than the cost of the platform. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great reporting platform."
5/5
What do you like best about Whatagraph?

How easy the integration has been, and the customisation of widgets. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

That you can not report on everything. For example, Shopify has returning customers but you can not show that in a report. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about Whatagraph?

The customer service is excellent! Whenever I have a question, they respond quickly. They will also make a video showing me how to do something if I don't know how to do it. Being a visual learner, that is extremely helpful for me. It's easy to follow along to do what I need to do. They are also willing to set up a video call if I need to discuss something in-depth. When it became possible to attach PDFs to the automated report emails, they contacted us to let us know and worked with us to set it up. I can't say enough good things about Whatagraph customer services. I also really like how Whatagraph is constantly working to adapt its systems based on customer input. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

I don't really have a dislike. Whenever I have an issue, I contact them and they help me through it. I didn't realize there was a client report setting for automated report emailing. Whatagraph offered to help me manually correct all of our automated report settings. That saves me hours of work and appreciate it tremendously. Review collected by and hosted on G2.com.

WB
Wassim B.
Partner - Head of Comms
Small-Business (50 or fewer emp.)
"Whatagraph has all you need from a reporting tool and the customer service is simply amazing."
5/5
What do you like best about Whatagraph?

The interface is simple to use. The visual output is great. And the customer service is absolutely great. Very responsive and thorough. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

So far nothing. As mentioned, everything needed from a reporting tool is provided clearly. Maybe the price could be somewhat lower but it's still decent. Review collected by and hosted on G2.com.

Olivier R.
OR
Olivier R.
Chief Growth Officer
Small-Business (50 or fewer emp.)
"Approachable + powerful"
5/5
What do you like best about Whatagraph?

Approachable for quick reports, but powerful if you need to dig in. Very user-friendly overall! Great customer support via Intercom chat, super responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

Not sure. I really like the builder. Maybe more templates for my use case would be great. I want to do campaign-by-campaign comparison and performance review by creative. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Whenever I have questions or issues, the Whatagraph team saves the day in no time!"
4.5/5
What do you like best about Whatagraph?

The functionality of Whatagraph is great but what really makes it stand out is the incredibly responsive and helpful support team! I also particularly like the option to set a different time for every widget separately. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

In Next Gen you need to take more of a detour to combine data from multiple campaigns in the same widget (filter function is not as straigtforward). Whereas before, you could just select the ones you wanted to include. Review collected by and hosted on G2.com.

Whitney R.
WR
Whitney R.
COO
Small-Business (50 or fewer emp.)
"Love the customization of Whatagraph"
4/5
What do you like best about Whatagraph?

The customization, look overall of the reporting, the custom links I can send to clients, and the comparison tool. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

The loading speed, connecting sources to reports was a bit tricky, and the way automated reports look when sent out. Review collected by and hosted on G2.com.

Casey D.
CD
Casey D.
d
Small-Business (50 or fewer emp.)
"One thing"
4.5/5
What do you like best about Whatagraph?

Ease of use and replicating templates... Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

I don't like that you have to create a folder first before you make a report. You can't move a report into a folder once it's been created....that's a bug that needs fixin. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Expensive, low value, and predatory billing and customer service"
0/5
What do you like best about Whatagraph?

Nothing, this service is incredibly over valued. They won't let you cancel your subscription. This is a sketchy company. Please be careful. Review collected by and hosted on G2.com.

What do you dislike about Whatagraph?

I hate that this company charges you like crazy for features that you shouldn't need to pay for. Then when you ask to cancel they then make you jump through a lot of hoops. Now I need to talk to 4 more people to explain why I want to cancel. Please never use this service. Review collected by and hosted on G2.com.