I really enjoy how efficient the user interface is. It allows our employees to quickly & easily find whatever information they are looking for.

Sometimes embedding documents is difficult, but I've always been able to get the tech support I need from Whale's staff. They are great!

Whale is helping us store all of our training documents in a single location. No more looking for binders and loose papers everywhere! It's all online and easily accessible.

Whale provides a comprehensive KMS/LMS for companies to provide a structured solution for training, onboarding, standard operating procedures and designed in a way to easily build out, add content, and assign ownership to SMEs. It provides built in tools, and the Whale team is very open to feedback on how to enhance and improve its product/platform.

i don't see any downsides. i do think having different levels of contributors, and admins would be helpful to manage content creation, users, and admins. today there's only two options.

Training, Onboarding, and scaling with SOPs that can be easily searched, tagged, and organized for the entire company to access. It provides a tool for quicker onboarding, training, and scale as incumbents don't have to spend as much time doing training.

User interface. This is probably one of the best-looking process and training tools out there in terms of simplicity and designability. Most recent updates enable the users to craft a custom-looking site that fits into the company brand. Other tools have this ability, but in my experience, Whale brings a whole level of ease of interaction and looks.

We have received feedback from our clients using whale that it may take a second to sync across all platforms, this may be due to our client's own internet speed, or it may be on the backend for Whale. Our team did not have that issue, it may have been a one-off situation.

There are some features that would greatly help our clients and us that whale does not currently offer. But every business will have its own specialized use for the platform, and it is understandable that Whale may not provide everything we need. They are working on updates every week, which is a good sign because they are constantly pushing out new features.

This tool is great for SOP or training. The platform interface is very friendly, and anybody can quickly navigate through it. The real value comes in the plug-in, something that I have not seen other software include. The plug-in helps people quickly find the information relevant to the website they are on, which reduces the time the team has to spend searching for it.

Using a new technology app or tool is very intimidating for people, especially those who are less proficient in this domain. When we looked at software and decided on Whale, the key features were accessible of use and design. Anybody without a coding background or degree can figure out how to get the most basic use out of Whale. Our clients are very wary of new technology, and not using the software they are paying for is perhaps the worst offender. However, they seem to get along very well with Whale and did not have any complaints about the platform. They have all praised Whale for how easy it is to use.

This is by far the easiest way to give employees the knowledge they need. The easy way to create, consume and undertake knowledge with the interactive features was a big winner. A user-friendly way to create a clear learning pathway is provided to the learners.

I haven't found anything that I genuinely dislike.

Our primary purpose for finding a training and onboarding solution was to train employees and newcomers on the process aspects of our software stack. The way Whale provides bitesize content in the browser is for sure best in class.