Easy to use and clear. It is reliable and user friendly. The newsletters are informative and beneficial. Pricing is fair and billing is easy. Every time I have had a question it is resolved quickly. Review collected by and hosted on G2.com.

At this time there is nothing that I dislike about WEX Benefits. Review collected by and hosted on G2.com.

The platform is easy to use, both on the employer side and employee side Review collected by and hosted on G2.com.

Customer service is a hit or miss. I would love to see our company have a dedicated service member for employer side Review collected by and hosted on G2.com.

They are quick in their response times when we need assistance on our account. Review collected by and hosted on G2.com.

I wish that they offered their notices in Direct Billing to the team members in Spanish. Review collected by and hosted on G2.com.

I appreciate the Wex reporting system. It makes updating annual enrollment details straightforward. Adding, removing, and editing employees and beneficiaries is also simple and convenient. I use Wex weekly, and anytime there have been issues, customer support has assisted me on time. Review collected by and hosted on G2.com.

The only thing I would like to see is a sample notice tailored specifically to our company, rather than just a generic example. Other than that, I think Wex benefits is excellent. Review collected by and hosted on G2.com.

It's easy and simple to file your claim, funds are deposited within 3-4 business days.

The WEX debit card works well too. Review collected by and hosted on G2.com.

I like everything about WEX, use of funds to pay for medical is great Review collected by and hosted on G2.com.

Comprehensive platform. Integrations and performance work well. Review collected by and hosted on G2.com.

Billing and ACH payments are difficult to keep straight. There are SO many emails. It's seems like a full time job to keep up. Review collected by and hosted on G2.com.

we were able to customize it to what we want Review collected by and hosted on G2.com.

the portal can be slow to use and take time to load Review collected by and hosted on G2.com.

Wex makes managing COBRA and FSA a breeze. Review collected by and hosted on G2.com.

Nothing comes to mind. Everything works well. Review collected by and hosted on G2.com.

I do like the ease of use for the debit cards. Review collected by and hosted on G2.com.

The claim substantiation process for FSA. Review collected by and hosted on G2.com.

varity of services Review collected by and hosted on G2.com.

I find that sometimes the WEX Benefits website is laggy. Review collected by and hosted on G2.com.