Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Helpful Team and an Easy-to-Use Website"
5/5
What do you like best about WEX Benefits?

The people there are very helpful and the website is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Sometimes they do not clear the balances of terminated participants. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Wex Makes COBRA Benefit Management Easy"
5/5
What do you like best about WEX Benefits?

Wex has made COBRA benefit management easy. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

I had trouble in the beginning trying to get through on the phone. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"User-Friendly Claims Submission Made Easy"
4.5/5
What do you like best about WEX Benefits?

user friendly and ease of submitting claims Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

dealing with offshore CS team, most of the time they do not knowledgeable Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy-to-Use Website with Strong Reporting"
4/5
What do you like best about WEX Benefits?

Easy to use website, good reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Not able to get a reconciliation report without reaching out to Wex directly. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Timely Month-End Reports and Responsive Support"
5/5
What do you like best about WEX Benefits?

Timely month end reports and question response. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Website is slow and is sometimes tedious. Review collected by and hosted on G2.com.

CR
Cindy R.
Controller
Small-Business (50 or fewer emp.)
"Reigstad Engineers Review by CRogers"
4.5/5
What do you like best about WEX Benefits?

Easy to use, like the convenience and happy I can contribute. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Sometimes if I have an issue and have to call in several times for the same issue, I can get different answers from different people. Review collected by and hosted on G2.com.

Mark I.
MI
Mark I.
HR Business Partner
Mid-Market (51-1000 emp.)
"User-Friendly Claims Filing Made Easy"
4/5
What do you like best about WEX Benefits?

I like using the app to file claims. It’s very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

The response times can be slow at times, which can be a bit frustrating. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Great Way to Save on Healthcare Costs with Pretax Dollars"
4/5
What do you like best about WEX Benefits?

1. Using pretax dollars to save on healthcare costs. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Another system to log into. Investment threshold is pretty high. Review collected by and hosted on G2.com.

TL
Tory L.
HR/Benefits Specialist
Mid-Market (51-1000 emp.)
"Quick, Easy Automation Setup with Great Customer Service"
4.5/5
What do you like best about WEX Benefits?

The automation process is quick and easy to set up, great customer serice Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Daily email reports gets to be a lot! LOL Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"WEX: User-Friendly for Both Employers and Employees"
4.5/5
What do you like best about WEX Benefits?

WEX is very user-friendly for employers and employees to use. Review collected by and hosted on G2.com.

What do you dislike about WEX Benefits?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.