The easy of the employee portal is helpful. Review collected by and hosted on G2.com.

As an employer I find that the FSA benefits portal is not user friendly. Review collected by and hosted on G2.com.

Overall, the process has been simple and easy for me as an employer, and it has been just as straightforward for our employees. They find it easy to follow as well, and WEX has provided good customer service on the employer side. Review collected by and hosted on G2.com.

I hate to oversimplify, but the login process can be a real challenge. Review collected by and hosted on G2.com.

They handle all of our inquiries professionally and thoroughly. Review collected by and hosted on G2.com.

Sometimes, you might not get the same answer to the same question. Review collected by and hosted on G2.com.

I like the use of my WEX Benefits debit card, as I can use it at my local pharmacy and during my doctor and dentist visits. Additionally, WEX Benefits helped me submit my documentation properly when I had a problem with a claim. Review collected by and hosted on G2.com.

The balance sometimes is off and doesn't show the correct amount. I usually have to wait a few days for it to update. Also, using it for COBRA is extremely difficult. Also the COBRA portal is HARD to understand especially when trying to get reports. Review collected by and hosted on G2.com.

Easy to use platform, and the resources available. Review collected by and hosted on G2.com.

I don't use a lot of the AI Intelligence. Pricing is a little higher than average providers. Review collected by and hosted on G2.com.

Our account manager is very helpful, and responsive when we need assistance. Review collected by and hosted on G2.com.

The COBRA renewal process has previously taken a long time to complete. Good to hear that WEX is improving the process. Review collected by and hosted on G2.com.

Easy to enter/view employee information. Ease of running reports. Helpful customer service Review collected by and hosted on G2.com.

The administration of our HRA benefit for our employees. Review collected by and hosted on G2.com.

I like the ease and simplicity of the system Review collected by and hosted on G2.com.

Sometimes it can be confusing for which input I'm doing -employee or dependent Review collected by and hosted on G2.com.

One debit card for Parking and FSA items. Review collected by and hosted on G2.com.

The web design is very archaic and not very user friendly. I also have to submit receipts for dental care which is annoying. Review collected by and hosted on G2.com.

Wex Benefits is user-friendly and makes the system easy to navigate. Review collected by and hosted on G2.com.

I have nothing negative to say about Wex Benefits. Review collected by and hosted on G2.com.