Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use web tool for quick insights"
4.5/5
What do you like best about WEVO?

Wevo is simple, fast, and easy to use. I appreciate how straight forward it is to solicit input on a page design, and how simple it is to setup comparisons. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

I haven't used the customer journey capability yet, but the tool isn't great for determining the next action a customer may take. It would be great if users could "pin" their comments to specific portions / aspects of the page Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Team is very responsive & easy to work with & the platform's UX insights speak for themselves."
4.5/5
What do you like best about WEVO?

Setting up a survey is intuitive, comprehensive, and customizable to your or your clients' needs. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

Due to the psychology backing the question phrasing, sometimes the questions aren't as applicable to specific wants/needs. The one-size-fits-all approach works at a high level, but could improve with more specificity. Review collected by and hosted on G2.com.

AM
Aaron M.
Director, Creative Services
Mid-Market (51-1000 emp.)
"Overall Excellent Insight"
4/5
What do you like best about WEVO?

Enjoyed earning about users' perception of our website content. There were some surprises and some good action items that came out of the WEVO analysis. We will be able to improve both content, functionality, and user experience because of WEVO. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

I didn't feel like WEVO truly understand our product. We talked about tutition so much which is something that we are unable to fully correct at this moment. If WEVO had understood our challenges with tuition more we could have had a more constructive conversation on how to solve for our unique challenge. Many recommendations did not take into account the realities and limitations we face. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Helps reduce A/B anxiety"
4/5
What do you like best about WEVO?

WEVO provides us with actionable insights that help reduce the anxiety of A/B testing. Getting verbatim feedback on specific elements or content helps us identify possible conversion roadblocks. This is particularly useful when there’s more stakeholder involvement or competing requirements. Now, we can identify what’s most important to our audiences – and deliver content that exceeds their expectations. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

This is definitely more of a qualitative than a quantitative testing tool. That's not a bad thing, but it can make it more challenging to sell the value of the insights to certain stakeholders. The ability to share preview links to studies prior to launch would definitely make things smoother. Review collected by and hosted on G2.com.

Response from Tomer Azenkot of WEVO

Thank you for the feedback regarding sharing study details prior to launch. We are incorporating this into our roadmap shortly!

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Good UX Research Tool"
4/5
What do you like best about WEVO?

I like that WEVO makes it easy to anticipate how a web page/landing page will perform and provides actionable feedback on areas that need improvement. I like that it's a more robust tool than something like heat mapping software. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

There's nothing that stands out as an immediate dislike Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"WEVO for User Testing"
5/5
What do you like best about WEVO?

I like how the WEVO researchers easily break down the analysis and it saves me time. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

The amount of credits per test are hard to keep track of. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Excellent company to work with, offers a wide range of capabilities to support your research needs"
4.5/5
What do you like best about WEVO?

WEVO is quick to respond to requests and offers various capabilities to cover our research needs. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

Other vendors offer better survey capabilities, but the WEVO solution can still do the job. Review collected by and hosted on G2.com.

Adrienne R.
AR
Adrienne R.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Easy to set up, fast results, and findings that are straightforward but also very thorough"
4.5/5
What do you like best about WEVO?

QUICK! Great customer service. Thorough results that are also super easy to read and actually use. Sometimes with user testing it's difficult to take all of the findings and summarize them into actionable next steps, but WEVO takes the guess work out of that, making my job a lot easier and saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

I wish there was an overlay of comments on the heat map. Sometimes it is hard to summarize issues with one particular component (let's say a header) without the heatmap AND the comments -- so it'd be nice to have a better visual representation of these findings. Or...a word cloud above each element that was commented on? So if when users are providing feedback on imagery, if there are words that are used over and over again, having those on the screenshots would be helpful.

Cost *could* be a blocker in some cases as now every client can afford it -- is there a way to get a statistically valid test by having a "mini" version of WEVO? Something that didn't cost as much as a normal test does. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Quick, Actionable Insights"
5/5
What do you like best about WEVO?

The best capability of WEVO is the power to poll such a massive audience base for feedback quickly. It would take months of in person focus groups to accomplish what WEVO can do in a couple weeks. As a marketer, it allows for true user experience insights that increase web conversions. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

There was very little I did not like about my experience with WEVO. Review collected by and hosted on G2.com.

JR
Jay R.
Enterprise (> 1000 emp.)
"Wevo has been critical in the decision making process."
4.5/5
What do you like best about WEVO?

Ease of use. Completeness of report information. The insights provided by the test group is typically eye opening. It gives my team a real clear idea of how to move forward. Often there will be hidden gems that are opinions we may have overlooked in our creative and usability meetings. WEVO gives us set of perspectives that no "persona model" can really match. Review collected by and hosted on G2.com.

What do you dislike about WEVO?

Understanding how the tests are performed. I'm never quite sure if the tests we submit are truly live tests where the test subjects actually get to interact with the page that is submitted, or if they are just presented with a screen shot of the page to give opinions. I believe if they are only given a screenshot, the test really isn't giving our team the entire picture, especially when it comes to navigation or interaction issues. Review collected by and hosted on G2.com.