
Powerful legal research platform for lawyers. Review collected by and hosted on G2.com.
Fees associated with accessing certain databases are expensive. Review collected by and hosted on G2.com.

Powerful legal research platform for lawyers. Review collected by and hosted on G2.com.
Fees associated with accessing certain databases are expensive. Review collected by and hosted on G2.com.
It has wide case law, and its layout is nice. Review collected by and hosted on G2.com.
Nothing for now. Maybe it need to include more case law from other jurisdiction. Review collected by and hosted on G2.com.
Docket tracking, public records search, multiple cases search, I also love the sample forms. I like the reports created from public searches and the index and bookmarks that come with the report. Review collected by and hosted on G2.com.
I don't particularly appreciate that there are different charges for different features when accessed through other methods. For instance, if I type in a case or citation and click on it from the Dropbdown search menu, I will be charged less for pulling the case than if I pressed enter or the maginifying glass button in the search bar. Review collected by and hosted on G2.com.

Materials are exhaustive. It's very easy to navigate as a first year law student. The layout is very clear and there are a lot of workshops at school to share tips. Review collected by and hosted on G2.com.
Whenever I leave for five minutes, the system would log out. When I come back, I would have to start all over again. So, don't use the bathroom for too long while you're doing research on Westlaw. Review collected by and hosted on G2.com.

As an administrator, I appreciate how easy it is to navigate and add users. It is a seamless process. It is also nice that it shows when we have an outstanding balance. I have heard great things about its uses for our newer attorneys, or even our more experienced attorneys looking to keep developing. Review collected by and hosted on G2.com.
Honestly, there isn't much I dislike about Westlaw. I suppose it would be nice to have some communication from a support rep in case there is something that I don't know how to use, but I am sure that is offered to our employees who are using it. Review collected by and hosted on G2.com.
I have used many legal research platforms before, and Westlaw is the best. It is extremely user-friendly and accessible. It includes many built-in features that help make legal research, and other tasks for lawyers, seamless. Review collected by and hosted on G2.com.
As is the case with all legal research platforms, it can be expensive. They offer different types of plans/accounts to combat this issue, but it is still pricey. This is their biggest downfall. I think they need to have more options available that are more affordable. Review collected by and hosted on G2.com.

The databases are good. My attorneys seem happy. Review collected by and hosted on G2.com.
Laurie Fitzgerald is just awful. Out of blue she is our new "rep" and accuses me of one of my legal secretaries being an attorney (so they can gouge us and increase our monthly fee). Then she decides to send a certified letter lying by claiming after months of negotiating (she approached me literally only three weeks ago) and she wants to increase our rate from $5,998 per month to $12,914 per month! Absolutely zero empathy or compassion, just zero customer service skills. Only after money, period. Review collected by and hosted on G2.com.
Westlaw has a usable interface, with its colors and subtabs making categories and subcategories easy to find. Their cases are automatically listed in order of most relevant and cited, versus other leading research brands which simply list the cases in order of most relevant to your search. Review collected by and hosted on G2.com.
The statutes interface is less usable, as it takes more time to search for the relevant statutes than what I've experienced with other leading legal research brands. Although Westlaw provides the Rutter Group treatises, it's more difficult to either get to the treatise and/or find the relevant provision within the treatise you're looking for. Review collected by and hosted on G2.com.
The interface is very clear and well-organized, not too cluttered like other platforms tend to be. Also, the citing references feature is well-organized and makes it easy to find supporting material and to trace a line of case law. Review collected by and hosted on G2.com.
One feature I wish Westlaw would add would be more international law case law, such as being able to view international cases (ICJ, ICC, other countries) with a citation system. Some projects require using international sources, and having an easily accessible source-code/citation to reach it quickly would be a make difference and allow me to finish my work faster. Review collected by and hosted on G2.com.
Westlaw compiles legal texts, treatises, reports, court opinions, etc. from state and federal jurisdictions. Review collected by and hosted on G2.com.
Westlaw is not organized in a visually stimulating way. It would be helpful to add different colored highlights to search terms to narrow down which parts of a document are relevant to your research. Searches are best run through keycites, but the old system takes longer and costs clients more. Review collected by and hosted on G2.com.