Westlaw Reviews & Product Details

I started using west law when I in my Law college. Other Legal research tools were very complicated and we had to take training to learn them but on the other West Law was much easier to use. It has been made by Thomson Reuters and as the parent organization, West law is one of the most trusted legal databases there is. The best thing about West Law is the Case Law research even though it's a

foreign database it works just fine for Finding Indian Case Laws. Other Thing I like about West Law is the the Docket Search It makes the job actually easy. Review collected by and hosted on G2.com.

I have no problem with the working of this database. But the biggest drawback is the customer service. They keep transferring the call from one department to another and I feel they aren't interested in retaining the customer aswell. Review collected by and hosted on G2.com.

The databases are good. My attorneys seem happy. Review collected by and hosted on G2.com.

Laurie Fitzgerald is just awful. Out of blue she is our new "rep" and accuses me of one of my legal secretaries being an attorney (so they can gouge us and increase our monthly fee). Then she decides to send a certified letter lying by claiming after months of negotiating (she approached me literally only three weeks ago) and she wants to increase our rate from $5,998 per month to $12,914 per month! Absolutely zero empathy or compassion, just zero customer service skills. Only after money, period. Review collected by and hosted on G2.com.

We are able to use Westlaw for a number of different things. We can research legal cases, public records, investigate auto insurance coverage, etc. Review collected by and hosted on G2.com.

There needs to be a more efficient way to narrow searches down at times, but other than that I cannot complain about Westlaw products. Review collected by and hosted on G2.com.

I like that Westlaw has the most intuitive search capabilities of the various legal research options I have utilized. Review collected by and hosted on G2.com.

I dislike that it lacks some of the secondary sources that other applications, like Alexis Advance, have. So there are pluses and minuses. Review collected by and hosted on G2.com.

Materials are exhaustive. It's very easy to navigate as a first year law student. The layout is very clear and there are a lot of workshops at school to share tips. Review collected by and hosted on G2.com.

Whenever I leave for five minutes, the system would log out. When I come back, I would have to start all over again. So, don't use the bathroom for too long while you're doing research on Westlaw. Review collected by and hosted on G2.com.

I liked how extensive the library of cases and other legal research source were that they had. Review collected by and hosted on G2.com.

It is not cheap by any means and there are no free options that I am aware of. Review collected by and hosted on G2.com.

Westlaw by Thomson Reuters will never let you down. The software has always been popular with legal professionals because it is reliable. You always feel like you get the best search results with Westlaw, and you do not have to worry that you are missing something. Additionally, they recently updated their software, and it now has a very modern look that is pleasing to the eye. Review collected by and hosted on G2.com.

As is the case with all legal softwares, Westlaw is pricey. Additionally, unlike LexisNexis, Westlaw does not offer any sort of rewards program for using their legal software. This is unfortunate because LexisNexis allows you to accumulate points and redeem those for gift cards or other merchandise. Review collected by and hosted on G2.com.

I really like how easy it is to navigate cases within the search engine by searching by jurisdiction. I also find the headnotes and footnotes to be very useful. When looking at statutory law their annotated statutes often provide an excellent starting point for legal research. The Practical Law feature provides great starting points when drafting transactional documents. Review collected by and hosted on G2.com.

I wish Westlaw had helpful case summaries to provide a short brief of main points of a case when looking at cases in the search results. This would save time by not requiring me to actually open up the case and read it in order to understand the main conclusions of the court. Review collected by and hosted on G2.com.

The search feature is superb and makes finding articles easy Review collected by and hosted on G2.com.

I cannot think of any dislikes at this time Review collected by and hosted on G2.com.

Natural language searches similar to Google, recommended resources in the margins, ability to annotate cases, download cases to word Review collected by and hosted on G2.com.

frequently have to sign back into sessions, sometimes losing the last place you were in the research trail Review collected by and hosted on G2.com.

Extremely user friendly and great customer service! I am always satisfied with the search results I am able to generate using their system. Their website is easy to use and very straightforward. Additionally, their website format is visually pleasing. Review collected by and hosted on G2.com.

Westlaw does not offer rewards for using their service whereas Lexis does offer such rewards. I think that if they offered this, it would incentivize people to use their software. Review collected by and hosted on G2.com.

WestLaw makes legal research so easy. Not only does it keep track of past searches and allow you to break them down by client or key word, it is just so easy to have a reliable search engine for case law that could otherwise be very difficult to find. Review collected by and hosted on G2.com.

I wish West Law offered more training up front. It was not until after I began using it that I was informed that there was training and presentations available to teach you the ins and outs of the program. Review collected by and hosted on G2.com.

Very easy to find cases and statutes using Westlaw. The layout/format is intuitive and user-friendly. Review collected by and hosted on G2.com.

It does not search dockets (e.g., documents filed on ECF), at least the subscription we have does not do this. Review collected by and hosted on G2.com.

I like the ability narrow searches greatly and create folders. Case snapshots are helpful Review collected by and hosted on G2.com.

I think there should be a search option that allows you to exclude terms Review collected by and hosted on G2.com.

It has an enhanced KeyCite citator that provides warnings that cases may no longer be good law in circumstances that traditional citators could not identify. It has an AI-driven legal research tool that guides lawyers quickly to answers to specific legal questions and integrated litigation analytics, providing detailed docket analytics covering judges, courts, attorneys and law firms, for both federal and state courts. Statutes Compare is a tool that allows researchers to compare changes to statutes. Review collected by and hosted on G2.com.

With nearly every search, large numbers of items are listed that are "out of your plan." Sometimes, there are more out of plan documents than in-plan documents. The clear intent is to get you to mortgage your house so you can access the document that one time, or add to your ongoing monthly debt load by adding this set of documents to your plan. This "upsell" effort is transparent and gets old. I wish Westlaw had an option in its settings or somewhere that you could elect to display only responsive documents that are in your plan. That would be a decent thing to do. Review collected by and hosted on G2.com.

I like that while I am searching for cases it will offer suggestions as to a better way to research. Review collected by and hosted on G2.com.

the filter search bar will sometimes not know what words are more important than others. Review collected by and hosted on G2.com.

I love that I can find a document quickly and draft it in minutes. Review collected by and hosted on G2.com.

Can not think of any dislike at the moment. Review collected by and hosted on G2.com.

The search features on Westlaw are easy to understand and results are displayed clearly. It is easy to filter results within a search for a more refined subject group. I also appreciate the tools Westlaw has for use, including Peoplefinder. Review collected by and hosted on G2.com.

Search optimization terms are sometimes confusing. Otherwise, it is easy to understand the results of a search and filter content within a search. Review collected by and hosted on G2.com.

Ability to quickly search millions of records and sort through them efficiently. Review collected by and hosted on G2.com.

Sometimes it’s a little slow and sometimes it can crash and cause you to lose your work Review collected by and hosted on G2.com.

I like how you can save your notes on your case and they will always be there in the future. Review collected by and hosted on G2.com.

It can be difficult sometimes to Search the document. Review collected by and hosted on G2.com.

It is easy to navigate and has a wealth of information available. Review collected by and hosted on G2.com.

There isn’t a way to earn rewards currently for research like LexisNexis has. Review collected by and hosted on G2.com.

The simplicity of this software. The homepage is easily understandable. Review collected by and hosted on G2.com.

The expense of this software. If in a firm, this is not of primary concern, but in private practice, the cost is a tad high. Review collected by and hosted on G2.com.

I love the easy access and you can find any research or cases. It is wonderful! Great search engine for law students. Review collected by and hosted on G2.com.

I wish it was more tech-friendly and easy to use. It took me a while to learn the website and how to search. Review collected by and hosted on G2.com.

I prefer to use Westlaw over other legal research tools particularly because of the organization tools it offers, like folders and highlighting. The "Citing References" and "Negative Treatment" tabs are also very useful in order to find similar cases and check to make sure they are still good law. Review collected by and hosted on G2.com.

There is not a whole lot that I dislike, but I would say the biggest thing is that it tends to run pretty slow. Review collected by and hosted on G2.com.