Much cheaper than analog fax. Good assistance during the onboarding process. Review collected by and hosted on G2.com.

Adding multiple lines at multiple locations was difficult. Review collected by and hosted on G2.com.

Simplicity. Cloud based can be used anywhere. Review collected by and hosted on G2.com.

No search feature when sorting through faxes. Review collected by and hosted on G2.com.

Bill is very responsive. We have flexibility for adding and maintaining various users. Review collected by and hosted on G2.com.

I don't have enough experience/use to be able to add insightful feedback. Review collected by and hosted on G2.com.

Westfax has been easy to use, affordable and best of all we can call and talk to somebody directly! Review collected by and hosted on G2.com.

We like everything about Westfax and how user friendly it is. Review collected by and hosted on G2.com.

Very easy to use and navigate. Easy to confirm. Review collected by and hosted on G2.com.

I haven't found any downsides since using Westfax. Review collected by and hosted on G2.com.

Allows me to work from home. The software is intuitive, and I run into very few issues while using it. Review collected by and hosted on G2.com.

Sometimes my fax will give the error of "removal list", I'm not sure what this error is as it doesn't give any further information about what the issue is. Review collected by and hosted on G2.com.

WestFax's application allows easy electronic faxing and reduction of paper usage. Review collected by and hosted on G2.com.

The fax number admins don't have access/permissions to create additional users for the fax numbers. Although, our rep., William is great with assisting us in a timely manner. Review collected by and hosted on G2.com.

It gets the job done. It works as a e fax service. Pretty straightforward has multiple methods of use - print to fax driver, desktop application, ability to fax via MFP, Online portal. Review collected by and hosted on G2.com.

It's easy to use but most settings require contacting support. It is not very admin friendly. I've run into a lot of little problems and it's not fully developed to the point where it's super customizable. Review collected by and hosted on G2.com.

It's extremely easy to use, and very flexible (there are multiple options for sending/receiving and managing faxes). The print driver makes it extraordinarily easy to send a fax. Same with email-to-fax. Review collected by and hosted on G2.com.

There are no negatives that I can think of. It just works. It has been 100% reliable. Review collected by and hosted on G2.com.

WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers. WestFax also supports a wide variety of file formats, and it's priced more attractively than a better-known online fax service like eFax.

Local, international, and toll-free fax numbers available.

Good fax quality.

Modern mobile apps.

I have been using this service for a few years and it made our lives much easier I can say. The support team is amazing, gives you very fast resolution all the time and they are all so professional and patient. I would definitely recommend WestFax. One of the most reliable secure products on the market. Review collected by and hosted on G2.com.

Better integration with other apps... SSO SAML Review collected by and hosted on G2.com.