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Dee B.

Mid-Market (51-1000 emp.)

5/15/2025

"Great experience."

5/5

What do you like best about Western Computer?

Fast responses so you know someone will reach out to help you. We have had other companies who seemed annoyed and did not want to take the time to make sure we understand. Megan will show us how to complete tasks we were never shown by our original consultants. She is patient and very knowledgeable of the system. Something that was lacking with other companies we have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I have not experienced a downside. Everyone has been great. I have learned new things when working with Western Computer. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Dee,

Thank you for sharing your experience! We are glad to hear that Megan has been patient and helpful in addressing your needs.

SS

Steve S.

Founding Partner

Internet

Small-Business (50 or fewer emp.)

10/29/2025

"Great experience thus far. Highly recommend!"

5/5

What do you like best about Western Computer?

The team thoroughly understands the solution and provides amazing support. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

To this point, we have not encountered any issues. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Steve,

We are delighted to have provided you with a thorough understanding of the solution and solid support. Thank you for your recommendation!

PF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/29/2025

"NAV"

5/5

What do you like best about Western Computer?

Their team is highly responsive and knowledgeable. They understand our business processes and provide clear solutions tailored to our environment. I particularly appreciate their support with development and testing, as well as how they work with us to implement new features in NAV. They’ve been a reliable partner for all our ERP needs. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

While overall very satisfied, at times the turnaround for larger customizations can take longer depending on complexity. However, they always keep us informed and ensure quality delivery. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in maintaining and enhancing our Microsoft Dynamics NAV system. They assist with troubleshooting posting errors, creating and customizing reports, and optimizing workflows across multiple departments. Their support allows us to operate efficiently and minimize downtime, which has significantly improved our productivity and user satisfaction. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We are glad to hear that our support has been instrumental in maintaining and enhancing your Microsoft Dynamics NAV system. Thank you for choosing Western Computer!

JC

Joe C.

Mid-Market (51-1000 emp.)

7/23/2025

"Prompt response with super friendly supporting expert!"

5/5

What do you like best about Western Computer?

Fast response and expert level of advice! Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

So far, we have not found any dislike about Western Computer. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We are trying to go back to the beginning of 2024 and finishing up the bank account reconciliations. As usual, we have a couple of items which we don't know how to make them work in the system. I sent in an email at the end of my working day. Next day early morning, I have a reconciliation expert (Megan Griffith) walk me through step by step on how to resolve the issues. Love it! Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Joe,

Thank you for sharing your experience! We're glad to hear that Megan was able to assist you with your bank account reconciliations and provide the support you needed.

PI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/28/2025

"Expert Business Central Support, But Limited Familiarity with Our Processes"

4/5

What do you like best about Western Computer?

They are very knowledgeable about Business Central and always willing to support us with any questions. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

They know Business Central very well, but they’re not as familiar with our environment and processes, like ConnectWise. That said, I understand it’s hard to be fully familiar with every client’s unique setup. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Make sure to clean up your data and have a solid understanding of your data structure before starting the system conversion. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western guided us through each step of the system conversion. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

Thank you for your review and recommendations! We appreciate your feedback and understand the importance of being familiar with our clients' unique setups.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/30/2025

"Smooth experience with reliable support for NAV and BC projects"

4.5/5

What do you like best about Western Computer?

Their team is highly knowledgeable, responsive, and easy to work with. They take the time to understand our specific business processes and provide practical solutions that actually work. Whether it’s troubleshooting, developing custom reports, or guiding us through upgrades, their support has been consistent and dependable. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Occasionally, response times for non urgent issues can be a bit longer than expected, but overall, this hasn’t significantly impacted our projects. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer is helping us maintain and optimize our Microsoft Dynamics NAV environment while planning for a transition to Business Central. Their expertise ensures smooth upgrades, custom reporting solutions, and seamless integrations that save time and reduce operational errors. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We're glad to hear that our support has been consistent and dependable for troubleshooting, custom reports, and upgrades. We appreciate your feedback and strive to provide the best possible service.

JB

Jillian B.

Small-Business (50 or fewer emp.)

10/24/2025

"Outstanding Support from Lisa and Steve"

5/5

What do you like best about Western Computer?

Lisa and Steve were fantastic! Definitely loved working with them. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Nothing, they were extremely helpful and very responsive. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Jillian,

We are thrilled to hear that Lisa and Steve provided outstanding support! Thank you for recommending our team.

KH

Katherine H.

Small-Business (50 or fewer emp.)

6/26/2025

"Great Onboarding for Business Central!"

5/5

What do you like best about Western Computer?

My onboarding that has been done with Alan Lyczkowski, Felix Morales and Krystal McCarthy has been very helpful and informative. I don't believe that I would understand the system and the ins and outs of that I do at this point without them. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I don't like that some of the reports can't be customized and sorted in an alphabetical order. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Katherine,

We are thrilled to hear that Alan, Felix, and Krystal provided helpful and informative onboarding for Business Central. We strive to provide top-notch support for our customers. Thank you for the feedback.

WA

Wahaj A.

Mid-Market (51-1000 emp.)

5/16/2025

"Microsoft Dynamics Navision"

5/5

What do you like best about Western Computer?

I have had the opportunity to collaborate with their team on several feature implementations and support tasks and I must say, their expertise is impressive. A special shoutout to Obaid. His ability to quickly grasp complex requirements and provide effective solutions is truly commendable. He has been a key asset in making our experience smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I believe they are the best and I don't dislike anything about Western Computer. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Wahaj,

Thank you for your feedback! We're delighted to hear about your positive experience with our team, especially with Megan. We're committed to providing top-notch support for our customers.

AY

Angie Y.

Small-Business (50 or fewer emp.)

11/14/2025

"great experience, problems are solved"

5/5

What do you like best about Western Computer?

Alan is very helpful, patient and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Everything went as planned and great experience. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Angie,

Thank you for the positive feedback! We are glad to hear that everything went as planned and that you had a great experience with us.