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Navinder S.

Junior Accountant

Small-Business (50 or fewer emp.)

11/7/2025

"Exceptionally Clear Instruction and a Great Experience"

5/5

What do you like best about Western Computer?

Whenever Alan was teaching, his method of instruction was always very clear. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

To be honest, there was nothing to complain about, everything was really good. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

They clearly know what they're doing, so you can feel confident that you're in good hands. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

They were very helpful, especially Alan, in teaching us how to operate BC Business Central from the very beginning, since we had never used it before. He guided us through everything from A to Z, and the whole process has been really smooth and positive. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Navinder,

We're thrilled to hear that Alan's method of instruction was exceptionally clear and that you had a great experience with us. Thank you for your kind words and for recognizing our expertise in guiding you through using BC Business Central from the very beginning.

PM

Verified User in Market Research

Small-Business (50 or fewer emp.)

2/17/2026

"Quick, Responsive Support That Addresses Concerns Fast"

4/5

What do you like best about Western Computer?

How quickly they address our concerns when they arise Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

None that i can think of at the moment, they are great! Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

If you are looking for a personalized caring team that can help with just about any tech issues you need addressed, western computer is the way to go! Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has helped us solve lots of email domain issues and helps our business look and feel more professional Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi there,

We're glad to have been able to assist with your email domain issues and to have contributed to enhancing the professional image of your business. Thank you for choosing Western Computer!

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/29/2025

"Reliable partner for ERP support and custom solutions"

4.5/5

What do you like best about Western Computer?

The team is highly knowledgeable and responsive. They take the time to understand our unique business needs and provide solutions that actually work rather than “one size fits all” answers. Their consultants are approachable, professional, and make even complex technical discussions easier to follow, which makes the collaboration smooth and effective. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

While their expertise is excellent, response times can occasionally vary depending on the complexity of the issue or project load. Additionally, more proactive check-ins or periodic system health reviews would be a great value-add to help prevent issues before they arise. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in supporting our Dynamics NAV/Business Central environment. They help us troubleshoot complex issues, design customized solutions for our workflows, and guide us through best practices to improve efficiency. Their support has allowed us to minimize downtime, streamline our processes, and build more confidence in managing the system internally. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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HI,

We are glad to hear that our support has been instrumental in troubleshooting issues, designing customized solutions, and improving efficiency for your Dynamics NAV/Business Central environment. We will continue to provide valuable support for your business.

GB

Greg B.

Operations Manager

Small-Business (50 or fewer emp.)

6/4/2025

"Very assistive and trained on new development recently implemented"

5/5

What do you like best about Western Computer?

Efficient and also dealing with their expertise it makes it simple for organizations that might have a good understanding of the system, it simplifies processes as well. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Honestly there are no dislikes at this time. If had to say anything constructive would be that there are several other companies needing Western's services, it can cause a queue to ensue and thus having to wait for something to be done if a big development maybe as a small example. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

To help you and your organization is to know as much of what you want done as this will not only help you but will assist Western in resolving your problem efficiently as well. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

My organization needed new workflows implemented into my operational system that would assist in better tracking and authorizing orders for being done. This highly increased quality and Accountability for the company. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Greg,

We appreciate your recommendation and are pleased to hear that our solutions have positively impacted your organization's workflows and accountability. Thank you for choosing Western Computer!

KG

Kewei G.

Mid-Market (51-1000 emp.)

8/14/2025

"Exceptional ERP support and customized NAV solutions"

5/5

What do you like best about Western Computer?

They bring strong technical expertise and a problem solving mindset. Their consultants are approachable, quick to respond, and proactive in suggesting improvements we hadn’t considered. The quality of their work gives us confidence in our system’s stability. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Some projects can require more follow up to stay on track with deadlines, especially when multiple changes are involved. That said, they are always open to feedback and work diligently to get things right. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Kewei,

We appreciate your feedback and are committed to addressing any follow-up needs for your projects. We are dedicated to providing the best support and solutions to ensure the stability and efficiency of your system.

SV

Sujan V.

Enterprise (> 1000 emp.)

10/30/2025

"Exceptional Support and Clear Guidance from Megan"

5/5

What do you like best about Western Computer?

The ease of working with Megan. She explains everything so well and takes her time with me. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Nothing. There's been nothing that I felt wasn't on par with what you all provded. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Make sure to have all of your information ahead of time. The consultants are busy so that will mitigate the process. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Megan is helping me move Fixed Assets from different systems into BC. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Sujan,

We appreciate your feedback and are delighted to hear that Megan's assistance has been valuable to you. Thank you for choosing Western Computer!

NE

Nick E.

Manager

Mid-Market (51-1000 emp.)

5/6/2025

"A True Business Central Partner You Can Trust"

5/5

What do you like best about Western Computer?

Problem Solvers: They came in after a failed migration and actually fixed it—not just patched it.

Expertise in Business Central: They know the platform inside and out and don’t waste time figuring things out on the fly.

Accountability: Especially with DeAndra, you get someone who takes ownership and follows through without needing to be chased.

Structured Process: Their approach feels organized and professional, unlike the last team.

Responsiveness: You’re not waiting around for answers—they move quickly and with purpose.

Clarity and Communication: You’re never left in the dark or wondering what’s happening. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Initial ramp-up time: “Getting them up to speed on the mess we inherited took some time, but once they had the context, they were excellent.” Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

We partnered with Western Computer after a disastrous experience migrating from NAV to Business Central with a previous vendor. From day one, the difference was night and day. Western didn’t just pick up the pieces—they rebuilt our system the right way, with a level of professionalism and expertise that was clearly missing before.

DeAndra Wolf has been absolutely essential to our success. She’s sharp, proactive, and truly understands how to keep a project moving forward. I’ve made it clear to their team that I only want to work with her—she’s that good. If you’re looking for a partner who can untangle complex problems and deliver real solutions, Western Computer—is the team you want. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Nick,

We're grateful for your kind words and are delighted that our team, particularly DeAndra, has been instrumental in delivering the high level of service and expertise you expect. We're committed to providing structured, professional solutions and appreciate the opportunity to work with you.

VM

VIvian M.

Mid-Market (51-1000 emp.)

5/5/2025

"Best support provided"

5/5

What do you like best about Western Computer?

What I like best about Western Computer is their amazing team. Everyone I've interacted with has been incredibly helpful and friendly. I especially want to recognize Armella—she consistently goes above and beyond and makes working with Western Computer a truly positive experience. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

There’s honestly nothing I dislike about Western Computer. My experience has been entirely positive, and their team consistently delivers excellent service. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

I highly recommend Western Computer to any organization looking for knowledgeable and reliable ERP support. Their team is not only technically skilled but also genuinely committed to helping clients succeed. If you're looking for a partner that understands your business needs and delivers real solutions, Western Computer is an excellent choice. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in resolving our BC-NAV, Jet Reports, and Power BI issues. Their expertise and support have significantly improved the performance and reliability of our ERP system, allowing our operations to run much more smoothly and efficiently. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi Vivian,

It's fantastic to hear that our team, particularly Armella, has consistently gone above and beyond to provide you with excellent support. We appreciate your recommendation and look forward to continuing to meet your ERP needs.

OC

Verified User in Construction

Small-Business (50 or fewer emp.)

4/29/2025

"Amazing Customer Support"

4.5/5

What do you like best about Western Computer?

They are responsive. They take the time to learn our processes and help provide us best practices. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

The rate is a lot for our small company, but the they provide good work. Review collected by and hosted on G2.com.

Recommendations to others considering Western Computer:

Please work with Megan, Ryan, and DeAndra. They are amazing to work with! Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

I can't say enough about the outstanding service we receive from SSI. Their BC support is nothing short of amazing. From the moment we reach out, it's clear they prioritize our needs — treating us like we're their only client. Whether it's a minor question or a critical issue, their team is incredibly responsive and always provides clear, actionable solutions.

What stands out the most is their dedication to understanding our unique business needs and offering personalized, proactive support. We’ve always felt well taken care of, knowing we can rely on them for quick resolutions and expert guidance.

For example, we are launching a third party purchase order system that will integrate with BC. They have helped manage the integration and ensure we are working through all possible scenarios and asking our consultants the right questions. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

We are thrilled to hear that you find our team responsive and dedicated to understanding your business needs. We appreciate your feedback and are committed to providing the best possible service.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/31/2025

"Reliable and knowledgeable partner for our ERP needs"

5/5

What do you like best about Western Computer?

Their technical knowledge and responsiveness are unmatched. The support team listens carefully, explains solutions clearly, and ensures every issue is resolved efficiently. They also provide valuable recommendations for process improvements, which has helped us plan for future growth and system upgrades with confidence. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Occasionally, scheduling support during peak times can take a bit longer than expected, but once engaged, the service quality always makes up for the wait. Review collected by and hosted on G2.com.

What problems is Western Computer solving and how is that benefiting you?

Western Computer has been instrumental in supporting our Microsoft Dynamics NAV and Business Central environments. They help us troubleshoot complex ERP issues, perform upgrades, and implement custom solutions that fit our operational needs. Their expertise saves us time, reduces errors, and keeps our system running smoothly, which directly improves productivity across our departments. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

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Hi,

Thank you for the review! We're glad to hear that our support has helped you plan for future growth and system upgrades with confidence. We look forward to continuing to provide valuable recommendations and solutions to support your business needs.