Verified User in Oil & Energy
PO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Long-Term Consultants Who Truly Understand Our Business"
5/5
What do you like best about Western Computer?

We have retained the same consultants who have spent (at this point) years learning our business process, needs and our stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I do not have any downsides - Western Computer has been great to work with. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi there,

Thank you for sharing your positive experience with our consultants. We are committed to continuing to provide exceptional service and support for your business needs.

MS
Melinda S.
Small-Business (50 or fewer emp.)
"DeAndra Made Our Business Central Implementation & Access Database Integration a Complete Success!"
5/5
What do you like best about Western Computer?

We value the expertise of the consultants and developers, as well as having a single point of contact throughout the implementation process. The way they provide detailed quotes, demonstrating a thorough understanding of our requirements, and their hands-on approach to delivering solutions are aspects we truly appreciate. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

To be honest, I have nothing negative to mention or report. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Melinda,

We are thrilled to hear about your positive experience with DeAndra and Western Computer. Our team takes pride in providing advice, detailed quotes, and hands-on solutions tailored to meet our clients' specific needs. Thank you for recommending us!

Steven S.
SS
Steven S.
Small-Business (50 or fewer emp.)
"Responsive, Friendly Team That’s Great to Work With"
4.5/5
What do you like best about Western Computer?

The people we work with are responsive, competent, and extremely patient and friendly. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

We really have not had any issues with Western Computer. However, it does seem like there is a more effective way to communicate their billing. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Steven,

We are thrilled to hear that you have had such a positive experience with our team. We appreciate your feedback about billing. Thank you for recommending us as a partner!

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Personable, Organized, and Knowledgeable with Great Follow-Through"
4/5
What do you like best about Western Computer?

personable; organized; follow though; knowledgable Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

hand off between project managers cumbersome - duplicate meetings, etc. Review collected by and hosted on G2.com.

Verified User in Manufacturing
PM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Instrumental in BC upgrading - The team @ Western's expertise in Dynmaics/Power Bi is unmatched"
4/5
What do you like best about Western Computer?

Very response and quick to assist on problems and fixes throughout the process. Shout out to especially DeAndra (in her phenomenal assistance with our BC upgrade), and Kersten (with her superior knowledge in Power Bi), the team @ Western has been instrumental in this upgrading process, and we appreciate all their efforts! :) Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Sometimes difficult to know which contact to communicate with depending on the assistance we need. This may have been due to the switch from our local IT provider Solution Systems to Western Computer. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi there,

Thank you for recognizing DeAndra and Kersten for their exceptional assistance with your BC upgrade and Power BI knowledge. We understand the importance of clear communication and will work on improving the process. We appreciate your recommendation!

SP
Sarah P.
Mid-Market (51-1000 emp.)
"Review of ERP partner"
4/5
What do you like best about Western Computer?

Availability to assist quickly and knowledge of staff, having a primary point person Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

We can sometimes overwhelm them with our needs, we have many customizations so new support often takes a lot of time to respond Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Sarah,

We are glad to hear that you appreciate our quick availability and knowledgeable staff. We strive to provide excellent service to all our clients.

Stacey R.
SR
Stacey R.
Adjunct Professor
Mid-Market (51-1000 emp.)
"Beneficial and most helpful in solving problems in data"
5/5
What do you like best about Western Computer?

The quality and expertise in the knowledge of how to deal with issues and develop several solutions for the client makes it easy to compare which maybe suited for the client. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Cost is still high and wish it wouldn't be so but in regards to the service and expertise it aligns Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Stacey,

Thank you for sharing your positive feedback about Western Computer! We are thrilled to hear that our team has been supportive and helpful in solving your data-related problems. We understand your concerns about project costs and we are constantly working to provide the best value for our services.

We appreciate your recommendation to reach out and ask questions. Customer satisfaction is our top priority, and we are always here to assist you every step of the way. If you have any further questions or need assistance with your projects, please do not hesitate to contact us.

We look forward to continuing to support your business needs.

Deron H.
DH
Deron H.
Director Information Technology
Mid-Market (51-1000 emp.)
"Migrating ERP to Business Central"
5/5
What do you like best about Western Computer?

The people that we have been working with seem to really care about the success of not just our ERP migration but making sure that we are going to be a better company when this process is complete. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I really do not have any issues with Western Computer. They have been very helpful and quick to respond to any questions that we have had. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Deron,

We are delighted to hear that you have had a positive experience with our team and that we have been able to assist in solving key challenges during your transition to Microsoft Dynamics 365 Business Central. Thank you for recognizing our expertise and the benefits it has brought to your business.

Danita M.
DM
Danita M.
Mid-Market (51-1000 emp.)
"HR Manager"
4/5
What do you like best about Western Computer?

Quick Response times when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

Nothing, we have had a great experience with the company Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Danita,

We are glad to hear that you appreciate our quick response times. Thank you for your positive feedback!

Shannon B.
SB
Shannon B.
Office Manager
Small-Business (50 or fewer emp.)
"Megan Griffith's expertise"
5/5
What do you like best about Western Computer?

I have consistently experienced excellent interactions with the staff, particularly with Megan. She has provided exceptional assistance with financial-related matters, consistently going above and beyond to ensure tasks are completed efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about Western Computer?

I have had a very positive experience with the company and have no dislikes. Review collected by and hosted on G2.com.

Response from Josie Smith of Western Computer

Hi Shannon,

We are thrilled to hear about your positive experience with Megan and the Western Computer team. Thank you for taking the time to share your feedback!